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| Thread ID: 81081 | 2007-07-15 10:08:00 | My moody PC | geeman (5280) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 569246 | 2007-07-15 10:08:00 | Hi all, I am the new member just joined today. I am a computer iliiterate technically and need some help. My computer a Compaq presario seems to have developed some problem and restarts at its own will. I am unable to download any antivirus and have tried downloading AVG but won't install. It came with preinstalled XP so i don't have any cd's to reiistall. please guide/help. Thanks |
geeman (5280) | ||
| 569247 | 2007-07-15 10:19:00 | Welcome to PushF1. Random restarts can be caused by a number of things - perhaps the most likely being: 1. Overheating CPU - are you able to check the operating temperature? 2. Faulty power supply unit. 3. Faulty RAM. Do you have two sticks of RAM? If so you can try one at a time to see if one of the sticks are faulty. If you remove a stick, make sure that you follow anti-static procedures or you might add more problems. If in doubt, get somebody to help you. |
johnd (85) | ||
| 569248 | 2007-07-15 10:21:00 | Firstly - download HijackThis (www.trendsecure.com) and then do a system scan and paste the complete log that it generates back in this thread. :thumbs: |
bevy121 (117) | ||
| 569249 | 2007-07-15 12:14:00 | Right click on My Computer and click on Properties, click on the Advanced tab and click Settings under Startup and Recovery and uncheck the box that says Automatically Restart. You will need to download and run antivirus and spyware programs to give your pc a good clean. Make sure you update the programs first before running them. |
ronyville (10611) | ||
| 569250 | 2007-07-16 01:45:00 | Hi all...thanks for the replies... the messages I am getting that restrt the machine are as follows: lssass.exe - application error The instruction at "0x77f51ed3" referenced memory at "0x909006e3". The memory could not be "read". Click on ok to terminate the programme. and there is a dll eror which i find very hard to copy someting about backeweb but the above one is the main one that comes up anytime i start to download an antivirus. maybe this helps. this was the one that came up when I started dowloading the hijack this |
geeman (5280) | ||
| 569251 | 2007-07-16 01:55:00 | Sounds like u have sasser or something or a worm. Did u download hijackthis?? if u did put it in its own folder and run it. Post the log here. |
Speedy Gonzales (78) | ||
| 569252 | 2007-07-16 01:57:00 | maybe this helps. this was the one that came up when I started dowloading the hijack this If having problems downloading you would probably be best to download hijack this on another machine and then transfer it on cd or floppy if you have one. |
Joe Blogs (35) | ||
| 569253 | 2007-07-16 03:37:00 | Sounds like you definitely have the MSBlaster/Sasser worm, this was fixed years ago by Micro$oft, have you not downloaded Windows Updates? Do as speedy says too, sounds like youve got other nasty stuff also. You probably also have a recovery partition on your hard drive (to reinstall your operating system), usually you press f2 or f12 (look for it when you reboot) on or after the compaq logo screen (I think). |
feersumendjinn (64) | ||
| 569254 | 2007-07-16 09:57:00 | test message as unable to post the log | geeman (5280) | ||
| 569255 | 2007-07-16 10:12:00 | Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 8:38:27 PM, on 16/07/2007 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\System32\qwerty12.exe C:\WINDOWS\system\msnntlp.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\Explorer.EXE C:\windows\system\hpsysdrv.exe C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe C:\WINDOWS\System32\hphmon05.exe C:\HP\KBD\KBD.EXE C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe C:\Program Files\Picasa2\PicasaMediaDetector.exe C:\WINDOWS\System32\wbem\scrcons32.exe C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe C:\Program Files\Messenger\msmsgs.exe C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe |
geeman (5280) | ||
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