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Thread ID: 77316 2007-03-05 09:09:00 Laptops not seeing the Wireless Router. turtle63 (9378) Press F1
Post ID Timestamp Content User
530413 2007-03-05 09:09:00 :illogical
I have a site that I have just put in a Wireless Router from Xtra, have to say it is the 3rd one received as the first one didn't work and the second one was definetly not new so third time lucky. (Have to say this is the second client that this has happened too, not Xtra's fault).
The Router is connected to the only PC in the place, there is 1 other Toshiba Laptop that will connect wirelessly to it not a problem.
The other 3 Laptops in the place will not even see the Wireless network let alone connect, it had the xtra guy bafled as well.
All the Laptops are different form each other, the only common denominator is the Atheros AR5004G Wirless adapter.
Has anyone had any problems with this adapter and what could I possibly do to sort this, I am baffled as well.
Yes the Driver could be and issue and will try that at some point but dosn't seem like that?

Any ideas would apreciated, it just dosn't make sense....

Cheers Turtle
turtle63 (9378)
530414 2007-03-06 09:20:00 Just thought I would post that have had a good reply from the Geekzone.co.nz forum site which could be helpful if anyone else comes across this issue.
I don't know if this will fix the issue but will try in the next few days and will post back :)
They suggested a Router firmware upgrade and if that didn't work, send it back to Xtra. :)
turtle63 (9378)
530415 2007-03-06 14:01:00 1 possibility
check that control panel > network connections > lan/high speed internet > (right clk whatever connection is there) > properties > obtain an ip address automatically is checked
blondini (905)
530416 2007-03-06 20:54:00 1. Is the wireless enabled in network devices
2. Are you using windows wireless networking or third party software that came with the cards
3. what mode are you using (B or G) and are all the cards set to work with this mode
4. what are the OS of the laptops
berryb (99)
530417 2007-03-06 21:15:00 What is the encryption method you are using, perhaps only the the Tosh supports it and the other 3 dont! SolMiester (139)
530418 2007-03-06 21:50:00 Other thing is the SSID set to broadcast or not? berryb (99)
530419 2007-03-06 23:42:00 Yes to all those things, using Wep encryption due to various ages of Laptops.
They are all XP Home I think.
Using Windows Wireless networking.
They are all using obtain address automatically.
Think it is using B, which ever is the default with those DSL Routers.
turtle63 (9378)
530420 2007-03-07 02:38:00 Yes to all those things, using Wep encryption due to various ages of Laptops.
They are all XP Home I think.
Using Windows Wireless networking.
They are all using obtain address automatically.
Think it is using B, which ever is the default with those DSL Routers.


Well if it is B, and the laptops are G, then that is the reason. Your router would also need to be G.
rogerp (6864)
530421 2007-03-07 08:49:00 Thanks and will check that for sure when I go back on site tomorrow, but can't see that is the problem, I know what your saying tho.
Dlink have sent me the link to download new firmware, but Xtra are saying if it screws it up it will void the warranty.
Your damned if you do and damned if you don't so to speak. :(
turtle63 (9378)
530422 2007-03-07 09:02:00 You dont need to flash the router, it works as stated the Tosh connects ok SolMiester (139)
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