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Thread ID: 141788	2016-02-26 23:13:00	Got a bit of adware somehow	callan123 (17459)	Press F1

Post ID	Timestamp	Content	User
1416558	2016-02-26 23:13:00	Hello, first time posting here. Just wondering if you guys can help me. I recently have noticed on my computer when I'm browsing using Chrome and Firefox that I will tend to get redirected to some ad sites. I have tried Malwarebytes but that program is not giving me the results I would like, so I downloaded Hijackthis, and was wondering if you guys were able to have a look at my log and help me out. Logfile of Trend Micro HijackThis v2.0.5 Scan saved at 12:10:04 PM, on 27-Feb-16 Platform: Unknown Windows (WinNT 6.02.1008) MSIE: Internet Explorer v11.0 (11.00.10586.0020) FIREFOX: 44.0.2 (x86 en-US) Boot mode: Normal Running processes: C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe C:\Program Files (x86)\TeamViewer\TeamViewer.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Steam\Steam.exe C:\Program Files (x86)\puush\puush.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Users\Callan\AppData\Local\Microsoft\OneDrive\O neDrive.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe C:\Program Files (x86)\Steam\bin\steamwebhelper.exe C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe C:\Users\Callan\jagexcache\jagexlauncher\bin\Jagex Launcher.exe C:\Users\Callan\AppData\Local\Discord\app-0.0.284\Discord.exe C:\Users\Callan\AppData\Local\Discord\app-0.0.284\Discord.exe C:\Users\Callan\AppData\Local\Discord\app-0.0.284\Discord.exe C:\Program Files (x86)\Mozilla Firefox\firefox.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files\WindowsApps\Microsoft.Messaging_2.13.20000.0 _x86__8wekyb3d8bbwe\SkypeHost.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe E:\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = go.microsoft.com R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = go.microsoft.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = go.microsoft.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = go.microsoft.com R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O1 - Hosts: 0.0.0.1 mssplus.mcafee.com O2 - BHO: Trend Micro Toolbar BHO - {43C6D902-A1C5-45c9-91F6-FD9E90337E18} - C:\Program Files\Trend Micro\Titanium\UIFramework\ToolbarIE.dll O2 - BHO: Trend Micro Network Filter Plugin - {959A5673-7971-48e6-AF54-58F745AC4ABC} - C:\Program Files\Trend Micro\AMSP\module\20013\3.8.1222\2.0.1084\TmopIEPl g32.dll O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll O2 - BHO: Trend Micro IE Protection - {BBACBAFD-FA5E-4079-8B33-00EB9F13D4AC} - C:\Program Files\Trend Micro\AMSP\module\20002\9.1.1035\9.1.1035\TmBpIe32 .dll O3 - Toolbar: Trend Micro Security Toolbar - {CCAC5586-44D7-4c43-B64A-F042461A97D2} - C:\Program Files\Trend Micro\Titanium\UIFramework\ToolbarIE.dll O4 - HKLM\..\Run: [USB3MON] "C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe" O4 - HKLM\..\Run: [LifeCam] "C:\Program Files (x86)\Microsoft LifeCam\LifeExp.exe" O4 - HKCU\..\Run: [Steam] "C:\Program Files (x86)\Steam\steam.exe" -silent O4 - HKCU\..\Run: [puush] C:\Program Files (x86)\puush\puush.exe O4 - HKCU\..\Run: [OneDrive] "C:\Users\Callan\AppData\Local\Microsoft\OneDrive\O neDrive.exe" /background O4 - HKUS\S-1-5-21-2735863857-784212003-178262112-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\..\Run: [Steam] "C:\Program Files (x86)\Steam\steam.exe" -silent (User '?') O4 - HKUS\S-1-5-21-2735863857-784212003-178262112-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\..\Run: [puush] C:\Program Files (x86)\puush\puush.exe (User '?') O4 - HKUS\S-1-5-21-2735863857-784212003-178262112-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\..