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| Thread ID: 79542 | 2007-05-23 03:26:00 | Publisher Incomplete opening | effie c (6856) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 552362 | 2007-05-23 03:26:00 | Hi, Last night I was working with Smithie 38 as per his questions on F1 re publishing a news letter . We worked online, using Skype, so had direct voice to do the job at our respective computers . When I came to open, sic . , a Publisher, e mail icon, it would go just so far and stop with a very narrow half opened window and "cannot complete the operation" in that small window . I assumed, after several tries that I had a corrupt installation, so first tried the CD and "repair"- no success . I then deleted the whole program and re installed it completely from scratch ( I now have 44 updates to install , I see . :lol: End result, exactly the same statement"cannot complete, etc", but a bigger "half opened " page was showing-though still not fully opened " Can anybody suggest what has gone wrong please? I have used this program on many occaisions, and it was only while trying to help Smithie38 that this showed up ( not Smithies fault !! :lol: ) :help: effie c |
effie c (6856) | ||
| 552363 | 2007-05-23 03:42:00 | It could be the two versions of Publisher having "sharing" issues with each other. Although sharing docs between servers and layout apps is the norm it is usually done inhouse on a central server setup with either Quark or InDesign and "most" of the time you don't get any problems although I can't speak for MS Publisher since I don't think any design houses exist that actually use it. Best suggestion would be to re create the file. |
winmacguy (3367) | ||
| 552364 | 2007-05-23 03:52:00 | Hi,winmacguy, I agree- hence my uninstall etc--if that corruption is still in place how do I root it out-- I might add, I did the re install on my D drive (partitioned h/d) not as it was previosly on C drive- hence, in my thinking a "virgin" install effie c |
effie c (6856) | ||
| 552365 | 2007-05-23 04:01:00 | If u uninstalled all of Office, delete the folders in program files, (and documents and settings etc), then use ccleaner to remove everything else . Click on issues and delete everything that comes up . Then reinstall Office again . |
Speedy Gonzales (78) | ||
| 552366 | 2007-05-23 04:07:00 | I meant a corruption in the actual document file rather than in Publisher itself. For queries relating to the application Publisher you would need to contact MS support directly, although from my experience in printing, it is more likely to be a corrupted file in your publisher document, in which case you possibly need to either work through the individual elements of the file to find the corrupted image or start a new document and save as. very rarely would I ever look at doing a complete re install of an application due to a file corruption as it tends to disrupt your current work flow too much and it wouldn't normally be considered to be a source of the fault. Most common corruptions are caused by font irregularties (bad font management) or corrupted images within files. This tends to be the bane of most Mac operators work as opposed to actual BSODs which Mac users don't suffer from. I'm not sure of how well MS handles it's fonts between to "non related" machines when dealing with Publisher. |
winmacguy (3367) | ||
| 552367 | 2007-05-23 08:19:00 | Hi winmacguy et al, Well I deleted everything pertaining to Publisher and in fact Office - in which Publisher resides- Re installed Office from scratch, updated all-- result- failure:waughh: For the life of me I cannot see why things have not been corrected by all the above work- has anybody got any other suggestions?:illogical effie c |
effie c (6856) | ||
| 552368 | 2007-05-23 08:24:00 | Have you tried generating a new doc as opposed to trying to open the corrupted one? I don't think the problem is with Publisher itself(it would be unusual if it was) rather the document created within Publisher. |
winmacguy (3367) | ||
| 552369 | 2007-05-23 08:30:00 | If this document has come in as an email attachment, anything could have happened to it . A computer "document" is just data to a programme . It doesn't have any existence like a real paper document until the programme has processed it . This is why reloading the programme is unlikely to help . If its input data is corriupted in some way, it can't cope . Garbage in; garbage out . ;) |
Graham L (2) | ||
| 552370 | 2007-05-23 08:33:00 | Hi winmacguy et al, Well I deleted everything pertaining to Publisher and in fact Office - in which Publisher resides- Re installed Office from scratch, updated all-- result- failure:waughh: For the life of me I cannot see why things have not been corrected by all the above work- has anybody got any other suggestions?:illogical effie c Hi Effie, Has Smithie38 the resultant publisher file? Or have you the resultant file still saved? If so then attach the file and send it to me and I will have a look at the publisher document. |
Sweep (90) | ||
| 552371 | 2007-05-23 09:27:00 | Hi,all, No I cannot open a new document in publisher - it goes to nearly finished but says "cannot complete" effie c |
effie c (6856) | ||
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