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Thread ID: 77304	2007-03-05 06:06:00	Broadband D/C's Phone Rings	Enigmur (10547)	Press F1

Post ID	Timestamp	Content	User
530325	2007-03-05 06:06:00	I have been having a weird problem with my phone/internet since changing to Xtra in January. My internet will disconnect and a few seconds later the telephone will ring a few times, but at random lengths of time and random ring patterns. I had been with Xtra about a year ago and had the free Dlink 302G modem, then changed to Xnet and kept using the same modem without any problems at all - except by the end of last year it was starting to disconnect a lot, but no phone rings. Then I changed to Xtra in January and since using the new modem and their service, it has been doing weird things. Now after a LOT of long gripes to the 'technicians' at Xtra, I finally got a hold of someone polite and helpful. They did a line test and found the line was faulty out on the road. So they came and fixed it and asked if I were still having the problems. I was, so he said perhaps it was a faulty modem - I sent that one back and the problem didnt totally stop, but certainly didnt do it anywhere near as much. Now I have moved to Xnet after the downfall of Go Large, and have been having the problem worse again. Has anyone else experienced this? The first 'tech' at Xtra I talked to wouldnt believe it was anything to do with them and asked if i was blaming them for me getting crank calls. So either I have another faulty modem, or perhaps it is my cordless phone with the problem? I will try find a phone to test and use on the line. I have filters installed on all the jacks in use. If getting a better modem will fix it, I will because I wanted to get a Linksys or Speedtouch anyway - I just want to be sure it will fix the problem. Cheers	Enigmur (10547)
530326	2007-03-05 06:16:00	If your only phone is a cordless one, it could easily misbehave and cause problems. It has a transmitter and a reciever which use RF. Although the frequencies should be well away from the ADSL frequencies, the receiver might not be very selective, and the transmitter might also be a bit naughty. Try a "real" phone.	Graham L (2)
530327	2007-03-05 06:18:00	Eliminate the cordless phone first, some older ones were low frequency, and the ADSL signal is into the RF spectrum. If we knew the make/model of phone it would help (a 2.4 or 1.9 GHz one should not show any side effects, as an example)	godfather (25)
530328	2007-03-05 06:38:00	I doubt changing modems will help. Start by unplugging everything except the modem and one phopne - make it a normal cord phone even if you have to borrow one. See how that goes. If OK, add your original devices back one at a time and note which one causes the problems. If none, harass Telecom again. Just remember you never ask a Telecom person, you tell them.	pctek (84)
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