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| Thread ID: 76115 | 2007-01-21 07:18:00 | Problem with PC - crashing | Tukapa (62) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 518058 | 2007-01-21 07:18:00 | Hi all Have just bought a new PC for a friend and had it built up by the company (QMB) before it was sent (hardware + operating system + overload burning test). He wanted a gaming system so that is what I got him. Specs: Intel Core 2 Duo E6300 Asus P5N-SLI motherboard 1GB PC2 5300 Ram Raidmax case with 520W PSU MSI GeForce 7950GT 512MB graphics card Seagate 250GB SATAII hard drive Gaming keyboard and laser mouse Asus DVD writer Logitech X530 speakers Floppy drive Card Reader Windows Media Centre Edition OS This machine is not connected to the net. I also got him some games (Medieval, Oblivion and expansion packs) Now when he tries to play games it crashes on him anytime between 3-10 minutes into the game. I got him to try playing a DVD and that crashes after about 10 minutes as well. He can boot the system up and leave it running all day as long as he doesn't try playing a game or a DVD. He has no other software on there to really try. This is what he says is happening: "almost every time, after about 10 mins during the games, Medieval 2 and Oblivion, the computer will crash, up comes the P5NSLI screen asking if I want to press Del to go into set up. Obviously the computer is waiting for somethin" I have been thinking maybe heat issue with CPU or GPU or perhaps PSU problem. I have been unable to physically look at it myself yet. Was thinking maybe one of you knowledgable people may have struck something similar or have another idea or possible solution. Thanks in advance. |
Tukapa (62) | ||
| 518059 | 2007-01-21 07:20:00 | Ram test. Drop in a new PSU. Send it back. |
Metla (12) | ||
| 518060 | 2007-01-21 08:10:00 | In addition to what Metla says - could be heat related for example the CPU is not making good contact with the heat sink. When the games are being used the CPU useage goes up and so does the heat generated resulting in a crash. - [although the CMOS settings should cause a shutdown here]. Might be useful to check what temperature the CMOS settings are set at for automatic shutdown. |
johnd (85) | ||
| 518061 | 2007-01-21 08:21:00 | Hehe my supplier works for QMB. Overload burning test? I really don't know if I can trust shopkeepers to do what they say they would. But then again, maybe it's best if you take the PC back to QMB and have them check it out. If the PSU is fine, I would think it can handle that spec. |
qazwsxokmijn (102) | ||
| 518062 | 2007-01-23 19:17:00 | Hi Well I managed to get hold of the machine last night. Whipped the side off and checked all the plugs/components were seated properly. Cranked it up and played Oblivion (can't get the hang of those damn fantasy games - got killed by a skeleton and a few goblins). Played for about half an hour and no shutting down. Chucked a DVD in and had it going for 1 hour 20 mins and no shutting down. Threw the side back on and cranked up Oblivion again. After about 8 minutes the machine shut down. Sounds to me like a heat issue? Any other ideas? Ta. |
Tukapa (62) | ||
| 518063 | 2007-01-23 20:47:00 | It could be... but if I take the side off my case the temps go UP. As others have said, test the RAM, PSU etc, and take it back and see what they say, it is covered under warrenty (well should be) so use it |
The_End_Of_Reality (334) | ||
| 518064 | 2007-01-24 02:40:00 | It's going back this afternoon. | Tukapa (62) | ||
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