Forum Home
Press F1
 
Thread ID: 79496 2007-05-21 23:55:00 Brother MFC-240 Reset to Factory Default? Geek4414 (12000) Press F1
Post ID Timestamp Content User
551888 2007-05-21 23:55:00 Does anyone know how to reset a Brother MFC-240 back to factory default settings?

A friend has accidentally set it to Australia instead of NZ when he first set it up and he can't set up faxability properly .

There is no obvious options in the menus to reset the printer and I can't find any reference in the user manual either . We've tried emailing Brother Helpdesk but have not heard back .

The retailer knew nothing and the local Brother service agent didn't want to know as it wasn't a fault and that they will only deal with us if we were referred by Brother Help Desk, which means we have to call their 0900 number . Personally, I think that is a rip .
Geek4414 (12000)
551889 2007-05-22 01:37:00 Have you Googled for this model?? PJ Poppa John (284)
551890 2007-05-22 04:00:00 Heres a link that i found that takes you to the brother website and you can choose what you what to download.

welcome.solutions.brother.com

cheers
ronyville (10611)
551891 2007-05-22 04:27:00 Can't you just uninstall it and install it again, choosing a different location? Graham L (2)
551892 2007-05-22 04:52:00 Somehow I dont think its a setting in whatever is installed .

As these printers (if its like the MFC-215C) u can also set the settings on the fax itself (the settings are separate from what gets installed) .

And according the manual here (not your printer), it doesnt say anything bout Faxability in Oz, only NZ .

And all u do on this one (might be the same as the one there) .

You press Menu/Set 2,0,3
Press up/down arrows set faxibility to on
Press menu/Set
Press up/down arrows to turn call waiting on or off .
Press Menu/Set
Press Exit/Stop
Speedy Gonzales (78)
551893 2007-05-22 11:26:00 Thank you everyone for your responses . My friend is using the MFC-240C as a standalone fax machine, he hasn't got a computer yet! (Yes, people like him still exists :waughh: )

I have already been through all the menu options . The Faxability option is not available when the fax is set up for Australia, only the "Distinctive ring" option is available .

Anyway, I finally got a response from Brother, but won't be able to try it out till I get to my friend's place this weekend . This may be of interests to others as well . . .

Pull the power to the machine and hold down "Menu/set" then power the machine back on while holding the button . Wait until it says "Maintenance" type 74 and there will be a 4 digit code . Type 0056 and press "Start" then type 99 and the machine will ask you to choose the country again . Carefully follow the options and confirm your choice .


While we are on this subject, I have recently came across a faxability issue with a HP multifunction, can't remember the model number off hand .

After a few sessions with HP's help desk in India, I managed to talk to a very helpful lady who immediately knew what the answer was! She emailed me a long list of cryptic steps to press on the printer, which effectively re-program the fax to recognise the NZ faxability ring tone .

I don't understand why HP would sell a multi-function printer in NZ without the faxability function out of the box though, so weird :confused: !
Geek4414 (12000)
551894 2007-05-22 19:47:00 Would you be prepared to share those steps with us on this thread? For future reference; it may help someone searching this forum. Myth (110)
1