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| Thread ID: 141840 | 2016-03-09 09:18:00 | I can't explain this network problem | bk T (215) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 1417188 | 2016-03-09 09:18:00 | I have a Desktop PC with a Wiifi Linksys AE3000 adapter which connects to my HG659B Fibre Router via 5GHz. It has been working great (> 6 months now) until yesterday when an Electrician came to do some electrical wiring work. Naturally, he has to turn OFF the Mains for the final connection. Now, the fun part begins: the AE3000 wifi adapter fails to detect the 5 GHz wireless network but all my other phones (2) and a tablet all detected and connected to the 5GHz without any issue. At this stage, I think the HG659B is working OK. The AE3000 can only connect to the 2.4 GHz now. So I suspected the adapter has developed a problem; I then plugged it to another 2 Desktop PCs just to confirm - yup, it fails to detect the 5GHz network. Just to test the AE3000 adapter, I took out my old Linksys Router with dual-band capability and this AE3000 adapter detects connects to the 5GHz network (from Linksys Router) straight away! So, I can also confirm that the AE3000 adapter is working OK. But, it fails to detect the 5 GHz network from the HG659B Router which it connected to it happily until yesterday. How do you explain the above? Which device is NOT working correctly, the AE3000 or the HG659B router? :confused: :confused: :badpc: :badpc: |
bk T (215) | ||
| 1417189 | 2016-03-09 10:28:00 | What electrical wiring work did he do? Whats the proximity of the router to device? First i would try the router closer to the device, maybe his work has created interference. If it connects, you may need the sparky back to see if theres a solution. Cheers, KK |
Kame (312) | ||
| 1417190 | 2016-03-09 16:19:00 | Is it the Vodafone router? are you on the latest firmware or the older one? | apsattv (7406) | ||
| 1417191 | 2016-03-09 22:16:00 | New elect cable to the heat pump . The Adapter is two rooms away from the Router - it was working perfectly, very good signal strength . I've tried to plug in the adapter to two other PCs which just 3 meters away from the Router with same results . I have also turned OFF the heat pump power from the Main switch board MCB -- but doesn't help -- > not the elect wiring issue --> just coincidental? As my other devices, phones, tablet have no issues in connecting to the 5GHz . It's Telecom Spark Huawei HG659B router, just downloaded the new firmware, will upgrade it later today . From the diagnosis I have done, it could be: 1 . the Router, 2 . the Adapter . or, 3 . Both the router and the adapter . :confused: |
bk T (215) | ||
| 1417192 | 2016-03-10 00:56:00 | The drivers may have stuffed up somehow.. Try reinstalling them. Sounds similar to the prob I had. But my prob was (the driver from the site and the driver Windows 10 installed), didnt support 5 GHZ. I had to install a 3rd party driver to get 2.4 and 5 GHZ |
Speedy Gonzales (78) | ||
| 1417193 | 2016-03-10 01:39:00 | I reinstalled the driver - when I tried on other PCs, the driver was freshly installed (it's the same driver, no newer one available). I don't think it's the driver issue; it was working perfectly fine before, and it detects the 5GHz from another Router. It doesn't sound like the Router issue, too, as my other devices, 2 phones and a tablet are all OK with 5GHz. I just upgraded the firmware of HG659B to the latest, no joy. :badpc: |
bk T (215) | ||
| 1417194 | 2016-03-10 04:31:00 | You will need to isolate it. So only the computer with that adapter and that router, everything else, disconnected from it. Reset router to factory defaults, reconfigure it. Fully remove driver, theres many ways to do this but you need to have any trace of that driver gone for that adapter and then to reinstall it. Test just those 2 devices, if it works, one by one start connecting a device and test the computer is still fine. It could be a device crippling it, it could be sorted. If its not working between the 2, then I do suggest get them closer to eliminate that it could possibly be interference, even from neighbours. Because your computer had to switch off, computer could have had an update waiting till a reboot, so not sure if that has also happened, but can't rule out software/driver issue either. You may have Auto settings used in the router that are now conflicting because it could not find a suitable channel, may need to manually test this. Cheers, KK |
Kame (312) | ||
| 1417195 | 2016-03-12 23:54:00 | Sounds like you need to select another channel on the 5GHz band on the HG659b. I noted at the time on my HG659b there were a different range of channels compared to the Netgear DGND4000 I had been using previously I would check what range of channels are available on both the AP and Huawei and select one I am currently using channel 40 |
Jedsdad (17435) | ||
| 1417196 | 2016-03-13 04:06:00 | I have changed to another channel - doesn't help. Phoned to Spark and they happily replaced another Router (same model) and I have received it yesterday. Hooked it up but sadly, produces same results. I do not think that it's electrical issue as I have switched the MCB for the heat pump to OFF which doesn't help. I am running out of ideas :confused: :confused: |
bk T (215) | ||
| 1417197 | 2016-03-13 04:21:00 | Could be the AE3000 wifi adapter, reading the posts everything else has been changed. Regardless of whether it picks up on another Router, I'd try another adapter. Had a similar thing happen three times last week ( different customers) -- Routers working fine with some devices others not ( including my own laptops), as a test changed out the routers to my loan / Test ones, and everything suddenly working and has been for 4-5 days now. Changing the settings made no difference at all. |
wainuitech (129) | ||
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