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Thread ID: 75761 2007-01-09 10:20:00 Installed XP:Killed email Enkidu (11752) Press F1
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514265 2007-01-09 10:20:00 A new member of this forun, I would like some help with an email problem.

My computer was running Windows ME and had a meltdown just before Xmas. I formatted the hard drive, installed XP and now I cant download my email. My Isp is xtra, I have tried Outlok expess and thunderbird and I also use Mailwasher, these will all connect to the server but I get rejected for "invalid user name or password". I have contacted Xtra and agreed that my settings are correct - I can access webmail using the same username and password but still cannot download. Xtra helpdesk suggested that Outlook Express etc is not saving my password (but it's the same in three different progammes) !!!

Any suggstions please??
Enkidu (11752)
514266 2007-01-09 14:56:00 OE/tools/accounts/mail/properties/server tab......make sure you do NOT have a tick in 'log on using secure password authentication'..... drcspy (146)
514267 2007-01-10 04:29:00 drcspy

Thanks for your tip but I've already checked this
Enkidu (11752)
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