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Thread ID: 75907 2007-01-14 06:46:00 Outlook keeps asking for email password supersi (8401) Press F1
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515792 2007-01-14 06:46:00 I had an irate friend call who knows nothing about computers, he asked me round to help with his email problem.
Every time he hits send/recieve for pop3 to xtra in Outlook it asks him for his password.
He puts in the correct password and ticks the 'remember password' box.
No joy, it keeps doing this and no mail comes down as a result.
He is running XP Home, I didn't want to bum him out but he went and wasted money on Norton Protection center or whatever the hell it's called.
I suspect that the email screening in Norton is messing with outlook.
We downloaded the latest Outlook updates though and the problem still persists.
supersi (8401)
515793 2007-01-14 07:04:00 are you talking outlook express or outlook ?.......I am aware of a problem which i've seen occur with outlook express and it's easily fixable......microsoft have a fix for this.....

support.microsoft.com
drcspy (146)
515794 2007-01-15 09:18:00 Outlook supersi (8401)
515795 2007-01-15 18:21:00 Outlook

That link from drcspy is also for Outlook
Here is a simplified version
www.theeldergeek.com

I would also disable mail scanning in Norton.
Safari (3993)
515796 2007-01-15 21:14:00 that happens to our work computers when paradise are having issues, using outlook express and mail(on the mac) plod (107)
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