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| Thread ID: 141610 | 2016-01-20 04:51:00 | MX record does not exist for my domain name | Renmoo (66) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 1414757 | 2016-01-20 04:51:00 | Dear all, I have configured a domain name template to be actioned onto one of my domain names five days ago, yet when I use http://mxtoolbox.com/ to look up for MX records, they do not exist. Does anyone know where I might have gone wrong? Thank you. 6920 6919 Cheers :) [Edit] Instructions on configuring the MX records were followed from this web page: www.zoho.com |
Renmoo (66) | ||
| 1414758 | 2016-01-20 05:01:00 | Have you actually applied that template to the domain? And is your domain hosted with Dreamhost? |
CYaBro (73) | ||
| 1414759 | 2016-01-20 05:52:00 | Have you actually applied that template to the domain? And is your domain hosted with Dreamhost? Yes I have applied that template to the domain name. Domain name is hosted with Domains4less, but the content is with Dreamhost. The website is accessible at the moment by typing in its address. |
Renmoo (66) | ||
| 1414760 | 2016-01-20 06:16:00 | Yes I have applied that template to the domain name. Domain name is hosted with Domains4less, but the content is with Dreamhost. The website is accessible at the moment by typing in its address. OK so that's your problem. The name servers look like they are pointing to Dreamhost so that template in the domains4less control panel is being ignored. You need to make the MX record changes in your Dreamhost account, that would be the easiest option. The other option is set the domain name servers to the default ones, which will point them to the correct ones for domains4less, and make sure your template includes the address required for your website. |
CYaBro (73) | ||
| 1414761 | 2016-01-20 08:07:00 | OK so that's your problem. The name servers look like they are pointing to Dreamhost so that template in the domains4less control panel is being ignored. You need to make the MX record changes in your Dreamhost account, that would be the easiest option. Due to the circumstances, I can't actually change the MX records on my Dreamhost account. The other option is set the domain name servers to the default ones, which will point them to the correct ones for domains4less, and make sure your template includes the address required for your website. So looks like I will go with this option. Embarrassingly, I do not know how to go about doing that :o Thank you for the replies posted so far, CYaBro |
Renmoo (66) | ||
| 1414762 | 2016-01-20 09:27:00 | If you want to pm me the domain name I can take a look at the current settings. | CYaBro (73) | ||
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