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Thread ID: 75282	2006-12-23 14:51:00	Sound??	parapa05 (11651)	Press F1

Post ID	Timestamp	Content	User
508965	2006-12-23 14:51:00	I had a backdoor trojan and some other malware in my computer, and thanks to you guys that was taken care of. Now the problem I have is that I have no sound at all, except for the " bip" from the CPU, any ideas, when I check control panel-sound devices-properties, it does not let me change any inf. there any ideas? please help me.:confused: Thank you!	parapa05 (11651)
508966	2006-12-23 18:51:00	What? Under Control Panel - System - Hardware - Device Manager - Sound does it show a driver(s) for your sound card? If not or there is a yellow excalamation mark then you will need to reinstall the driver.	pctek (84)
508967	2006-12-23 23:31:00	Under computer management, there is an exclamation mark under an " unknown device". I have never seen this before, now when I select properties for that item it gives me some options, under driver I see, I can click on driver details if I do so, all I get is " not drivers are required or loaded..." the other options I don't want to click until I know what this is. Can you explain to me please. :help:	parapa05 (11651)
508968	2006-12-24 02:39:00	Find out what the brand/model of your motherboard is.. What else in the device manager has a ! beside it? Anything else?	Speedy Gonzales (78)
508969	2006-12-24 05:00:00	Wow, it is so good to hear from you, first tahnk you for your help with my previous issue. I think I only made things worst I took my chances and Computer management/services an applications, deleted that now has not sound at all. Under Sounds and Audio devices/properties/volume: No audio Device what do you think?:(	parapa05 (11651)
508970	2006-12-24 05:22:00	I would get Belarc Advisor (www.belarc.com) Install it run it, and see what it brings up for the brand/model of your motherboard. Post what it says back here. Normally sound drivers are installed with an exe file. Not an inf file.	Speedy Gonzales (78)
508971	2006-12-24 05:33:00	Operating System System Model Windows XP Home Edition Service Pack 2 (build 2600) HP Pavilion 061 PJ509AA-ABA A720N 0nB1211RE101KELUT00 System Serial Number: MXK44711JK NA440 Enclosure Type: Desktop Processor a Main Circuit Board b 2.20 gigahertz AMD Athlon XP 128 kilobyte primary memory cache 512 kilobyte secondary memory cache Board: ASUSTek Computer INC. Kelut 2.02 Bus Clock: 200 megahertz BIOS: Phoenix Technologies, LTD 3.11 09/02/2004 Drives Memory Modules c,d 200.03 Gigabytes Usable Hard Drive Capacity 117.63 Gigabytes Hard Drive Free Space HL-DT-ST DVDRAM GSA-H10A [CD-ROM drive] HL-DT-ST DVDRRW GWA-4083B [CD-ROM drive] Generic USB CF Reader USB Device [Hard drive] -- drive 2 Generic USB MS Reader USB Device [Hard drive] -- drive 4 Generic USB SD Reader USB Device [Hard drive] -- drive 1 Generic USB SM Reader USB Device [Hard drive] -- drive 3 ST3200822A [Hard drive] (200.05 GB) -- drive 0, s/n 5LJ0KHZ3, rev 3.02, SMART Status: Healthy 960 Megabytes Installed Memory Slot 'A0' has 512 MB Slot 'A1' has 512 MB Local Drive Volumes c: (NTFS on drive 0) 193.81 GB 116.82 GB free d: (FAT32 on drive 0) 6.22 GB 810 MB free Network Drives None detected Users (mouse over user name for details) Printers local user accounts last logon HP_Owner 12/25/2006 12:57:14 AM (admin) local system accounts Administrator never (admin) Guest never HelpAssistant never SUPPORT_388945a0 never SUPPORT_fddfa904 never DISABLED Marks a disabled account; LOCKED OUT Marks a locked account Microsoft Shared Fax Driver on SHRFAX: Controllers Display Primary IDE Channel [Controller] (2x) Secondary IDE Channel [Controller] (2x) Standard Dual Channel PCI IDE Controller VIA Bus Master IDE Controller VIA/S3G UniChrome IGP [Display adapter] Proview DX-777NS [Monitor] (15.7"vis, s/n FAUL4B016263C, November 2004) Bus Adapters Multimedia VIA Rev 5 or later USB Universal Host Controller (4x) VIA USB Enhanced Host Controller Realtek AC'97 Audio for VIA (R) Audio Controller USB Audio Device Communications Other Devices Agere Systems PCI Soft Modem 1394 Net Adapter IP Address: 142.167.82.42 / 32 Gateway: 142.167.82.42 Physical Address: 00:53:45:00:00:00 VIA Rhine II Fast Ethernet Adapter primary APIPA Address: 169.254.81.3 / 16 Physical Address: 00:11:2F:E9:F6:C1 Networking Dns Servers: 198.164.30.62 198.164.4.62 VIA OHCI Compliant IEEE 1394 Host Controller HP PS2 Keyboard (2K - 3) PS/2 Compatible Mouse USB Composite Device USB Mass Storage Device USB Root Hub (5x) Virus Protection [Back to Top] Trend Micro PC-cillin Internet Security Version 12.4.1015 Realtime File Scanning On Missing Microsoft Security Hotfixes [Back to Top] All required security hotfixes (using the 12/12/2006 Microsoft Security Bulletin Summary) have been installed. Installed Microsoft Hotfixes [Back to Top] MSXML4SP2 no verification data Q927978 on 12/24/2006 (details...) Step By Step Interactive Training SP2 passed verification KB898458 on 12/25/2006 (details...) Windows Media Player 6.4 no verification data KB925398_WMP64 (details...) SP0 passed verification KB925398_WMP64 on 12/25/2006 (details...) Windows Media Player 9 no verification data KB917734_WMP9 (details...) SP0 passed verification KB917734_WMP9 on 12/25/2006 (details...) Windows Media Player SP0 passed verification KB911564 on 12/25/2006 (details...) Windows