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| Thread ID: 78649 | 2007-04-23 15:23:00 | ATTN: Ihug users | apsattv (7406) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 543611 | 2007-04-25 12:46:00 | They acknowledged there was an issue and offered to resolve it to a more than satisfactory state, what more do you want? Seriously, Vodafone just paid a big bundle for Ihug, why would they try something stupid like that with their customers for the sake of a little bit of bandwidth saved?? |
Chilling_Silence (9) | ||
| 543612 | 2007-04-25 13:44:00 | And I say mine is still working correctly. I had 2.8GB left to go to my 20GB for the month. In 40 minutes I downloaded 2.1GB and uploaded not sure how much. My usage jumped from 86% to 95% which is exactly what it should have been. Nice high 898KB/sec download rate as well. | Big John (551) | ||
| 543613 | 2007-04-25 16:47:00 | Someone just posted in Ihugs newsgroup that they downloaded 1 gig and the usage meter has logged it as 8! Gee hope they don't use the old 10 gig plan! |
apsattv (7406) | ||
| 543614 | 2007-04-25 20:53:00 | Then they should ring the helpdesk & have it resolved. Ihug seem more than happy about fixing the issue, and good on them :) | Chilling_Silence (9) | ||
| 543615 | 2007-04-26 08:15:00 | Check your bandwidth usage. It seem all torrent traffic is being counted twice! :eek: :mad: :mad: :mad: You are taking uploads into account, right? |
Agent_24 (57) | ||
| 543616 | 2007-04-26 10:33:00 | Of course.. Can you read? Ihug have admitted they have a fault with usage meter. They have said they are going to reset all users data usage from APril 10th. Very clever of them. I bet they do it on the 30th.... |
apsattv (7406) | ||
| 543617 | 2007-04-26 12:28:00 | Oops my bad... | Agent_24 (57) | ||
| 543618 | 2007-04-29 08:22:00 | Well an update on this one person got a response that they will Reset everyones usage. This of course hasn't happened yet and you can bet they will leave it to the last day of the month meaning Ihug have defrauded many customers out of using their full allotment of bandwidth. I've totally restricted my internet usage over the last few days as my account is in the 9 gig range. I don't fancy surfing at 64k for a few days I would estimate i've only actually used 5 gigs so far this month. |
apsattv (7406) | ||
| 543619 | 2007-04-29 09:51:00 | That's why I got Go Large, was sick of my totally useless 1GB cap - I can waste that in an hour or so and it's supposed to last a month?? Biggest joke that is. And 64k for the remaining month, less 1hr is not fun at all. |
Agent_24 (57) | ||
| 543620 | 2007-04-29 11:51:00 | Ah, but my "month" finishes on the 19th... | Chilling_Silence (9) | ||
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