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Thread ID: 80726 2007-07-03 08:36:00 Anyone else having slow email with xtra?? Agent_24 (57) Press F1
Post ID Timestamp Content User
565363 2007-07-05 06:11:00 Their status page never displays anything

YOu have got to wonder why they don't update it, becuase it would save them a lot fo work in terms of the number of phone calls they get from people wondering what is going on. Maybe they don't know how to update their website, as their website is looking very tired and old.
rogerp (6864)
565364 2007-07-05 07:20:00 one of the things that xtra don't tell you is that all that spam is collected in your account environment. Go to xtramail and have a look in your mailbox - it probably has about 50 megs of crap in the junkmail folder including stuff like your Flybuys mail that you might actually want. I don't know if this actually slows it all down but I'd bet it doesn't help any! andy (473)
565365 2007-07-05 08:42:00 So I'm not the only one? Thought I had gremlins in the system. I went into my webmail and deleted all the unimportant stuff. chocolate2006 (11426)
565366 2007-07-05 22:26:00 I have no spam in my folder whatsoever, only the 26 emails currently in my inbox, and yet OE is still getting total **** speeds. This is actually starting to really piss me off Agent_24 (57)
565367 2007-07-06 22:17:00 Xtra's email problems seemed solved yesterday (Friday) , managed to get email of all sizes downloading OK. Someones broken it again overnight!
This morning its as bad as before. 2x emails totalling 937kb...more than 3 minutes later and outlook got up to 778kb and timed out.
PeteS (12500)
565368 2007-07-09 00:31:00 OK if you have AVG email scanning operating, disable the email scanner and try downloading again, if this fixes the problem then uninstall AVG and re-install then retest.

it appears that AVG email scanning gets corrupt occaisionally and causes this problem
Scania (12501)
565369 2007-07-09 02:16:00 got norton 2005, and it's definitely xtra's fault, it's starting to work better now but still not as fast as usual, but a damn lot better Agent_24 (57)
565370 2007-07-12 01:39:00 thought it was OK, died again, and choking badly on a 3MB email of a friends holiday photos.. this is so useless! Agent_24 (57)
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