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Thread ID: 75933	2007-01-15 04:21:00	Odd exception msg in Office 2003	Trader46 (8437)	Press F1

Post ID	Timestamp	Content	User
516186	2007-01-15 04:21:00	I am getting, periodically and seemingly at random, the message "DxDeedfade" unknown software exception - in Word and Excel. The programme then does the usual "sorry for the inconvenience" and exits stage left. A small dialogue box then reports "Run time error 217" - which presumably is a software exception. Everything appears to work as well as ever but.... this is a bit disconcerting!! Anyone experienced this / know of a fix ?? Many thanks Brent	Trader46 (8437)
516187	2007-01-15 05:12:00	Can you double check that "DxDeedfade", I suspect it is actually 0x0eedfade ?	godfather (25)
516188	2007-01-15 07:38:00	Many thanks for the quick reply... wouldn't you know it.. I can't "cause" the error just at present - stubborn refusal.... I did say it appeared to be random. Shall report as soon as I can check what you asked... Brent	Trader46 (8437)
516189	2007-01-15 19:49:00	Yes - you are quite correct and I confused a "D" with a "0" so the message reads 0x0eedfade.	Trader46 (8437)
516190	2007-01-15 19:59:00	The causes appear to be numerous, but an infection by malware (adware/spyware/trojans etc) would be high on the list, as would be some unwanted interaction withy Nortons antivirus if you have it loaded. Check what "add-ins" you have loaded for Word and Excel, try removing them and see if things come right?	godfather (25)
516191	2007-01-15 22:46:00	Excellent - many thanks. Shall do... and report if results add any value!!!	Trader46 (8437)
516192	2007-01-16 21:52:00	Have run Ad Aware and McAfee on entire system. Found nothing. Problem persists. Do not use Norton.... not sure where to next!!	Trader46 (8437)
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