\Run: [OneDrive] "C:\Users\Callan\AppData\Local\Microsoft\OneDrive\O neDrive.exe" /background (User '?') O4 - Global Startup: McAfee Security Scan Plus.lnk = C:\Program Files\McAfee Security Scan\3.11.292\SSScheduler.exe O9 - Extra button: Skype Click to Call settings - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics O15 - Trusted Zone: http://*.hola.org O18 - Protocol: skypec2c - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll O18 - Protocol: tbauth - {14654CA6-5711-491D-B89A-58E571679951} - C:\Windows\SysWOW64\tbauth.dll O18 - Protocol: tmbp - {1A77E7DC-C9A0-4110-8A37-2F36BAE71ECF} - C:\Program Files\Trend Micro\AMSP\module\20002\9.1.1035\9.1.1035\TmBpIe32 .dll O18 - Protocol: tmop - {69FD7CE3-4604-4FE6-967C-49B9735CEE70} - C:\Program Files\Trend Micro\AMSP\module\20013\3.8.1222\2.0.1084\TmopIEPl g32.dll O18 - Protocol: tmtb - {04EAF3FB-4BAC-4B5A-A37D-A1CF210A5A42} - C:\Program Files\Trend Micro\Titanium\UIFramework\ToolbarIE.dll O18 - Protocol: tmtbim - {0B37915C-8B98-4B9E-80D4-464D2C830D10} - C:\Program Files\Trend Micro\Titanium\UIFramework\ProToolbarIMRatingActiv eX.dll O18 - Protocol: windows.tbauth - {14654CA6-5711-491D-B89A-58E571679951} - C:\Windows\SysWOW64\tbauth.dll O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\WINDOWS\System32\alg.exe (file missing) O23 - Service: Trend Micro Solution Platform (Amsp) - Trend Micro Inc. - C:\Program Files\Trend Micro\AMSP\coreServiceShell.exe O23 - Service: Apple Mobile Device Service - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe O23 - Service: ASGT - Unknown owner - C:\Windows\SysWOW64\ASGT.exe O23 - Service: ASRock IO Monitor Service (ASRockIOMon) - Unknown owner - C:\Program Files (x86)\ASRock Utility\A-Tuning\Bin\IOMonitorSrv.exe O23 - Service: AsusSE - Unknown owner - C:\Program Files (x86)\ASUS\PCE-N15 WLAN Card Utilities\RtlService.exe (file missing) O23 - Service: BattlEye Service (BEService) - Unknown owner - C:\Program Files (x86)\Common Files\BattlEye\BEService.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: cFosSpeed System Service (cFosSpeedS) - cFos Software GmbH - C:\Program Files\ASRock\XFast LAN\spd.exe O23 - Service: Intel(R) Content Protection HECI Service (cphs) - Intel Corporation - C:\WINDOWS\SysWow64\IntelCpHeciSvc.exe O23 - Service: @%SystemRoot%\system32\DiagSvcs\DiagnosticsHub.Sta ndardCollector.ServiceRes.dll,-1000 (diagnosticshub.standardcollector.service) - Unknown owner - C:\WINDOWS\system32\DiagSvcs\DiagnosticsHub.Standa rdCollector.Service.exe (file missing) O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\WINDOWS\System32\lsass.exe (file missing) O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\WINDOWS\system32\fxssvc.exe (file missing) O23 - Service: NVIDIA GeForce Experience Service (GfExperienceService) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\GeForce Experience Service\GfExperienceService.exe O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe O23 - Service: Intel(R) Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe O23 - Service: Intel(R) Integrated Clock Controller Service - Intel(R) ICCS (ICCS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Integrated Clock Controller Service\ICCProxy.exe O23 - Service: @%SystemRoot%\system32\ieetwcollectorres.dll,-1000 (IEEtwCollectorService) - Unknown owner - C:\WINDOWS\system32\IEEtwCollector.exe (file missing) O23 - Service: Intel(R) HD Graphics Control Panel Service (igfxCUIService2.0.0.0) - Unknown owner - C:\WINDOWS\system32\igfxCUIService.exe (file missing) O23 - Service: Intel(R) Capability Licensing Service TCP IP Interface - Intel(R) Corporation - C:\Program Files\Intel\iCLS Client\SocketHeciServer.exe O23 - Service: Intel® ME Service (Intel(R) ME Service) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\FWService\IntelMeFWService.exe O23 - Service: Intel(R) PROSet Monitoring Service - Unknown owner - C:\Windows\system32\IProsetMonitor.exe (file missing) O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Intel(R) Update Manager (iumsvc) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Update Manager\bin\iumsvc.exe O23 - Service: Intel(R) Dynamic Application Loader Host Interface Service (jhi_service) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing) O23 - Service: Ad-Aware Service 11 (LavasoftAdAwareService11) - Unknown owner - C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.10.767.8917\AdAwareService.exe O23 - Service: Intel(R) Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe O23 - Service: Logitech Gaming Registry Service (LogiRegistryService) - Logitech Inc. - C:\Program Files\Logitech Gaming Software\Drivers\APOService\LogiRegistryService.ex e O23 - Service: MBAMScheduler - Malwarebytes - C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe O23 - Service: MBAMService - Malwarebytes - C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files\McAfee