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| Thread ID: 75663 | 2007-01-06 23:21:00 | Scanner picks up only black | hamstar (4) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 513265 | 2007-01-06 23:21:00 | Hi Guys, My friends had a problem with their scanner. It wasn't turning on. Finding a chewed power cord to be the problem they went to DSE and grabbed one of those changable replacement ones. All fine now except when you go to scan, the scanner only picks up black regardless of what is in the tray, the whole preview is black. Almost as if there is a black something over the photoreceptor (or whatever its called). Computer is A7V600 mobo with Athlon XP2800+ and 512meg of RAM running windows 98 and the Microtek scanner is connected via USB. I have tried uninstalling/reinstalling the scanner and software to no effect (although it did just get the drivers from the windows folder again - not the cdrom - couldn't find the drivers there). Anyone have any idea what is causing this? Cheers, hamstar |
hamstar (4) | ||
| 513266 | 2007-01-07 01:17:00 | Does the scanner software have an option of doing a calibration? If so try that with nothing in the scanner. |
CYaBro (73) | ||
| 513267 | 2007-01-07 02:14:00 | hmmm... didn't see such an option but will have another look... | hamstar (4) | ||
| 513268 | 2007-01-07 02:31:00 | Hi Guys, My friends had a problem with their scanner . It wasn't turning on . Finding a chewed power cord to be the problem they went to DSE and grabbed one of those changable replacement ones . All fine now except when you go to scan, the scanner only picks up black regardless of what is in the tray, the whole preview is black . Almost as if there is a black something over the photoreceptor (or whatever its called) . Computer is A7V600 mobo with Athlon XP2800+ and 512meg of RAM running windows 98 and the Microtek scanner is connected via USB . I have tried uninstalling/reinstalling the scanner and software to no effect (although it did just get the drivers from the windows folder again - not the cdrom - couldn't find the drivers there) . Anyone have any idea what is causing this? Cheers, hamstar Does the little light come on in the scanner? It's not like a refrigerator light that is only on when the door is open . . . Once you have warmed up the tube, it should stay on for a short while even if you don't use it . . some have a built-in timer to turn off the lamp after a few minutes of non-use . Can you actually hear the motor drawing the light and optical bar around in the scanner? They usually make a little noise at least . Mechanical break downs are more likely that software or firmware problems . . . . BTW: anything that chews up a 240 volt power cable is probably dead and the little body is laying around somewhere . . . I'd check that out too! :eek: |
SurferJoe46 (51) | ||
| 513269 | 2007-01-07 04:38:00 | Did I just turn this into another refrigerator post? Sorry! |
SurferJoe46 (51) | ||
| 513270 | 2007-01-09 01:01:00 | BTW: anything that chews up a 240 volt power cable is probably dead and the little body is laying around somewhere...I'd check that out too! Lol, its only 9v from the power pack haha... Yeah the scanner works as normal.... actually.. I might just check the the scanner part is moving... I remember it wasn't moving when we tried a "too small" power pack but maybe that part was broken anyway... Cheers :D |
hamstar (4) | ||
| 513271 | 2007-01-09 01:29:00 | Lol, its only 9v from the power pack haha... Yeah the scanner works as normal.... actually.. I might just check the the scanner part is moving... I remember it wasn't moving when we tried a "too small" power pack but maybe that part was broken anyway... Cheers :D SOME scanners have a transit lock to keep the scanner lamp and pickup from moving when it gets drop kicked by the delivery person. Check that there is or isn't a lock device under the thing somewhere. |
SurferJoe46 (51) | ||
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