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| Thread ID: 76407 | 2007-01-31 09:20:00 | External HDD question | johcar (6283) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 521085 | 2007-01-31 09:20:00 | Just bought a 2.5" 120GB HDD to use as an external storage medium. A "new" enclosure (courtesy TradeMe) arrived today. When installed in the enclosure and plugged into the lappie via USB, I get an 'Unknown device' error and no drive appears in Explorer. Does a HDD used in this way have to be configured as a Slave? If so, where can I get a jumper from - none apparently supplied with the HDD... Cheers. |
johcar (6283) | ||
| 521086 | 2007-01-31 09:42:00 | What OS? Does the external drive appear under Disk Management? | Jen (38) | ||
| 521087 | 2007-01-31 10:47:00 | What OS? Does the external drive appear under Disk Management?Sorry - I always forget that! :) XP Pro, and only as an "Unknown Device" in the USB controllers section of Device Manager... | johcar (6283) | ||
| 521088 | 2007-01-31 14:28:00 | Just sounds like the drive isn't setup and formatted. If you have a maxtor drive on your system you can use Maxblast 4, which makes it easy, and there are other similar programs available if you don't. I also recommend formatting as NTFS unless you're using a disk recovery program that requires fat32. |
RealBigDog (11623) | ||
| 521089 | 2007-01-31 18:46:00 | It's a Seagate Momentus. How do I format the drive if I can't 'see' it from my laptop? | johcar (6283) | ||
| 521090 | 2007-01-31 20:05:00 | Try just unplugging it and using a different USB port - this will force XP to rescan the devices on the USB bus, and hopefully get the correct driver this time. You say it's a notebook drive in a caddy - is it getting enough power? Many notebook drives need more power than one USB port can deliver, hence the weird 3-end USB cables that often come with them. |
Erayd (23) | ||
| 521091 | 2007-01-31 20:37:00 | Install SP1 or SP2. If neither are installed. If one of them is installed, delete that unknown device and reboot. |
Speedy Gonzales (78) | ||
| 521092 | 2007-01-31 21:01:00 | Try just unplugging it and using a different USB port - this will force XP to rescan the devices on the USB bus, and hopefully get the correct driver this time. You say it's a notebook drive in a caddy - is it getting enough power? Many notebook drives need more power than one USB port can deliver, hence the weird 3-end USB cables that often come with them.Tried all 4 USB ports, plugged into the mains and not - same result. See screenshot here (Attached file: USB11170276669.jpg (18 KB)), here (Attached file: USB.jpg (36 KB)) and here (Attached file: USB1170276755.jpg (36 KB)). Install SP1 or SP2. If neither are installed. If one of them is installed, delete that unknown device and reboot.SP2 is installed. Tried the suggestion of deleting the unknown device and rebooting - still not recognised. :help: :badpc: |
johcar (6283) | ||
| 521093 | 2007-01-31 21:15:00 | Does anything else in device manager say unknown? Or is there anything in device manager with a ? beside it? And I take it anything else thats USB and plugged in works? BTW none of the links to the pics you posted work. You didn't format this laptop recently did u? |
Speedy Gonzales (78) | ||
| 521094 | 2007-01-31 21:16:00 | Try just unplugging it and using a different USB port - this will force XP to rescan the devices on the USB bus, and hopefully get the correct driver this time . You say it's a notebook drive in a caddy - is it getting enough power? Many notebook drives need more power than one USB port can deliver, hence the weird 3-end USB cables that often come with them . Tried all 4 USB ports, plugged into the mains and not - same result . See screenshot here ( . imagef1 . net . nz/files/USB11170276669 . jpg" target="_blank">www . imagef1 . net . nz), here ( . imagef1 . net . nz/files/USB2 . jpg" target="_blank">www . imagef1 . net . nz) and here ( . imagef1 . net . nz/files/USB1170276755 . jpg" target="_blank">www . imagef1 . net . nz) . Install SP1 or SP2 . If neither are installed . If one of them is installed, delete that unknown device and reboot . SP2 is installed . Tried the suggestion of deleting the unknown device and rebooting - still not recognised . :help: :badpc: |
johcar (6283) | ||
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