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| Thread ID: 77347 | 2007-03-06 11:43:00 | Problems with Outlook 2003 | woobear (11956) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 530628 | 2007-03-06 11:43:00 | My outlook programme has suddently started to take ages to do anything - if anything. Often an error of missing extend.dat appears. I have reloaded Office 2003 and got all the updates I can. I have also taken off Norton Anti virus, but still it is driving me crazy and is totally unusable. Any help would be gratefully received. Thanks.:help: | woobear (11956) | ||
| 530629 | 2007-03-06 12:40:00 | Best thing I can suggest is saving any data you require then uninstalling it, reboot, then reinstall. (Not Office in total - just Outlook). | Greg (193) | ||
| 530630 | 2007-03-06 20:19:00 | How big is your inbox? If you have anything over 1000 emails in the inbox it can cause problems. Try sorting the emails into different folders. |
CYaBro (73) | ||
| 530631 | 2007-03-06 21:25:00 | Could be a profile issue, do you have another user account on the PC to log into and test. If other acc okay, go to doc & setting, (the problem acc) (make sure hidden files and folder enabled 1st of course) then application data/microsoft/oulook and move the files to another location in order to recover later, then back to top of profile, Local Settings\Application Data\Microsoft\Outlook and do the same there. Restart outlook. | SolMiester (139) | ||
| 530632 | 2007-03-07 09:10:00 | Hi Thanks for the advice . I did have a full in-box so moved this over . This stopped the error extend . dat . However, it still will not work, cannot delete or press send without the following error "cannot find Outlook . pst . I have tried using outlook under administrator and it works OK . Tried taking out all the data from the files and re-starting, however it would not start - not sure if I did this quite right . Not that good at deleting etc so before I do anything else how can I back up all my inbox and sent messages? Thanks for all the help |
woobear (11956) | ||
| 530633 | 2007-03-07 09:47:00 | Copy the folder C:\Documents and Settings\your username\Application Data\Microsoft\Outlook & C:\Documents and Settings\your username\Local Settings\Application Data\Microsoft\Outlook NOTE, you will have to tick 'show hidden files and folders' from within folder options>view tab NOTE 2, the 2nd folder is where the outlook.pst file is keep. Have a look for the file there. after moving the files to another location for keepsake, delete and outlook should prompt you with start-up wizard to re-configure. Once up and running, import your old e-mail from the .pst files you moved |
SolMiester (139) | ||
| 530634 | 2007-03-07 23:13:00 | Thanks so much - I will try later on today. I really appreciate you taking the time to help. | woobear (11956) | ||
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