| Forum Home | ||||
| PC World Chat | ||||
| Thread ID: 139698 | 2015-06-13 05:25:00 | Bloody Tradesmen | pctek (84) | PC World Chat |
| Post ID | Timestamp | Content | User | ||
| 1402643 | 2015-06-13 05:25:00 | My mum had a washer problem and rang a company she had used before, about it . A person came out and said it was the pump and the contoller board . A week later another different Repair person came out to my mum . Changed controller on washer and left . Without testing it . Caused a massive flood . My mum is 83 and cannot move well, when she rang back the office was quite snotty . Said a repair person will be back, sometime . She said, no, now . Repair person comes back and blames a blockage - and says to my mum, well, what do you want me to do now? Well, help her clean up the flood for one thing? Fix the machine for another? He twiddles about with the drain part - and leaves again, mess still in place . My mum resumes trying to wash and the flooding resumes again so she rings again, gets the rude office again and requests anew repair person - this new one, a guy Nagy, was brilliant . Helped my mum clean up, diagnosed machine - the wrong controller had been put in (and a second hand one too) - which caused the machine to think - when it started to drain that it needed more water and this overflowed into the casing and out - He rings office and blasts them a bit and arranges a new part to come, he himself will do repair when it arrives . So that guy - an old guy BTW, is excellent . Terrific service . Sadly repair guy number one - (apparently newly from overseas and not familiar with F&P, but he has read the manuals) and the office woman were both incompetent and utterly rude . My mum is still waiting for the part to come, fair enough, but I would think she should get an apology from the office and the idiot who screwed up in the first place . Whether that guy RTFM or not, he should have tested the machine before leaving, and helped her clean up . . . . the last guy did . . . . |
pctek (84) | ||
| 1402644 | 2015-06-13 06:20:00 | Please do not identify a dork with a diploma as a tradesman. That is like buying Norton when you need a security product. Good at passing selected tests, useless for the purpose it was obtained for. |
R2x1 (4628) | ||
| 1402645 | 2015-06-13 07:29:00 | If this is a dishwasher, then I have a tale of caution. Things might be different now, but dishwashers used to work mainly off timers, with the only real intellect in the systems being thermostats and water level sensors. Sensors that detect full, but not empty status. This ladies dishwasher was installed, but without it being connected to the drain (presumably the outlet was simply venting back into the machine, or the outlet pumps didn't operate). Anyway, what was happening was that with every wash it was failing to empty. The maachines drain cycle, being based on a timer, was completing but the machine retained its belly full of water and highly alkaline detergent. So with the next wash she'd add more detergent, the machine would go through it's cycles, using the same alkaline water, but still fail to drain (so no rinsing was occuring). Her plates were building up more and more detergent residue with each wash, and the bowel full of fluid in the machine was getting increasingly alkaline (and toxic) with every wash. Anyway, the residue on the plates ended up being toxic to her and made her sick. She lived to tell the tale, and this is now years ago, so I've forgotten the specifics, but the moral of the story is that you need to be sure that bugger is empty at the end of each wash. |
Paul.Cov (425) | ||
| 1402646 | 2015-06-13 20:27:00 | No, it's a washing machine. | pctek (84) | ||
| 1402647 | 2015-06-13 22:51:00 | Paul, surely you can tell the machine is empty when unloading the supposedly clean dishes. Dishwashing machines should regularly be dismantled at the bottom filters and arm (not difficult) and reassembled with everything cleaned and unblocked. | Richard (739) | ||
| 1402648 | 2015-06-14 07:30:00 | Paul, surely you can tell the machine is empty when unloading the supposedly clean dishes. Dishwashing machines should regularly be dismantled at the bottom filters and arm (not difficult) and reassembled with everything cleaned and unblocked. The case involved an elderly woman with her first dishwasher. Sure, she might have seen a resorvoir of water left in the bottom, but she'd have assumed that was normal, given the unit was brand new and had been 'professionally' installed. This wasn't a tale of a friend of a friend, with it getting more disbelievable with each telling, this was the victim telling me the story to my face. |
Paul.Cov (425) | ||
| 1 | |||||