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Thread ID: 140532	2015-10-28 22:07:00	Fiber speeds?	ianhnz (4263)	Press F1

Post ID	Timestamp	Content	User
1410588	2015-10-29 08:04:00	Have you tried different times of Day ? Just as an example, my 128/10 that I was getting earlier has right now @ 8.55, just dropped to 37/10, that's expected due to internet TV and the ISP's cant handle the heavier loads, theres no obvious lag so no big deal. If I try tomorrow morning (which I will) it should be back up like before. At the earlier test I was also downloading a W10 Upgrade. Hmmm after getting the great service we get from the local fibre provider, I wouldn't be happy with my connection speeds dropping in the evenings. Just did a speedtest at work (9pm) and download speed is around 210mbps on our 200/200 plan, same as we get at any time during the day.	CYaBro (73)
1410589	2015-10-29 08:22:00	Hmmm after getting the great service we get from the local fibre provider, I wouldn't be happy with my connection speeds dropping in the evenings. Just did a speedtest at work (9pm) and download speed is around 210mbps on our 200/200 plan, same as we get at any time during the day. But can you compare fibre with Voda cable? I think not.	linw (53)
1410590	2015-10-29 08:26:00	But can you compare fibre with Voda cable? I think not. No but wainui is saying that could be the problem with OPs Spark fibre connection, being slow in the evenings, and I certainly wouldn't be happy about that. One of the guys at work is actually getting Spark fibre installed tomorrow, as they offered him a deal he couldn't refuse, so will be interesting to see how his connection compares to the local ISP's fibre.	CYaBro (73)
1410591	2015-10-29 08:48:00	I see very little fluctuation in speed regardless of day/time, on Spark fibre. I'm on one of their older 100/50 plans, so it is not overprivisoned like the newer ones, so peak useable speeds are about 95/47. 6793	inphinity (7274)
1410592	2015-10-29 08:57:00	I see very little fluctuation in speed regardless of day/time, on Spark fibre. I'm on one of their older 100/50 plans, so it is not overprivisoned like the newer ones, so peak useable speeds are about 95/47. 6793 Yea still cracks me up though that people pay for 100mbps download speed and they are happy when they get anything over 90. We are on a 200mbps download plan and actually get about 210 any time of the day, even to Sydney!	CYaBro (73)
1410593	2015-10-29 19:06:00	But can you compare fibre with Voda cable? I think not. We have had the guys trying to sell us fibre, but the cost to go faster than what we already have was to much. Also have customers who have Fibre and they are paying more than my plan for less speed :illogical Lets be honest now, its not to often people top out the download speeds as a lot depends on outside factors. We could go faster with Vodafone on another plan, but no need to, its very rare to top out our current speed. Nothing lags even watching movies, or music, so why pay more just to get a higher ping test. Which as I said I would do - 135/10 so its back up again. Back on topic: There have been several articles on TV about the internet slowing down at peak hours due to more online streaming / TV. But it does appear there's a problem somewhere even if the tech is getting below rated speeds on his equipment, as generally they connect directly into the modems as theres no outside factors.	wainuitech (129)
1410594	2015-10-29 19:57:00	Lets be honest now, its not too often people top out the download speeds as a lot depends on outside factors. . Ive never maxed out my ADSL2 connections speed , maybe 1/10th download speed of connect speed. Even fibre at work never gives theoretical full download speed on file downloads. Speedtest means b8gger all in reality if no one is going to deliver your content at your max connect speed anyway. It may be a different story if you have a dozen teenagers all streaming at the same time.	1101 (13337)
1410595	2015-10-29 20:34:00	Do anyone catch the Fair Go one on internets speeds, last night? Seels waste of time complaining about internet speeds???? No, Fair Go were complete idiots about it and entirely unprofessional. The TDR *can* and *does* rule on speed issues. Fair Go didn't understand the difference between "line speeds" (Such as your ADSL modem connecting to the DSLAM / Exchange at 10mbps) vs attained speeds (Such as you only getting 1mbps of those 10mbps you can get) Do lodge a complaint, both with Spark, and if they're not helping then go to TDR. Your router is connected at 100mbps, you should be able to at *least* get 100mbps to national speedtest websites, at *all* times of the day. If not, the problem is your ISP and you have every right to look at changing and not paying for the service (Or lack thereof) provided you've given them the opportunity to resolve the issue (See: CGA) Other way around. Your speedtest link shows 