| Forum Home | ||||
| Press F1 | ||||
| Thread ID: 141528 | 2016-01-02 22:12:00 | Deletting Downloaded Problems and trojans. | KenESmith (6287) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 1413765 | 2016-01-02 22:12:00 | I am currently using an Apple Mac set up as a virtual PC with Windows 7 Pro 64 Bit, courtesy of my recently former son-in-law. ( he is not available to advise on the problem). It normally works quite seamlessly as a Windows PC The Clam Sentinel anti-virus he set the machine up with I suspect is more Mac orientated than windows centric - In the program files there are two programs Clam Sentinel and Clam Win. In studying the Program files there is a File titled ORBTR - from my investigations it is a possibly a Trojan, and it appears to be impossible to uninstall or delete no matter what I have tried When attempting to delete one gets the error message: "The action can't be completed because the folder or file is open in another program. Close folder and try again" This file downloaded itself on 01/01/16 without any notification or warning and the only site I visited that day was to download Firefox, having carefully deleted it and all associated files, to remedy that program ceasing to function on 27 December. ( While Firefox was non - operational i used google Chrome. I have discovered another discovered another unwanted program in the Program Files - "ASK PARTNER NETWORK" This also refuses to uninstall or delete, one gets the error message: "You require permission from the System to make changes to the folder". I am designated as administrator. Neither "ORBTR" or "Ask Partner Network" can be accessed through the uninstall function on Windows Control Panel, but poth are listed in the program files . Help and suggestions to solve these two problems greatly appreciated. many thanks |
KenESmith (6287) | ||
| 1413766 | 2016-01-02 22:19:00 | Disable system restore. Use adwcleaner (toolslib.net) on it (run it click scan wait for it to finish) click on clean, then reboot. Run it again click on uninstall And trojan remover (www.simplysup.com) download it update it then click on scan. Whatever it picks up, tell it to remove it then reboot Once both have done whatever, turn system restore back on Then see how it goes Close browser/s before you do the above |
Speedy Gonzales (78) | ||
| 1413767 | 2016-01-02 23:56:00 | ASK PARTNER NETWORK is pretty much the "newer" version of ask toolbar - a pos! forums.malwarebytes.org and ORBTR is a similar (pos) search toolbar hijackerremoval.blogspot.co.nz Malwarebytes does the job on both I think www.malwarebytes.org |
bevy121 (117) | ||
| 1413768 | 2016-01-03 02:15:00 | Thank you Speedy, job done and it seems to have sorted the problem. I let my grandchildren play on my computer and I suspect they are part of the problem. I don't know how good the Clam sentinel anti-virus is, but since this is a mac pretending to be a PC. I am not too sure about tinkering with it. Ken |
KenESmith (6287) | ||
| 1413769 | 2016-01-03 02:18:00 | No probs. I've heard of it havent used that program tho. May have been a drive by download. From some site somewhere. Or a program someone accidentally installed | Speedy Gonzales (78) | ||
| 1413770 | 2016-01-03 09:01:00 | Thank you bevy, i downloaded malwarebytes, and it seems to have done the job OK. One think concerns me - that is compatibility with the Clam Sentinel I have on this mac virtual PC - as to whether they may clash. This mac with Windows 7 pro 64 bit works well, but when loading something as basic as anti virus, I have my doubts the Clam Sentinel is for Mac and there is an extension to adapt it to windows. Regards, Ken |
KenESmith (6287) | ||
| 1 | |||||