XP OOB SP10 passed verification KB835221WXP on 8/7/2004 (details...) Windows XP no verification data KB923689 (details...) SP0 passed verification KB923689 on 12/25/2006 (details...) SP3 passed verification KB873339 on 12/25/2006 (details...) no verification data KB883667 on 12/23/2006 (details...) no verification data KB885835 on 12/25/2006 (details...) passed verification KB885836 on 12/25/2006 (details...) passed verification KB886185 on 12/25/2006 (details...) passed verification KB887472 on 12/25/2006 (details...) passed verification KB888302 on 12/25/2006 (details...) passed verification KB890859 on 12/25/2006 (details...) passed verification KB891781 on 12/25/2006 (details...) passed verification KB893756 on 12/25/2006 (details...) passed verification KB893803V2 on 12/25/2006 (details...) passed verification KB894391 on 12/25/2006 (details...) passed verification KB896358 on 12/25/2006 (details...) passed verification KB896423 on 12/25/2006 (details...) passed verification KB896424 on 12/25/2006 (details...) passed verification KB896428 on 12/25/2006 (details...) passed verification KB898461 on 12/25/2006 (details...) passed verification KB899587 on 12/25/2006 (details...) passed verification KB899591 on 12/25/2006 (details...) passed verification KB900725 on 12/25/2006 (details...) passed verification KB901017 on 12/25/2006 (details...) passed verification KB901214 on 12/25/2006 (details...) passed verification KB902400 on 12/25/2006 (details...) Windows XP SP3 (continued) passed verification KB904706 on 12/25/2006 (details...) passed verification KB904942 on 12/25/2006 (details...) passed verification KB905414 on 12/25/2006 (details...) passed verification KB905749 on 12/25/2006 (details...) passed verification KB908519 on 12/25/2006 (details...) passed verification KB908531 on 12/25/2006 (details...) passed verification KB910437 on 12/25/2006 (details...) passed verification KB911280 on 12/25/2006 (details...) passed verification KB911562 on 12/25/2006 (details...) passed verification KB911927 on 12/25/2006 (details...) passed verification KB912919 on 12/25/2006 (details...) passed verification KB913580 on 12/25/2006 (details...) passed verification KB914388 on 12/25/2006 (details...) passed verification KB914389 on 12/25/2006 (details...) passed verification KB914440 on 12/25/2006 (details...) passed verification KB915865 on 12/25/2006 (details...) passed verification KB916595 on 12/25/2006 (details...) passed verification KB917344 on 12/25/2006 (details...) passed verification KB917422 on 12/25/2006 (details...) passed verification KB917953 on 12/25/2006 (details...) passed verification KB918439 on 12/25/2006 (details...) passed verification KB919007 on 12/25/2006 (details...) passed verification KB920213 on 12/25/2006 (details...) passed verification KB920670 on 12/25/2006 (details...) passed verification KB920683 on 12/25/2006 (details...) passed verification KB920685 on 12/25/2006 (details...) passed verification KB921398 on 12/25/2006 (details...) passed verification KB922582 on 12/25/2006 (details...) passed verification KB922616 on 12/25/2006 (details...) passed verification KB922819 on 12/25/2006 (details...) passed verification KB923191 on 12/25/2006 (details...) passed verification KB923414 on 12/25/2006 (details...) passed verification KB923694 on 12/25/2006 (details...) passed verification KB923980 on 12/25/2006 (details...) passed verification KB924191 on 12/25/2006 (details...) passed verification KB924270 on 12/25/2006 (details...) passed verification KB924496 on 12/25/2006 (details...) passed verification KB925454 on 12/25/2006 (details...) passed verification KB925486 on 12/25/2006 (details...) passed verification KB926255 on 12/25/2006 (details...) Windows SP1 passed verification IDNMITIGATIONAPIS on 12/25/2006 (Microsoft Internationalized Domain Names Mitigation APIs) passed verification NLSDOWNLEVELMAPPING on 12/25/2006 (Microsoft National Language Support Downlevel APIs)	parapa05 (11651)
508972	2006-12-24 06:49:00	Does this (h10025.www1.hp.com) look like your PC? And does this picture (h10025.www1.hp.com) Look like yours Para? If it looks exactly like yours, the first link I gave should work with your soundcard. The mobo looks like its an Mb manufacturer name: ASUS A7V8X-LA And according to the Belarc log u posted. 512 kilobyte secondary memory cache Board: ASUSTek Computer INC. Kelut 2.02 Is what it says here (h10025.www1.hp.com)	Speedy Gonzales (78)
508973	2006-12-24 07:08:00	Thank you so much, I have installed the driver listed on your last response, however still showing not device under control panel, sound properties/volume. I went into My computer/comp management/services and application/ not sound listed in there. as I mentioned on my original posting I actually had some item listed there, and there was and exclamation mark attached to one of the item listed there " unknown item. What do you think?	parapa05 (11651)
508974	2006-12-24 07:14:00	Is this unknown device still showing in device manager? Did u reboot after u install the soundcard drivers from the link I gave? If u go to sounds in control panel and the audio tab, can u change the default device to anything now? If so, what? Have u got some kind of USB audio soundcard as well?? Besides the onboard soundcard?	Speedy Gonzales (78)
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