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Thread ID: 80460 2007-06-24 04:03:00 Expert help please. Urgent JJJJJ (528) Press F1
Post ID Timestamp Content User
562324 2007-06-24 04:03:00 My dvd drive has disappeared. It is not showing in MY computer. The tray opens and shuts but nothing is read.
After rebooting I get a message saying it needs JMicronJMB 36X controller.

I found jmicron and downloaded it, but it appears to be a Raid file. I am not useing raid. And what am I supposed to do with it anyway. Clicking on the download produces a folder called Raid.

Of course I can not even re-install windows without the drive.

What do I do now? I have checked the dvd drive and it appears to be still plugged in.
JJJJJ (528)
562325 2007-06-24 04:15:00 Have you checked in Device Manager to see what's going on there.
Look for the drive or something that may have a yellow exclamation mark on it.

What mainboard have you got?
CYaBro (73)
562326 2007-06-24 04:29:00 It looks like it has something to do with PCI-E to SATA II Host controller.

Depending on which JMB36x it is.

As it looks like it goes from JMB360-68.
Speedy Gonzales (78)
562327 2007-06-24 06:05:00 I've heard about CD/DVD drives vanishing from "My Computer" after Windows updates. You can find a registry tweake that may help if that is the reason here (www.theeldergeek.com). Be careful in the registry with what you are deleting. It would pay to back it up first. Jen (38)
562328 2007-06-24 09:00:00 Had the same thing a couple of months ago, tried all the registry tweaks I could find on google etc & nothing worked. I swapped to another drive & operating system, everything was normal, all optical & flash drives worked. Swapped back, backed up all the files I wanted via network, wiped the drive & did a clean install of XP, fully updated & all is well. I don't remember what caused the problem, all I know is the drive wasn't there when I needed it. Check your bios before doing anything drastic to make sure the system can see if it's there, it may be a dead drive Phil B (648)
562329 2007-06-24 18:23:00 Thanks all.
Working again. I clicked on the .exe file in the Jmicron file I had downloaded and things were back to normal instantly.
JJJJJ (528)
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