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| Thread ID: 77111 | 2007-02-27 04:37:00 | Shut Down = Restart | Strommer (42) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 528459 | 2007-02-27 04:37:00 | When Shutdown is selected, the pc restarts! All was well for a few days after I returned the office pc that I recently upgraded (new mb, cpu, RAM; restored WinXP Home) but now it will not turn off properly. Yesterday I ran Norton Win Doctor which found some errors and the pc shutdown as normal, but today it has returned to restarting. What would cause the pc to restart instead of shutting down? How can it be returned to normal? I tried a System Restore which did not fix the problem, although I could try an earlier restore point. Instead of pulling the plug :horrified to power off, I waited until the screen turned off and pressed the Power On button (on the case, not the screen) - and that shut it down without the restart. |
Strommer (42) | ||
| 528460 | 2007-02-27 04:38:00 | "Restart" is one of the options to shutdown. Somehow, that's been selected. | Graham L (2) | ||
| 528461 | 2007-02-27 07:45:00 | "Restart" is one of the options to shutdown. Somehow, that's been selected. Yes, this is obvious. Does anyone have a solution so the pc will shutdown properly? |
Strommer (42) | ||
| 528462 | 2007-02-27 07:49:00 | If its on a LAN, see if wake on lan is enabled in the BIOS. If it is disable it. | Speedy Gonzales (78) | ||
| 528463 | 2007-02-27 07:55:00 | If you mean LAN as in being connected to other pc's, then no. But I do remember seeing the BIOS setting that you are referring to, so I will check. Thanks. Speedy, maybe when I did the regedit to disable balloon tips, I screwed something up. I'll check the registry to see if I can find the first edit that I did - it did not work so maybe I wrote it wrong. A long shot, I know. |
Strommer (42) | ||
| 528464 | 2007-02-27 08:17:00 | It shouldnt affect anything, what u did in regedit, if you didnt go anywhere else besides the ballonstip entry. Under the power options in control panel on this PC, whats under the advanced tab?? Does it have anything like when u shut down it restarts or something? It could even be an option in the BIOS thats doing this. Under power management if this option is there. |
Speedy Gonzales (78) | ||
| 528465 | 2007-02-27 10:24:00 | Under the power options in control panel on this PC, whats under the advanced tab?? Does it have anything like when u shut down it restarts or something? It could even be an option in the BIOS thats doing this. Under power management if this option is there. Control Panel - Power Options ... this is the first thing that I checked. Cannot recall exactly whats there but it looked OK (nothing that would indicate restarting), but will look again. Same with BIOS - could not see anything that would restart it. I suppose that I could simply select "default settings" or whatever that option(s) is called. Will go back and write a few things down and post here. |
Strommer (42) | ||
| 528466 | 2007-02-27 18:51:00 | Have a read: support.microsoft.com and various weird reasons here: www.annoyances.org And I'd stop using Nortons Win Doctor and its other hopeless utilities. |
pctek (84) | ||
| 528467 | 2007-02-27 19:27:00 | I had this problem. It turned out that the winlogon.exe was corrupt. I found a new copy, replaced the old one with it and hey presto, good as gold | borax (7078) | ||
| 528468 | 2007-02-27 19:34:00 | pctek - perfect! I have read all that info and will try today. Thanks. | Strommer (42) | ||
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