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Thread ID: 79480	2007-05-21 10:58:00	xp not loading icons and task bar	SamH (9659)	Press F1

Post ID	Timestamp	Content	User
551753	2007-05-21 10:58:00	Hi I am running Win xp home, and after booting up it will come up with the desktop wall paper but no icons or task bar. I can still cntrl alt del and get the task manager to access programs via that. Normally after a few reboots it comes right but as it hapens more often than not its starting to get annoying. Have tried searching for an answer on the net but cant find one to fix it, one possible is that spyware or a virus has altered the registry but had a look under HKEY_LOCAL_MACHINE\SOFTWARE\Micro* soft\Windows NT\CurrentVersion\Winlogon and all seems normal from what i was told to check Shell REG_SZ Explorer.exe Userinit REG_SZ C:\WINDOWS\system32\userinit.exe, Could there be anything else in the registry that maybe has been changed? Is there anyfiles on the computer that may be corrupt? Have run my anti spyware and antivirus and im getting nothing dodgy, all are up to date. The other possible reason is I am only running SP1 and a recent auto update may be conflicting that is maybe designed to run with SP2. This is the only thing I can think of lately that may of caused it. Reason for not updating to SP2 i am on dial up and dont know anyone with it on cd. If it is a know problem anyone know which updat it is so I could remove it for time being? Any other suggestions?	SamH (9659)
551754	2007-05-21 11:02:00	Get hijackthis in my sig and post a log. Or get trojan remover and do a scan. I doubt an update would install if it says its for SP2, and you've only got SP1. You can request the SP2 CD from MS.. If u want it...altho I would make sure u havent got anything nasty installed first. If u decide to install it.	Speedy Gonzales (78)
551755	2007-05-21 11:31:00	log from hijackthis, this was with a bootup when the icons loaded. Logfile of Trend Micro HijackThis v2.0.0 (BETA) Scan saved at 10:28:34 p.m., on 21/05/2007 Platform: Windows XP SP1 (WinNT 5.01.2600) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\WINDOWS\Explorer.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe C:\Program Files\Norton AntiVirus\navapsvc.exe C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\khooker.exe C:\WINDOWS\System32\WgaTray.exe C:\WINDOWS\System32\RunDll32.exe C:\WINDOWS\System32\taskswitch.exe C:\WINDOWS\System32\fast.exe C:\WINDOWS\System32\Fast.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\WINDOWS\System32\ctfmon.exe C:\Program Files\OLYMPUS\OLYMPUS Master\Monitor.exe C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE C:\Program Files\Messenger\msmsgs.exe C:\Program Files\iTunes\iTunes.exe C:\Program Files\Apple Software Update\SoftwareUpdate.exe C:\WINDOWS\System32\wuauclt.exe C:\WINDOWS\System32\wuauclt.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Downlaods\Programs\HiJackThis_v2.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://nz.yahoo.com/ R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton AntiVirus\NavShExt.dll O4 - HKLM\..\Run: [SiS KHooker] C:\WINDOWS\System32\khooker.exe O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd O4 - HKLM\..\Run: [OEBackup] C:\Documents and Settings\Harlen\Desktop\Backup\Program Files\Genie-Soft\Outlook Express Backup\OEBackup.exe -reminder O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\System32\taskswitch.exe O4 - HKLM\..\Run: [FastUser] C:\WINDOWS\System32\fast.exe O4 - HKLM\..\Run: [CloneCDElbyCDFL] "C:\Program Files\Elaborate Bytes\CloneCD\ElbyCheck.exe" /L ElbyCDFL O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [OM_Monitor] C:\Program Files\OLYMPUS\OLYMPUS Master\FirstStart.exe O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [SSC_UserPrompt] "C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe" O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe O4 - HKCU\..\Run: [OM_Monitor] C:\Program Files\OLYMPUS\OLYMPUS Master\Monitor.exe O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM') O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user') O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user') O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ? O9 - Extra button: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O17 - HKLM\System\CCS\Services\Tcpip\..\{17A3B083-78E9-4205-B8A3-BA59F8A7A6BF}: NameServer = 60.234.1.1 60.234.2.2 O17 - HKLM\System\CS1\Services\Tcpip\..\{17A3B083-78E9-4205-B8A3-BA59F8A7A6BF}: NameServer = 60.234.1.1 60.234.2.2 O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe -- End of file - 7630 bytes	SamH (9659)
551756	2007-05-21 11:51:00	Right click desktop/arrange icons by, see if "show desktop icons" is ticked.	zqwerty (97)
551757	2007-05-21 12:15:00	Try taskbar repair www.kellys-korner-xp.com	apsattv (7406)
551758	2007-05-21 15:29:00	Looks like virus work.	MrTwister (12225)
551759	2007-05-21 21:30:00	Log looks ok to me but u can run HJT again tick these entries and tick fix checked. Close browsers. O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd O4 - HKLM\..\Run: [OEBackup] C:\Documents and Settings\Harlen\Desktop\Backup\Program Files\Genie-Soft\Outlook Express Backup\OEBackup.exe -reminder O4 - HKLM\..\Run: [FastUser] C:\WINDOWS\System32\fast.exe O4 - HKLM..Run: [NeroCheck] C:WINDOWSSystem32\NeroCheck.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM') O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?	Speedy Gonzales (78)
551760	2007-05-23 09:13:00	Cheers for all the help, after a few hours of googleing I managed to find a post on a forum of the same problem. This refered me to a fix available at www.kellys-korner-xp.com If anybodyelse has this problem the fix is on line 195 on the righthand side called Restore Desktop Icons and Taskbar	SamH (9659)
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