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Thread ID: 81423	2007-07-27 08:12:00	Dimension 2300 Drivers Issue	We Are Legion (12601)	Press F1

Post ID	Timestamp	Content	User
573241	2007-07-27 08:12:00	Okay. I'm new to posting on forums, so if I get this wrong, please don't shoot me. >.< My family has had a Dell Dimension 2300 running XP Professional for.. I guess maybe 3 years? 4 years? I don't know. Anyway, in all this time, Windows has never be reinstalled, so these days it was really reaching the end. I've done the whole full re install business of windows on my laptop several times before, so I finally sat down to do it on the desktop yesterday. BUT. I forgot to consider that the drivers installed on the Dell that don't come with Windows would be wiped, and didn't note what they were or whatever before. Bad me. Anyway. I got the drivers for video working fine, and the usb. But the drivers for the network on the Dell cd don't seem to be working at all, and I searched their website and it gave me the same files to try. So, I have the little yellow exclamation mark next to 'Network Controllers'. And it won't go away. The drivers listed on the site are: TrueMobile 1180 Wireless USB Adapter PRO/100 M Ethernet Adaptor But it doesn't appear to be either of them. I have seen on the net that it could be a Realtek, but then I don't know what driver I need to get. Can anyone help? I'm sorry if this is a really simple issue, but I can't seem to figure it out at all. :(	We Are Legion (12601)
573242	2007-07-27 08:49:00	This (support.dell.com) Is what you're after. Click on the +'s besides whatever device. In your case, both will be under Network. Is that where you downloaded the drivers from before?? The yellow mark wont go away until u install the drivers and reboot.	Speedy Gonzales (78)
573243	2007-07-27 08:51:00	I think this is what you are looking for. Navigate to this page support.dell.com and download the driver "Intel PRO/100 M Desktop Adapter" This should do the trick for you HH	Happy Harry (321)
573244	2007-07-27 09:22:00	Thanks to both of you, but that's the file I've already tried downloading and installing, and even with the reboot it doesn't take. I've tried running it from the install file in the actual folder, as well as trying to install it via the device manage, but it keeps telling me it doesn't contain information for the device I am trying to install. (Or something like that)	We Are Legion (12601)
573245	2007-07-27 09:29:00	If theyre exe files it should install the drivers required . BUT if the files you've downloaded, extract the files, to a folder if its got an inf file either of them . Thats what you point it to if you go to the device manager and select the device / properties / driver / update driver option So whats in the files you downloaded? Did the files you downloaded install the files in them, or extract the exe files to a folder? And whats in the folders? An exe file or inf file? Or both?	Speedy Gonzales (78)
573246	2007-07-27 09:37:00	Both. I tried running the exe file, and it says the driver for the adapter is installed, but nothing else. So I reboot and has nothing has changed. I also tried going via device manager, and that's when it gave me the weird message. I'll go and try again right now, though. >.<	We Are Legion (12601)
573247	2007-07-27 09:46:00	If the device manager no longer shows an exclamation mark for : TrueMobile 1180 Wireless USB Adapter or PRO/100 M Ethernet Adaptor Delete them then reboot. Is anything else in device showing an X or ? beside it?? And is anything actually connected (another computer), to either of these connections?? How do u know its not working? You have to connect whatever connection to something and configure it, before it'll actually work. Before the LED on it will come on or before it'll be able to receive/transmit wireless. Is SP1 or 2 installed as well?	Speedy Gonzales (78)
573248	2007-07-27 09:58:00	Neither of those options show up. I still continue to have Network Controller with an exclamation mark next to it. And the other device with an exclamation mark next to it is one called Multimedia Audio Controller. I can't get the driver for that to install either. Man I fail. Edit: Um, I have SP2 ready to install, but haven't done it yet. And I know it's not working because when I try to configure it, it still tells me that I need to have the correct hardware drivers installed before it can run. It now is identifying that I have this hardware, and it asks me to install the driver for it, but it still won't changed past that point.	We Are Legion (12601)
573249	2007-07-27 10:08:00	Was the onboard LAN or wireless working before?? Someone didnt turn either off in the BIOS did they?? Did you do this for the TrueMobile 1180 Wireless USB Adapter?? Hard Drive Installation (via WinZip) with Setup.exe File for R51652.EXE Download 1.Click Download Now, to download the file. 2.When the File Download window appears, click Save (Windows XP users will click Save) this program to disk and click OK. The Save In: window appears. 3.From the Save In: field, click the down arrow then click to select Desktop and click Save. The file will download to your desktop. 4.If the Download Complete window appears, click Close. The file icon appears on your desktop. Install 1.Double-click the new icon on the desktop labeled R51652.EXE. 2.The Self-Extracting window appears and prompts you to extract or unzip to C:\DELL\DRIVERS\r51652. Write down this path so the executable (I.e. