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Thread ID: 76052	2007-01-19 01:58:00	Can't access deleted items in outlook	hcl (10925)	Press F1

Post ID	Timestamp	Content	User
517473	2007-01-19 01:58:00	I'm trying to clear out the deleted items for someone that has way too much email (2 gig outlook.pst file) but whenever I try to access the deleted items, outlook locks up. I've ran the inbox repair tool over the pst file & it said there were no errors	hcl (10925)
517474	2007-01-19 02:02:00	You need to somehow pinpoint the bad file that is causing that. I would say get in via safe mode, (google that), I think you type a command line on the "run" command. If you dont want the things in the delete folder then bin it when you in at safe mode.	Nomad (952)
517475	2007-01-19 04:10:00	A diff way is to use "outlook inbox repair" google it. With my version if I search for "scanpst.exe" I can locate it .. its just a small standalone utility.	Nomad (952)
517476	2007-01-19 05:17:00	I managed to get it sorted with a lot of stuffing round. Outlook locked up no matter what I did, but I found that I had about 1 minute from opening outlook to it locking up. I created a couple of new pst file to move some of the messages to (took me a few tries before I was quick enough to create them before outlook locked up). I then moved all the emails I could see on screen to the new PST file (outlook would lock up as soon as I tried to scroll down). I repeated this a few times (killing & restarting outlook all the time) until I could work with the email without outlook locking up. At that point, I was able to empty the deleted items (still took about 5 minutes to do that) & now that I have given it new life, no doubt someone will kill it again before too long.	hcl (10925)
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