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| Thread ID: 77699 | 2007-03-19 03:06:00 | Re: Dial Up Problem | Lurking (218) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 534222 | 2007-03-19 03:06:00 | Daughter gave her Mum an IBM E74 colour monitor, for her PC General P1 machine. The connection is into a different port compared to the General 3 pin plug in. Since this was done while we were on holiday, there seems to be a problem with internal modem. The Zoltrix V.34 fax modem, phone line dials out okay, but the line in to the internet dial-up phase states: "The Modem failed to respond. Make sure it is properly connected and turned on. If it is an internal modem or is connected, verify that the interupt for the port is properly set" How do we know what Ports are being used by Monitor and Modem. Thanks for any help. Lurking. Ps. The phone solution was gleaned from the PF1 2002 archives, so one part has been solved. lurks. |
Lurking (218) | ||
| 534223 | 2007-03-19 03:20:00 | The connection is into a different port compared to the General 3 pin plug in. ?? What port are u talking about?? I take it the modem is plugged into a PCI slot? If its internal? And the general 3 pin plug as in what? A power point u mean? Whats a port have to do with a power point? How do we know what Ports are being used by Monitor and Modem. What monitor? a monitor doesnt use a port. If u have XP go to control panel / phone and modem options / modems tab. It shows the COM port here. And if u want to test the modem, click on properties (under modems tab), and diagnostics. Sounds like its conflicting with something. Go to device manager / the modem entry. Resources tab. Whats it say down the bottom of this tab? And go to device manager. Is anything show a ! or X or something? |
Speedy Gonzales (78) | ||
| 534224 | 2007-03-19 04:12:00 | Speedy, thanks for quick response. The General is 10 years old, has a 3 pin power out source(115/230v~2/1A) from the back of the CPU to monitor and the 12pin (1bent, prov for 14) input to CPU. The IBM has 3 pin power plug to wall socket and 14 pin input cable. Yes modem is internal and for the best part of 10 years has worked perfectly, both fax/phone/internet, default is set to Com2. Far more than can be said for the OS system. Win98SE is the system and it shows No Conflict in Device Manager. I keep telling wifey to use her lappy for the internet, but she doesn't like taking it out of the case, (windows XP Pro too) doesn't impress me much, compared to 98se. Should get daughter to fix the General, seeing it was her who put the 17inch screen on that old machine. Regards, Lurks. |
Lurking (218) | ||
| 534225 | 2007-03-19 05:29:00 | [QUOTE=Lurking;535090] The General is 10 years old, has a 3 pin power out source(115/230v~2/1A) from the back of the CPU to monitor and the 12pin (1bent, prov for 14) input to CPU. The IBM has 3 pin power plug to wa |
pctek (84) | ||
| 534226 | 2007-03-19 05:51:00 | pctek, wall. Were you also cut off, Xtra has been bombing me out today!. Lurks, |
Lurking (218) | ||
| 534227 | 2007-03-19 06:46:00 | The General is 10 years old, has a 3 pin power out source(115/230v~2/1A) from the back of the CPU to monitor and the 12pin (1bent, prov for 14) input to CPU. The IBM has 3 pin power plug to wall socket and 14 pin input cable. Power from computer to (old) monitor is an IEC socket on the computer and shrouded IEC plug on the monitor, but as you say, the IBM has a standard 3-pin plug. The monitor will use exactly the same video socket as the previous monitor, but I don't like the sound of 1 bent pin. However, if the monitor is going OK, the missing pin was probably redundant, however it may have killed or be killing a voltage rail from the power supply, causing your modem to stop talking to you. I suggest that you get a pair of long nosed pliers (or strong tweezers, those scissor-action type the fluffy ones use to pluck their erebrows etc will do) and gently straighten the bent pin. If the monitor is working OK without it , it won't matter if you accidentally break it off, but try not to. Cheers Billy 8-{) |
Billy T (70) | ||
| 534228 | 2007-03-19 07:39:00 | <scream> What happened to that. Ok, the PC has a power in and a power out., (Its not your CPU - thats the main chip inside your PC). You dont have to plug the monitor into power via this stupid arrangement on the PC. Just plug it into the wall as you would anything else. Do what Speedy said - check Diagnostics. Control Panel, choose Modem icon, click on the Com Port its assigned to and then Diagnostics. It will query them modem and if all is well a bunch of mysterious looking stuff appears in the window below. Its a pretty good indication of if its ok or not. |
pctek (84) | ||
| 534229 | 2007-03-20 05:19:00 | Thanks guys . Same old problem . Communicating with modem . This may take a few mins . Usual window: Open Com Couldn't open port . Make sure modem is inserted . Will get son-in-law to take the back off and see if the modem has been dislodged . Will even try putting the old ProVista back on (the bent pin cable) to see if that makes any difference . Regards, Lurks . |
Lurking (218) | ||
| 534230 | 2007-03-20 07:46:00 | Communicating with modem. This may take a few mins. Usual window: Open Com Couldn't open port. Make sure modem is inserted. Its driver is stuffed. or Modem itself is stuffed. |
pctek (84) | ||
| 534231 | 2007-03-20 08:21:00 | if the owner was away on holiday and left the pc modem plugged into the phone line it's quite possible a powersurge has killed the modem.......this can happen anytime holiday or not........ | drcspy (146) | ||
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