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Thread ID: 140513 2015-10-25 16:10:00 not opening .pst files suokini (17414) Press F1
Post ID Timestamp Content User
1410450 2015-10-25 16:10:00 I'm IT Support at my job and an issue ticket came in reporting that they can't open their outlook file. It gives an error message stating, “The file H:\Outlook\Email Folder_newold(1).pst is in use and cannot be accessed. Close any application that is using this file, and then try again. You might need to restart your computer.
I closed and reopened Outlook, restarted the computer, and closed and tried to reopened that file and still get the same error message. The anti-virus isn't running a scan and the backups don't start until around 7:00pm, so I don't know what could be locking up a .pst file besides Outlook. So far I don't think Windows have a tool that would tell you what process is locking a file and Task Manager doesn't help. So I need help on this one because I'm stuck
suokini (17414)
1410451 2015-10-25 18:12:00 H: sounds like a network drive and outlook does not like pst files on the network.
Move it back to the local drive and try again.
CYaBro (73)
1410452 2015-10-25 18:55:00 Sorry CyaBro - we are being taken for a ride on this one. It is not a genuine question, but a copy of a post word-for-word made back in 2013 - see here (www.bleepingcomputer.com).


Spammers details here for the web-bots:

email suokini@blahdeblah.com

IP: 80.79.116.237
Jen (38)
1410453 2015-10-25 19:25:00 Sorry CyaBro - we are being taken for a ride on this one. It is not a genuine question, but a copy of a post word-for-word made back in 2013 - see here (www.bleepingcomputer.com).


Spammers details here for the web-bots:

email suokini@blahdeblah.com

IP: 80.79.116.237

Oh haha! I'm on my phone so didn't notice if the poster was a first timer or not. :rolleyes:
CYaBro (73)
1410454 2015-10-26 00:44:00 LOLOLOL Sometimes we love Jen and other times we adore her. This times both apply!

:thumbs:
Greg (193)
1410455 2015-10-26 01:12:00 Cropped up here in March 2013 www.bleepingcomputer.com Lawrence (2987)
1410456 2015-10-29 20:48:00 This thread might provide some useful advice:
www.computing.net
I notice Outlook is being opened from the H drive, rather than the C drive. Are your users Telneting or remoting into their email clients? I also notice there's a (1) in the .pst file name. Was this file replaced or renamed at some point?
If the .pst file is corrupt and the repair tools don't fix it, you might be able to rebuild the user profile's email files from the email server, depending on what your email environment is. If you're running Exchange and the system is archiving user emails, you should be able to delete the user's Outlook profile, then recreate it in Outlook and have the Exchange server push back all the emails to the client. However, if the email server isn't archiving, then fixing the .pst file is your only real option.
valiopuja (17415)
1410457 2015-10-29 21:55:00 spammers ?
where are the links to the products they are selling, I feel let down by their poor efforts .
1101 (13337)
1410458 2015-10-30 07:09:00 spammers ?
where are the links to the products they are selling, I feel let down by their poor efforts .Spamming by proxy? I see that computing.net link has many offerings of help...
Jen (38)
1410459 2015-10-30 12:09:00 Question spam is a great way to increase ones forum along with answer spam, by having illegitimate users posting questions then another doing the answer, to get communities involved and contributing more and sneak the link in.

Sometimes, these aren't bad but this one wants to fool you into finding a program that they have created, that solves this OPs problem, you'll link it not knowing it was their plan after all, bypassing none the wiser.

Cheers,

KK
Kame (312)
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