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Thread ID: 140503	2015-10-23 18:29:00	Is there something wrong with my fibre connection or is it my computer?	undiejuice (16495)	Press F1

Post ID	Timestamp	Content	User
1410361	2015-10-23 18:29:00	Hi again, Yesterday I got my fiber installation done. This morning sometime after 3 , I thought I'd try downloading some Gb files. (4.8 the minimum) This is what I noticed: When loading a basic YouTube page, the buffering icon keeps loading constantly, taking at least 2-3 minutes before it loads up and I can start watching videos. However, video stops and starts for every second while loading........ Loading a basic Google page (home page) is ..........constantly loading...........and then more or less gives up ending with a blank page Yet downloading a 4.8gb file, it was still downloading when I got up at 6:45 Attempting to download another file from dream spark, this time it said 14 minutes, but 30mins has gone past. Yesterday too, a 40mb defragmentation program, took 12 minutes to download. Are there any other factors I need to consider that might be contributing to this slow down? Cheers	undiejuice (16495)
1410362	2015-10-23 21:05:00	Whats a speed test show ? Also if you have another computer or device to attach to the Router is that the same ? Sorting out where the problem actually is will be a start to getting it fixed. Work backwards from the Computer.	wainuitech (129)
1410363	2015-10-24 00:59:00	Hiya, 6784 Whats a speed test show ? Also if you have another computer or device to attach to the Router is that the same ? Sorting out where the problem actually is will be a start to getting it fixed. Work backwards from the Computer. Is this the tool to find out the right speed? I'm not sure. I have Spark modem (black) and a (Huawei Fibre unit) The black one was for the broadband package and the Huawei is part of the fibre connection package. I have to use both devices for me to use fibre according to the contractor. I have four CAT5E cables at the back of the black modem device, including the cable that came with the box. I think that one is Cat5E as well. Do you think because I have a CAT5E network, that this is whats causing the problem? Cheers.	undiejuice (16495)
1410364	2015-10-24 01:18:00	This is not right so you need to get back to Spark. No one here can fix this. What plan are you supposed to be on? 35dn and 13up is very odd.	linw (53)
1410365	2015-10-24 02:06:00	Do you think because I have a CAT5E network, that this is whats causing the problem? Nope. Cat5 can carry 100 Mbps where as Cat5E can handle 1000 Mbps, the only bottle necks will be Modems, routers, Switches etc. Who set it up ? It should be like this : 6785	wainuitech (129)
1410366	2015-10-24 04:47:00	I've seen a few similar posts around the place which makes me nervous about adopting fibre, your speed test is good and exceeds what you are paying for (assuming it's a 30/10 plan?) but actual real world performance is poor. I have heard other reports of the same thing but I don't know what the solution is. You need to talk to your ISP as that's unacceptable, either there's some kind of configuration issue somewhere or the backhaul capacity is not up to the job (i.e. the ISP doesn't have enough bandwidth to go around). I've even heard 1 guy say they went back to VDSL as it was far superior to what they were getting on fibre. I have no Idea whay that should be the case as it makes no sense. Nope. Cat5 can carry 100 Mbps where as Cat5E can handle 1000 Mbps, the only bottle necks will be Modems, routers, Switches etc. Who set it up ? It should be like this : 6785 I agree regarding the bottlenecks but as to the difference between CAT5 & 5E not true, CAT5 is just as good at 1000 Mbps as CAT5E in most circumstances and is rated to carry it. CAT5E is a slightly improved standard that supersedes CAT5 and is a bit bit better at noise and crosstalk. People get hung up on what cable types they are using when in fact it almost never matters. CAT5, 5E, & CAT6 all perform the same in a typical home scenario. Where it starts to make a difference is when you have a large quantity of cables in a bundle or are nearing the 100M section limit that all 3 cable standards specify. That normally only happens in a large building or a commercial operation. Most house wiring is under 20M and generally there are only 1-2 cables to each location. This is so far inside the specs as to make them almost irrelevant. Even CAT3 has a chance to work at 1000Mbps at that distance (although I wouldn't try that). The improvements were necessary for worst case scenarios, home Ethernet rarely needs them. Sorry pet peeve, CAT 5 works just fine for a Gb Ethernet network.	dugimodo (138)
1410367	2015-10-24 05:00:00	If you work off the principle that Cat5e Is better you cant go wrong. Sorry pet peeve, CAT 5 works just fine for a Gb Ethernet network. Wanna bet :) I have cat5 Here, and distance does matter. If I plug in a PC in the Office I can get the full speed, plug the same PC into the workshop, and the only difference is the distance, there's a speed drop (no switches or other bottle necks as they are by-passed). Not really enough to worry about but it is slightly slower.	wainuitech (129)
1410368	2015-10-24 18:13:00	I have cat5 Here, and distance does matter. Maximum distance is 100 metres, including end connections.	pctek (84)
1410369	2015-10-24 22:26:00	The cabling (cat5E) as asked in this thread is not the problem. Its either setup incorrectly, a slow/bad connection someplace or possibly faulty equipment / Service from Spark. The internal cabling is more than capable of carrying faster.	wainuitech (129)
1410370	2015-10-28 12:16:00	Thanks everyone. Some really useful information here!!! I am glad that I do not need to do something with my CAT5E network. I was concerned about that. I might give Spark a call after all. Just thought I'd give this Fibre business some time to resolves itself. The situation has slightly improved (ONLY MINOR), however I DO NOT see any REAL difference compared to my previous ADSL plan with Spark. One thing I'll double check is what fibre plan we are on at the moment and ask Mum to double check. I remember reading a previous post regarding that speed may be a factor and this could be with the speed plan currently using.......eg. Fibre 30 or Fibre100	undiejuice (16495)
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