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Thread ID: 75502	2006-12-31 23:27:00	MS Update and DLL errors	mastamike2 (11687)	Press F1

Post ID	Timestamp	Content	User
511544	2006-12-31 23:27:00	When i try and enter the "system" icon in control panel i get the error An exception occurred while trying to run “C:\WINDOWS\system32\shell32.dll,Control_RunDLL “C:\WINDOWS\system32.cpl”,System” Also i cannot get onto the windows update site. The site freezes, sometimes I will get to the page and it will start downloading and registering new updating software but then i get an error also. If i click on the automatic updates icon in control panel i get the error message An exception occurred while trying to run “C:\WINDOWS\system32\shell32.dll,Control_RunDLL “C:\WINDOWS\system32\wuaucpll.cpl”,Automatic Updates. I am running XP Pro SP2. Can anyone please help, i am getting rather frustrated.	mastamike2 (11687)
511545	2007-01-01 00:09:00	Have you tried a quick system restore?... say to a couple of days ago before you started having the problem. Get to system restore from start> all programs> go to top of list and click accesories> system tools then down to click system restore.	Shortcircuit (1666)
511546	2007-01-01 00:13:00	Yes have tried system restore. All my restore points seem to be corrupt. Looks like it is going fine and then says, restoration incomplete etc.	mastamike2 (11687)
511547	2007-01-01 00:18:00	Yes have tried system restore. All my restore points seem to be corrupt. Looks like it is going fine and then says, restoration incomplete etc. It's not looking good then, any idea what you did/were doing when it went pear shaped, or did you just wake up in morning and it was bad? If it was me I'd be looking at doing a repair install of XP, but if you try that make sure you back up all your files etc. It is supposed to save them, but you never know with Windows (it will likely save all your settings but get rid of some programs that you installed too).	Shortcircuit (1666)
511548	2007-01-01 00:22:00	I don't know what has happened. Pretty much woke up and it was like this. Other wierd things happening too ie my sound won't work? It will make system sounds but cant play any music etc. Very strange.	mastamike2 (11687)
511549	2007-01-01 00:24:00	Try re service packing the system, by running the sp2 update again to see if that fixes any issues.	SolMiester (139)
511550	2007-01-01 00:29:00	Sorry if this is a stupid question but How do i do the update when i cannot get to the update site?	mastamike2 (11687)
511551	2007-01-01 00:33:00	Have you got the SP2 install file on your pc somewhere?, use that the re-install the service pack to correct any overwritten files. If you havent got it, download from microsoft,com www.microsoft.com	SolMiester (139)
511552	2007-01-01 00:33:00	See if the steps here (www.bleepingcomputer.com) work For the system restore part. Get hijackthis as well (www.merijn.org) Unzip it FIRST, then run it click on scan and save a log. Then copy and paste the log it creates back here. We'll see whats in it.	Speedy Gonzales (78)
511553	2007-01-01 00:36:00	Hi speedy, yes i am aware of how to fix the restore but do not want to lose the old points quite yet if poissible. Here is the log: Logfile of HijackThis v1.99.1 Scan saved at 1:09:10 p.m., on 1/01/2007 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.5730.0011) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\ACS.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe C:\WINDOWS\System32\DVDRAMSV.exe C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe C:\WINDOWS\System32\nvsvc32.exe C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\ctfmon.exe C:\WINDOWS\system32\DllHost.exe C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe C:\WINDOWS\AGRSMMSG.exe C:\WINDOWS\system32\rundll32.exe C:\Program Files\Apoint2K\Apoint.exe C:\Program Files\Atheros\ACU.exe C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe C:\WINDOWS\Dit.exe C:\USBStorage\USBDetector.exe C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe C:\Program Files\Messenger\msmsgs.exe C:\WINDOWS\system32\RAMASST.exe C:\Program Files\Apoint2K\Apntex.exe C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\Go ogleToolbarNotifier.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\drwtsn32.exe C:\WINDOWS\system32\drwtsn32.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\DBND6FL5\HijackThis[1].exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.nz/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = go.microsoft.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = go.microsoft.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = go.microsoft.com R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = go.microsoft.com O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe O4 - HKLM\..\Run: [ACU] "C:\Program Files\Atheros\ACU.exe" -nogui O4 - HKLM\..\Run: [THotkey] C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe O4 - HKLM\..\Run: [Dit] Dit.exe O4 - HKLM\..\Run: [USBDetector] C:\USBStorage\USBDetector.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe" O4 - HKLM\..\Run: [CFSServ.exe] CFSServ.exe -NoClient O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\Go ogleToolbarNotifier.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O11 - Options group: [INTERNATIONAL] International* O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - go.microsoft.com O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - housecall65.trendmicro.com O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - us.chat1.yimg.com O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - update.microsoft.com O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - update.microsoft.com O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - chat.yahoo.com O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - acs.pandasoftware.com O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - h17000.www1.hp.com O16 - DPF: {E504EE6E-47C6-11D5-B8AB-00D0B78F3D48} (Yahoo! Webcam Viewer Wrapper) - chat.yahoo.com O17 - HKLM\System\CCS\Services\Tcpip\..\{1C9516F8-1017-46D6-BDC2-20FA399C1774}: NameServer = 202.27.158.40,202.27.156.72 O17 - HKLM\System\CCS\Services\Tcpip\..\{7FA4B0D4-8921-43A5-8A26-AADEF8A5C904}: NameServer = 202.27.158.40,202.27.156.72 O17 - HKLM\System\CS1\Services\Tcpip\..\{1C9516F8-1017-46D6-BDC2-20FA399C1774}: NameServer = 202.27.158.40,202.27.156.72 O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\system32\ACS.exe O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe O23 - Service: DVD-RAM_Service - Matsu****a Electric Industrial Co., Ltd. - C:\WINDOWS\System32\DVDRAMSV.exe O23 - Service: hpdj - Unknown owner - C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\hpdj.exe (file missing) O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe O23 - Service: TOSHIBA Application Service (TAPPSRV) - TOSHIBA Corp. - C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe	mastamike2 (11687)
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