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Thread ID: 75910 2007-01-14 07:05:00 Windows Movie Maker 2.1 Problem Hugh (269) Press F1
Post ID Timestamp Content User
515799 2007-01-14 07:05:00 As soon as WMM opens I get the "WMM has encountered a problem...etc".
When I press "send report" or any of the buttons, the program closes.

If I leave the box open and try to load a file into WMM it does nothing.

I reinstalled WMM using "Software Repair Wizard" which came with my system.

Also ran Defrag and Easy cleaner (registry).

I saw a suggestion about reinstalling (SP2) and may try that.

I have used WMM for sometime with very little problems . Maybe "hung" on me a couple of times. However when I started a new project and tried to load it up a few days later this issue arose.
Hugh (269)
515800 2007-01-14 20:54:00 Have u scanned for viruses/malware recently?

Get Hijackthis (www.merijn.org)

Unzip it install it run it, and click on scan and save a log.

And copy and paste the log here.
Speedy Gonzales (78)
515801 2007-01-14 21:53:00 Yes.
AVG antivirus run daily and updated regularly. Also run adaware (updated) and recently trying new AVGAS which picked up a couple of tracking cookies that Adaware missed.
Hugh (269)
515802 2007-01-14 22:28:00 Spybot is a FREE bee and a good one to run aswell. winmacguy (3367)
515803 2007-01-14 22:43:00 Try looking through this site Here (http://www.papajohn.org/).

If the link doesn't open up on the problem solving page then navigate to it using the menu on the left.
lazydog (148)
515804 2007-01-15 02:54:00 Correct me if I am wrong,but wasnot WMM 2.1 a upgrade with SP2 anyway ?, sound's like you need to install SP2 again to get WMM 2.1 back again. Lawrence (2987)
515805 2007-01-15 03:08:00 Correct me if I am wrong,but wasnot WMM 2.1 a upgrade with SP2 anyway ?, sound's like you need to install SP2 again to get WMM 2.1 back again.

Yup, looks like u can't download it by itself.

As stated here (www.microsoft.com)

It's part of SP2. You can get it thru Windows update or order a cd.
Speedy Gonzales (78)
515806 2007-01-17 06:33:00 Reinstalled SP2 from CD today. Problem remains. I did see a comment somewhere about NVIDIA GeForce FX 5200 drivers (my system) causing issues???. Unfortunatley I didnt bookmark it.
Looks like a system restore but how far back should I go?
A month at a time since the I think the issue arose or one hit at 6 months.
Do I just lose the installed stuff or will those files and installation files I have kept.
I dont want to have to download a whole lot of stuff again.

Thanks for all assistance
Hugh (269)
515807 2007-01-17 06:44:00 Try uninstalling and reinstalling the video card drivers, with the latest version of the drivers.

Altho, I found the latest drivers crashed more often. Than previous versions

And yup, depending on how far back u go with system restore (if u use it), it'll wipe out whatever you've installed, depending on how far u go back.
Speedy Gonzales (78)
515808 2007-01-27 04:38:00 Problem Solved - Long may it run smoothly. What was the answer????
Well first thank you to all who took the time to suggest possible solutions, esp LazyDog's link to "Crashes & hangs". At the bottom of the page was the answer:
Remove IE7
Why hasnt MS got the solution on their site??? or have they??
Hugh (269)
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