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| Thread ID: 76085 | 2007-01-20 03:56:00 | broad band connection | vyasnilay (11800) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 517748 | 2007-01-20 03:56:00 | hi i am new at pcworld i am having one query. I have recently change my address but my phone number is same as before. Now I have an broadband connection with nettel. My phone number is same as it was before. so do i need to tell them to set a broadband connectin on my new address. As someone told me broadband will set on the telephone line not according to address so i don't have to call them and it should work fine. now i have tried to connect with the internet but my adsl light is alwase red not green. and I have check up with my username and password by going into the router but it is all good. c still it is not connected. can anyone please suggest me what to do and wht is going wrong? i am using netgear router provided by nettel. Thank you. |
vyasnilay (11800) | ||
| 517749 | 2007-01-20 04:00:00 | What username/password are u using? I dont think you use the same username / password u use to log into your router. Is your username something like xxx@yourisp? And is the password the one your ISP gave you?? |
Speedy Gonzales (78) | ||
| 517750 | 2007-01-20 04:00:00 | Yeah from what I know they actually need to do some things at your local telephone exchange. Assuming you had the same BB as before you moved places. If you just moved places and also just got BB (or just switched ISP), they should of done all the work for you, maybe they have not done the connection for you yet? Maybe, you have not put the username and password in your modem/router? Edit. If you had the same BB co as before and you now changed addresses but kept the same phone number, I think they need to do installation at the local exchange. Wire pushing and pulling. If you just moved and AFTER signed up to BB they should of done all the work. Maybe they have not connected your lines yet? I assume your logins are correct. |
Nomad (952) | ||
| 517751 | 2007-01-20 04:07:00 | I'd start by ringing my isp, most have knowledgeable help desks..not always in the same country though!! I would imagine that the ip adress for your comp would be phone line specific- dial up works from any line, or you may need to access the start page of your router and manually connect. Good luck. |
limepile (96) | ||
| 517752 | 2007-01-20 04:19:00 | I'd start by ringing my isp, most have knowledgeable help desks..not always in the same country though!! I would imagine that the ip adress for your comp would be phone line specific- dial up works from any line, or you may need to access the start page of your router and manually connect. Good luck. AFAIK for dialup that is fine but not for broadband. Generally pple who are with one ISP cannot go to their mate and go online (by redoing the settings or take bring their router). If you are with A ISP you can go to your mates but they also need to be with A ISP. If they are with B ISP (generally) it won't work. Also, Welcome to PC World :thumbs: |
Nomad (952) | ||
| 517753 | 2007-01-20 09:23:00 | You will have to tell Telecom that you have broadband and want it at you new house - though as Nomad said above, they should have done that automatically. Ring 123 and ask them whether they did it. | decibel (11645) | ||
| 517754 | 2007-01-20 09:39:00 | it needs to be enabled on your current PHONE LINE.......physically,,,, | drcspy (146) | ||
| 517755 | 2007-01-20 10:27:00 | If you had BB before and now you changed addresses, you still have tol tell them. The lines needs to be physically done at your new address. | Nomad (952) | ||
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