Security Scan\3.11.292\McCHSvc.exe O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\WINDOWS\System32\msdtc.exe (file missing) O23 - Service: @mqutil.dll,-6102 (MSMQ) - Unknown owner - C:\WINDOWS\system32\mqsvc.exe (file missing) O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing) O23 - Service: NVIDIA Network Service (NvNetworkService) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\NetService\NvNetworkService.exe O23 - Service: NVIDIA Streamer Service (NvStreamSvc) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NvStreamSrv\NvStreamService.exe O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\WINDOWS\system32\nvvsvc.exe (file missing) O23 - Service: Platinum Host Service - Trend Micro Inc. - C:\Program Files\Trend Micro\Titanium\plugin\Pt\PtSvcHost.exe O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\WINDOWS\system32\locator.exe (file missing) O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing) O23 - Service: @%SystemRoot%\system32\SensorDataService.exe,-101 (SensorDataService) - Unknown owner - C:\WINDOWS\System32\SensorDataService.exe (file missing) O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\WINDOWS\System32\snmptrap.exe (file missing) O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\WINDOWS\System32\spoolsv.exe (file missing) O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\WINDOWS\system32\sppsvc.exe (file missing) O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe O23 - Service: Application Publishing Service APS (SVCM) - Unknown owner - C:\Program Files (x86)\kloudian\svcmain.exe (file missing) O23 - Service: TeamViewer 10 (TeamViewer) - TeamViewer GmbH - C:\Program Files (x86)\TeamViewer\TeamViewer_Service.exe O23 - Service: @%SystemRoot%\system32\TieringEngineService.exe,-702 (TieringEngineService) - Unknown owner - C:\WINDOWS\system32\TieringEngineService.exe (file missing) O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\WINDOWS\system32\UI0Detect.exe (file missing) O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing) O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\WINDOWS\System32\vds.exe (file missing) O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\WINDOWS\system32\vssvc.exe (file missing) O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\WINDOWS\system32\wbengine.exe (file missing) O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-320 (WdNisSvc) - Unknown owner - C:\Program Files (x86)\Windows Defender\NisSrv.exe (file missing) O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-310 (WinDefend) - Unknown owner - C:\Program Files (x86)\Windows Defender\MsMpEng.exe (file missing) O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\WINDOWS\system32\wbem\WmiApSrv.exe (file missing) O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing) -- End of file - 14334 bytes Thanks for your help, if you think I've left any information out just ask and I'll let you know.	callan123 (17459)
1416559	2016-02-27 02:54:00	If your system hasnt crashed yet it will with this Mcafee. If Trendmicro is an AV program, you should only have 1 AV program I would get adwcleaner. (toolslib.net) Run it, once it finishes click on clean. Reboot. If it's gone run it again / uninstall	Speedy Gonzales (78)
1416560	2016-02-28 21:32:00	Uninstall ALL the AV & antimalware programs . If you have more than 1 running, when something is detected , one will try & block access while the other tries to clean/scan, so nothing gets cleaned up . Malwarebytes gets rid of most malware, try that , by itself, then uninstall & try the others . Also, reset internet properties to default (in control panel) Reset chrome & FF to defaults , (google how to do it) Look through that hijackthis log (so much in there) . Go through each item one by one, if you dont know what is is, look at removing it . Check your FF, IE & Chrome shortcuts, there should be nothing after the . exe in the shortcuts properties Check your DNS (ipconfig /all), your router may have been hacked or may have a bogus DNS in network(IP) properties . Sometimes , if your very lucky, :) the adware can be removed via add/remove programs . Check there & start uninstalling unwanted,uneeded crap .	1101 (13337)
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