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Thread ID: 77196 2007-03-02 00:01:00 IEXPLORE>EXE – Application error frossy13 (4462) Press F1
Post ID Timestamp Content User
529234 2007-03-02 00:01:00 The intruction at “0x7c901010 referenced memory at “0x0000001c” The memory could not be "read"

Double dutch to me - help please
frossy13 (4462)
529235 2007-03-02 00:09:00 Looks like spyware / malware can cause this error.

Have u scanned for spyware etc recently?

Post a hijackthis log. Link is in my sig.
Speedy Gonzales (78)
529236 2007-03-02 09:20:00 Have run Adaware but has not fixed it


Logfile of HijackThis v1.99.1
Scan saved at 10:11:49 p.m., on 2/03/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Brmfrmps.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\PROGRA~1\QUICKH~1\QHONSVC.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Quick Heal\QHM32.EXE
C:\PROGRA~1\QUICKH~1\QHSCHED.EXE
C:\Documents and Settings\Cath Culpan\Desktop\Picasa2\PicasaMediaDetector.exe
C:\Program Files\SPAMfighter\SFAgent.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\Google Talk\googletalk.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Free Download Manager\fdm.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\G oogleToolbarNotifier.exe
C:\Program Files\CuteReminder\CuteReminder.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Remind-Me\RemindMe.exe
C:\PROGRA~1\QUICKH~1\QHONLINE.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Cath Culpan\Local Settings\Temporary Internet Files\Content.IE5\TAR7Y7OG\HijackThis[1].exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://trademe.co.nz/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://au.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = go.microsoft.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = go.microsoft.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://au.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://xtra.co.nz/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Yahoo! 7
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\ Yahoo! \Companion\Installs\cpn2\yt.dll
O2 - BHO: HelperObject Class - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files\TechSmith\SnagIt 8\SnagItBHO.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\ Yahoo! \Companion\Installs\cpn2\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Idea2 SidebarBrowserMonitor Class - {45AD732C-2CE2-4666-B366-B2214AD57A49} - C:\Program Files\Desktop Sidebar\sbhelp.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: (no name) - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - (no file)
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\ Yahoo! \Companion\Installs\cpn2\yt.dll
O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\SnagIt 8\SnagItIEAddin.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb0 9.exe
O4 - HKLM\..\Run: [Quick Heal Messenger] C:\Program Files\Quick Heal\QHM32.EXE
O4 - HKLM\..\Run: [Quick Heal Scheduler] C:\PROGRA~1\QUICKH~1\QHSCHED.EXE /startup
O4 - HKLM\..\Run: [Picasa Media Detector] C:\Documents and Settings\Cath Culpan\Desktop\Picasa2\PicasaMediaDetector.exe
O4 - HKLM\..\Run: [SPAMfighter Agent] "C:\Program Files\SPAMfighter\SFAgent.exe" update delay 60
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [googletalk] "C:\Program Files\Google\Google Talk\googletalk.exe" /autostart
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SwiftToDoList] "C:\Program Files\Swift To-Do List\Swift To-Do List.exe" minimized
O4 - HKCU\..\Run: [Rainlendar2] G:\Rainlendar2\Rainlendar2.exe
O4 - HKCU\..\Run: [Free Download Manager] C:\Program Files\Free Download Manager\fdm.exe -autorun
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\G oogleToolbarNotifier.exe
O4 - HKCU\..\Run: [CuteReminder] C:\Program Files\CuteReminder\CuteReminder.exe
O4 - Startup: RemindMe.lnk = C:\Program Files\Remind-Me\RemindMe.exe
O4 - Global Startup: Status Monitor.lnk = C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: Download all with Free Download Manager - file://C:\Program Files\Free Download Manager\dlall.htm
O8 - Extra context menu item: Download selected with Free Download Manager - file://C:\Program Files\Free Download Manager\dlselected.htm
O8 - Extra context menu item: Download web site with Free Download Manager - file://C:\Program Files\Free Download Manager\dlpage.htm
O8 - Extra context menu item: Download with Free Download Manager - file://C:\Program Files\Free Download Manager\dllink.htm
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Subscribe in Desktop Sidebar - {09FE188B-6E85-479e-9411-51FB2220DF80} - C:\Program Files\Desktop Sidebar\sbhelp.dll
O9 - Extra 'Tools' menuitem: Subscribe in Desktop Sidebar - {09FE188B-6E85-479e-9411-51FB2220DF80} - C:\Program Files\Desktop Sidebar\sbhelp.dll
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://global.acer.com/
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - pcpitstop.com
O16 - DPF: {200B3EE9-7242-4EFD-B1E4-D97EE825BA53} (VerifyGMN Class) - h20270.www2.hp.com
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - update.microsoft.com
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - h17000.www1.hp.com
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - fpdownload2.macromedia.com
O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) - driveragent.com
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - h30043.www3.hp.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{9A87173B-EBAD-4BEA-B0DF-BC25A5A07360}: NameServer = 202.27.158.40,202.27.156.72
O18 - Filter: text/html - (no CLSID) - (no file)
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O23 - Service: Brother Popup Suspend service for Resource manager (brmfrmps) - Unknown owner - C:\WINDOWS\system32\Brmfrmps.exe" -service (file missing)
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Quick Heal Helper Service WSC (qhwscsvc) - Unknown owner - C:\PROGRA~1\QUICKH~1\qhwscsvc.exe
O23 - Service: Quick Heal Online Protection - Unknown owner - C:\PROGRA~1\QUICKH~1\QHONSVC.EXE
frossy13 (4462)
529237 2007-03-02 09:43:00 Hmm looks ok to me. Unzip hijackthis and put it in its own folder before u run it again. Tick this/these entries and tick fix checked (close browser/s)

O3 - Toolbar: (no name) - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - (no file)

O18 - Filter: text/html - (no CLSID) - (no file)

1. I would install a firewall

2. I would install an AV program, like AVG, Avast or other. And uninstall Quickheal. I dont think its doing anything. Did u buy Quickheal, or is it a trial??

I would Uninstall (www.dougknox.com) Windows Messenger (which is from here (http://www.dougknox.com/) )

And install MSN Messenger 7.5 (www.microsoft.com), or Windows Live Messenger (www.microsoft.com)

I would also uninstall Sun Java in add/remove programs (all versions). The latest version is in my sig below.
Speedy Gonzales (78)
529238 2007-03-03 00:28:00 When I check Java on Add/remove I have 2 of them

“java 2 Runtime Environment SEV 1.42-01 it is 106mb
and J2SE Environment S.2 Update 4 whick is 118mb
frossy13 (4462)
529239 2007-03-03 00:39:00 When I check Java on Add/remove I have 2 of them

“java 2 Runtime Environment SEV 1.42-01 it is 106mb
and J2SE Environment S.2 Update 4 which is 118mb

Uninstall both of them. And any other entries that say Java SE runtime environment xxx.

And go here (sdlc4b.sun.com 1BB5ED912E2) to download the latest version of Java.

Select accept first, tick the box beside the download, then download the 1st download 12.56mb.

When u update Java, ALL previous versions of Java should be uninstalled. If u update and leave the previous versions installed, whatever vulnerabilities they have or had, you'll get.

Is IE still crashing?, with a later version of Java, it maybe a bit better.


Hmm, you may have to go here (sdlc6c.sun.com PageInfo;jsessionid=1F4E203DE27FBD2FACF411164B665F 67;jsessionid=1F4E203DE27FBD2FACF411164B665F67)

This is 15.8 mb
Speedy Gonzales (78)
1