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Thread ID: 75295 2006-12-24 00:06:00 Computer hangs when i exit things Fishy (10540) Press F1
Post ID Timestamp Content User
509042 2006-12-24 00:06:00 Sometimes when I exit something, e.g. Firefox my computer hangs. What I mean is I can move the mouse around (sometimes) but I cannot click anything and down in the taskbar Firefox is still displayed as being open. And sometimes it does the above, and then a beep comes from the computer and then I can't move the mouse at all. It hangs or lags or whatever you care to call it for anywhere between 5 - 30 seconds...
Why is it doing this?
This computers nearly brand new. Got it about 3 weeks ago.
Intel Celeron 3.06Ghz (single core)
ASUS P5VDC-MX motherboard
XFX MX4000 PCI video card
ANCIENT (5 - 6 years old) Maxtor 40GB HDD - Did a format 3 weeks ago when we got the computer, has about 10GB of space on it
And 512mb of some kind of ram

Why is it doing this? By the way, it doesn't do it EVERY time. Help please
Thanks.
Fishy (10540)
509043 2006-12-24 00:26:00 Well first of all you had the stupidity to get a Celeron... :p

What programs are doing it? all? a few? many? etc etc, list them, open Task Manager and see what is hogging the CPU.

Run HijackThis (www.download.com) and post the log.

What Anti Virus/ Anti Spyware are you running?

Is the RAM ok? did you test it for faults when you got it? (Memtest 86 (http://www.memtest86.com/))

Also is anything overclocked? CPU stable? (burn in tested (users.bigpond.net.au)?)
The_End_Of_Reality (334)
509044 2006-12-24 08:31:00 We couldn't afford a better CPU and I just got the IT guy to pick the best cheap parts so this will do.

I'm using AVG anti-spyware (formerly Ewido) and AVG free.

In task manager System Idle Process and sometimes
guard.exe (which is AVG anti-spyware) are hogging the most CPU. That's cos AVG anti-spyware scans everything that comes and goes on the computer.

Can't do the memtest cos you gota put it on a floppy disk and I don't have one. Got a drive, but no disk.
Nothing is overclocked cos i'm to scared of overheating it and plus I don't know how. Burn in test thing was fine.

HJT log is as follows:

Logfile of HijackThis v1.99.1
Scan saved at 9:13:02 p.m., on 24/12/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\taskswitch.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Symantec\Norton Ghost 2003\GhostStartTrayApp.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb0 4.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Symantec\Norton Ghost 2003\GhostStartService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\DAEMON Tools\daemon.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Administrator\Desktop\hjt.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = go.microsoft.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = go.microsoft.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = go.microsoft.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = go.microsoft.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = count.flashget.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\ Yahoo! \Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: IeCatch5 Class - {2F364306-AA45-47B5-9F9D-39A8B94E7EF7} - C:\PROGRA~1\FlashGet\jccatch.dll
O2 - BHO: Megaupload Toolbar - {4E7BD74F-2B8D-469E-CCB0-B130EEDBE97C} - C:\PROGRA~1\MEGAUP~1\MEGAUP~1.DLL
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O2 - BHO: CVirtualDNSObj Object - {86C510E9-97EF-4749-914F-0280247BE3A6} - C:\WINDOWS\VirtualDNS.dll (file missing)
O2 - BHO: gFlash Class - {F156768E-81EF-470C-9057-481BA8380DBA} - C:\PROGRA~1\FlashGet\getflash.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\ Yahoo! \Companion\Installs\cpn\yt.dll
O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\fgiebar.dll
O3 - Toolbar: Megaupload Toolbar - {4E7BD74F-2B8D-469E-CCB0-B130EEDBE97C} - C:\PROGRA~1\MEGAUP~1\MEGAUP~1.DLL
O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\system32\taskswitch.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [GhostStartTrayApp] C:\Program Files\Symantec\Norton Ghost 2003\GhostStartTrayApp.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [VTTrayp] VTtrayp.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb0 4.exe
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: Download All by FlashGet - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: Download using FlashGet - C:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe
O11 - Options group: [INTERNATIONAL] International*
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DL L
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: GhostStartService - Symantec Corporation - C:\Program Files\Symantec\Norton Ghost 2003\GhostStartService.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe


Also it normally hangs while something has been open for a while for some reason instead of doing when I open something then close it straight away. The things it's done it in so far is Firefox and explorer windows e.g. My Documents and My Computer. What is odd is that when closing games e.g. Need for speed underground 2 and CSS it doesn't do it...Strange because they use alot more resources than Firefox!
Thanks for any suggestions.
Fishy (10540)
509045 2006-12-24 08:48:00 Older versions of Firefox had this problem, upgrade to ver 2.001 if you don't have it. zqwerty (97)
509046 2006-12-24 09:04:00 The latest version of FF does it periodically on my machine as well, usually when I am closing a tab in FF. Since it doesn't affect anything else I do I don't worry to much about it. winmacguy (3367)
509047 2006-12-24 09:55:00 Yea ive got 2.001
And it's not just firefox it did it on my documents a couple of times too.
and sometimes when it hangs the computer beeps (its the beep when you hold down up,left and down all at the same time on the arrow pad on the keyboard, that same beep) and then the mouse becomes unmovable for about 30 seconds (and yes ive replaced mouse batteries its not that)
Fishy (10540)
509048 2006-12-24 10:37:00 Well you can download a bootable CD version of memtest and put it onto a CDRW, that is what I do...

As for the log, re run in safe mode and remove these entries:

C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe

O2 - BHO: CVirtualDNSObj Object - {86C510E9-97EF-4749-914F-0280247BE3A6} - C:\WINDOWS\VirtualDNS.dll (file missing)

O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe

O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
The_End_Of_Reality (334)
509049 2006-12-24 16:22:00 run a test on the hdd...... drcspy (146)
509050 2006-12-24 21:32:00 There are new downloads for this board on the asus web site dated 22/12/06,
support.asus.com

sounds to me like memory issues, you didnt say which RAM modules you are using!, value RAM?, you may wish to check compatiblity with the mobo.
There are new BIOS which normally produce better stablilty, and greater range of memory classes.
You could try a BIOS upgrade!

edit - Merry Xmas...hehe
SolMiester (139)
509051 2006-12-24 21:54:00 Run HJT again tick these entries and tick fix checked. Close browser/s first.

O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe" - Uninstall this. Update is here (java.sun.com)

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler

O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit

O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe

Have u got 2 versions of Nero installed?

And install a firewall.
Speedy Gonzales (78)
1