Forum Home
Press F1
 
Thread ID: 76717 2007-02-13 11:02:00 ADSL and filtering Sky Rugrats (6953) Press F1
Post ID Timestamp Content User
524479 2007-02-13 11:02:00 Currently I have a residential broadband connection, every phone connection aside from the Sky one is filtered as per recommendation.

Every so often my connection drops, and I'm suspecting the unfiltered Sky connection is the cause.

1: We have both Sky Digital and Sky UHF in the house, and from what I can tell (although I haven't done a complete cabletrace), the Sky Digital box doesn't have a phone connection with it. Is that normal or am I blind and there's one I missed?

2: How hard would it be for me to install a filter on the Sky boxes?
2a: Is it legal for me to do this or do I have to get a registered Telecom tech around to do it?
Rugrats (6953)
524480 2007-02-13 15:20:00 if the sky box is plugged into a wall socket for phone then it DOES have a 'connection' if not then it doesn't have or use the phone connectin and theres no way its goin to be responsible for interfering with your adsl......if you did want to enable the 'pay per view' functions on the sky box you'll have to plug it into the phone jack then you'll need to put a filter on it........of course its legal to plug a filter into any phone you want......they're less than $20 at dicksmiths.... drcspy (146)
524481 2007-02-13 19:27:00 When your digital was installed, the Sky tech should have installed a phone jack near your Sky box. They wont always do this (if the cabling would be too hard or whatever), but as a normal rule they will.

Can you order movies on Sky Box Office, or the adult channels? If you can do this via your remote, then your sky box is plugged into the phone line, and if it is not filtered, it will cause interference with your DSL. The sky decoders also 'phone home' every so often, which would cause the same problems if you they aren't filtered.
trig42 (11325)
524482 2007-02-13 19:59:00 Just unplug it. If you want to order "pay per view" then just ring SKY directly. That way at no cost will you be able to confirm whether the SKY connection is interfering with broadband. sam m (517)
524483 2007-02-14 00:56:00 by 'phone home',do u mean they check for updates for the decoder software? If they do,why can't they update over the satellite connection instead of a phone line?




When your digital was installed, the Sky tech should have installed a phone jack near your Sky box . They wont always do this (if the cabling would be too hard or whatever), but as a normal rule they will .

Can you order movies on Sky Box Office, or the adult channels? If you can do this via your remote, then your sky box is plugged into the phone line, and if it is not filtered, it will cause interference with your DSL . The sky decoders also 'phone home' every so often, which would cause the same problems if you they aren't filtered .
lance4k (4644)
524484 2007-02-14 07:43:00 why can't they update over the satellite connection instead of a phone line?
That's because Sky Satellite is a downlink only, there's no uplink so they can't interrogate your decoder!

Cheers

Billy 8-{)
Billy T (70)
524485 2007-02-14 09:40:00 They do update over the satellite quite often, you wait until the 1st of march theirs going to be a big channel change around at sky all the channels are haveing new categories and numbers to tidy things up a bit, For example channels 1 through to 9 stay as is sky sport will be on channel 30 31 32 the music channels and pay per view channels will be in the 400 to 500 channel area and so on for more info go to your feb skywatch if you have one or look out for the march edition. Hitech (9024)
524486 2007-02-14 20:00:00 They do update over the satellite quite often.
Yes, but that is a "push" service, Lance's update question flowed on from a query over phone line use for ordering pay to view programming. The satellite link can't determine the status of a particular decoder so the phone line is the only option.

No doubt "pull" services will come in due course, but would require a lot more technology at both ends of the link.

Cheers

Billy 8-{)
Billy T (70)
524487 2007-02-14 20:22:00 I am now convinced that the only solution for the seemingly random problems caused by various phone line connections is to have a splitter fitted. We had constant phone line drop-outs (no dial tone) before finally taking the plunge and having a splitter installed. In turn I blamed Telecom, Sky, and our monitored alarm for causing the problems and by a process of elimination arrived at the conclusion that it was the alarm. Filters are a waste of time unless you have a very basic phone line with no extra sockets. Richard (739)
524488 2007-02-14 20:50:00 We had constant phone line drop-outs (no dial tone) before finally taking the plunge and having a splitter installed . . . . . . by a process of elimination arrived at the conclusion that it was the alarm .

A splitter in the right place stops alarm units interrupting the ADSL connection when they call the Alarm Company . If your alarm was causing "no dial tone" that wouldn't have been cured by an ADSL splitter unless the alarm or a bad connection was also fixed in the process .
PaulD (232)
1 2