67Mbps down, 22Mbps up, so you are on an overprovisioned 100/20 plan by the looks. Not overprovisioned. The 30/10 plan was initially set to 30000kbps and 10000kbps so users never actually got it. Chorus changed that with their 100/20 plan and actually set it up so that users *would* get those speeds. It's more common than not to get 1-2mbps over the 100/20mbps. 128/10.4 is a good speed. But, as I keep asking them, why is the upload at max speed and download about 1/2 or so. No one been able to tell me. They just keep saying they'll send a service man out but might cost us about $150, which we don't have. I can tell you why: The problem is *them*, it's been happening a LOT lately with their big pushes for more customers, but not purchasing enough additional bandwidth. I have a friend, in Auckland, on 200mbps Fibre. He can test during peak times to the USA (Softlayer in San Jose, California) and get 150mbps. That's what it's *supposed* to be! As Wainuitech mentioned, the $150 charge is their standard response they give, just in case you're doing something stupid like testing over WiFi (Or, if it was your house wiring back in the days of ADSL and you didn't have Wiring Insurance). You've gone over a few things with us, if I was you I'd be confident enough in accepting that and getting them to investigate further. IF they try and sting you for it, challenge it, and ask us here for more advice. We'll help you out! :) Hmmm after getting the great service we get from the local fibre provider, I wouldn't be happy with my connection speeds dropping in the evenings. Just did a speedtest at work (9pm) and download speed is around 210mbps on our 200/200 plan, same as we get at any time during the day. Agreed, there's no reason for them to be slowing down, ESPECIALLY locally to NZ (And probably even Aus). Internationally you're not *always* going to get those maximum speeds to every single host you choose, but I would question it if you're regularly not. Lets be honest now, its not to often people top out the download speeds as a lot depends on outside factors. Back on topic: There have been several articles on TV about the internet slowing down at peak hours due to more online streaming / TV. But it does appear there's a problem somewhere even if the tech is getting below rated speeds on his equipment, as generally they connect directly into the modems as theres no outside factors. It's not if they're on those Vodafone Cable plans, but I regularly max out my VDSL2 line at 25mbps, my brother-in-law who's syncing at 55mbps also regularly maxes his out. My workmate on Fibre knows what speeds he should be getting around his house, on WiFi (70mbps at the worst point) and he regularly downloads his TV shows via torrents at those speeds. The TV side of things was an issue back when Netflix first came out, it showed Chorus there was an issue with one of their core switches. They fixed that yonks ago Issue is now resolved If you're still having those issues, you need to contact your ISP ;) Ive never maxed out my ADSL2 connections speed , maybe 1/10th download speed of connect speed. Even fibre at work never gives theoretical full download speed on file downloads. Speedtest means b8gger all in reality if no one is going to deliver your content at your max connect speed anyway. It may be a different story if you have a dozen teenagers all streaming at the same time. The problem is your ISP, if you're only getting 10/10th of your connect speed (And I'm glad you know the difference between connected vs attained speeds, coz Fair Go didn't) Saying "Speedtest is a lie", is just the lie that you've been fed by your ISP to excuse oversubscribed ADSL connections all these years. You can't *always* get it to *every* single speedtest host, but you should get pretty damn good speeds to all NZ, Aus, and a bunch in the states too.	Chilling_Silence (9)
1410596	2015-10-29 22:29:00	Not overprovisioned. The 30/10 plan was initially set to 30000kbps and 10000kbps so users never actually got it. Chorus changed that with their 100/20 plan and actually set it up so that users *would* get those speeds. It's more common than not to get 1-2mbps over the 100/20mbps. Yes, and it is achieved by over provisioning the connection in relation to it's marketed/headline speed. Chorus in particular will provision a Bitstream 2 Accelerate connection at 33/11 for a connection marketed at 30/10, 110/22 for a 100/20, and 217/22 for a 200/20 (and I believe 217/230 for a 200/200), for example. Other LFCs may differ slightly. This was done due to protocol overheads meaning the end user will never see 100% of the provisioned speed. When they first launched, they provisioned at the marketed/headline speeds, and thus only 90% - 95% of that bandwidth was effectively usable due to overheads.	inphinity (7274)
1410597	2015-10-30 00:28:00	Exactly!! :-)	Chilling_Silence (9)
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