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| Thread ID: 75251 | 2006-12-22 00:42:00 | cannot access internet | Nimbilis (11646) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 508665 | 2006-12-22 00:42:00 | Hello, I just got myself a new DLink 604t from Xtra and I am having trouble accessing the internet . I am getting an ADSL signal . I was able to log into the management console . I ran the wizard using the details that Xtra provided . Everything seems fine . Status says connected . But when I open a browser and try to go to google(or any other site) it says server not found . I spoke to Xtra and that said that they could see I was connected at their end . I did IPConfig and the default gateway was blank . Xtra tried to tell me that my modem was broken and that I need to take the computer back . I dont believe them . Does anyone know what would be causing this problem . Your assistance will be most appreciated . |
Nimbilis (11646) | ||
| 508666 | 2006-12-22 01:40:00 | Welcome to PressF1 Nimbilis :) How are you connecting the router to your computer? Via USB or the otherway? |
stu161204 (123) | ||
| 508667 | 2006-12-22 01:43:00 | Thanks Stu, I am connecting via the ethernet cable that came with the Xtra kit. |
Nimbilis (11646) | ||
| 508668 | 2006-12-22 02:23:00 | Have you tried using your router's address as the dns server? | dchip (1426) | ||
| 508669 | 2006-12-22 02:26:00 | No I havent. I though this should be assigned automatically. | Nimbilis (11646) | ||
| 508670 | 2006-12-22 02:30:00 | Yep, but maybe you could give it a helping hand ;) | dchip (1426) | ||
| 508671 | 2006-12-22 02:38:00 | Nim, is the Network car which your cable on the pc connects to set up for DHCP. Go to network connections,right click on Local Area Connection, internet Protocol (tcp/ip), properties button, obtain an IP address automatically. If it is already set to that, bring up a dos box, then type ipconfig /release, then ipconfig /renew. then do a ipconfig /all and look for default gateway address, this should match the ip address of your router. |
SolMiester (139) | ||
| 508672 | 2006-12-22 02:50:00 | Are you using a firewall other than the Windows one? If so, check that it is allowing access. | FoxyMX (5) | ||
| 508673 | 2006-12-22 03:12:00 | Thanks for your help . I will try these things tonight . Is there anything else that could possibly help . |
Nimbilis (11646) | ||
| 508674 | 2006-12-22 07:18:00 | I have heard that there is a bug somewhere between windows and adsl. I have experienced it on a friends comp. (XP). Geez i can't really remember the path but keep hunting in your network connections and see if if you can find something like LAN Connection 2 and then right click and look at propeties and see if it is enabled or disabled. If it's disabled the click to enable it. HTH ( I"m a bit pissed).......cheers m | mark c (247) | ||
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