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| Thread ID: 80550 | 2007-06-27 07:18:00 | HP photosmart 7760 printer no RED - new cartridge | frossy13 (4462) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 563391 | 2007-06-27 07:18:00 | :confused: HP photosmart 7760 printer no RED - new cartridge This is the second cartridge so thought it must be the printer problem. Using Office Solutions cartridge 57. Seems to be a red and yellow a problem I’ve done the maintanance protective cover seal off the cartridge? printhead clean etc etc Any thoughts please. |
frossy13 (4462) | ||
| 563392 | 2007-06-27 08:02:00 | Hmm If its This (www.officemax.com) Or this (www.dse.co.nz) It doesnt say anything about the 7760. |
Speedy Gonzales (78) | ||
| 563393 | 2007-06-27 11:21:00 | Sorry don't understand. It was Office Solutions cartridge 'alternative cartridge for HP57" If it was a duff cartridge would be pretty unlucky to happen twice?? | frossy13 (4462) | ||
| 563394 | 2007-06-27 12:07:00 | Is this a new printer that you have recently acquired? See if anything is jammed on the ink cartridge female port on the printer. Cheers :) |
Renmoo (66) | ||
| 563395 | 2007-06-27 13:37:00 | As you are aware you are using a refilled cartridge. Normally you are unlucky to get one bad one, to get two is very unlucky. The 57 is a TRI colour tank, and can be problematic when getting refilled. I would recommend, rather than going back and forth again is to buy (or borrow) an Original and try again. If still a problem then its your machine (keep originals in the machine when sending back for servicing-they don't like refills and jump at the chance to blame the refill-which logically can not cause a problem 99% of the time). Alternatively you may have a slight cross contamination which may be corrected after printing 3-6 test pages (unfortunately using up your ink). I hope this helps. | hazzad (12450) | ||
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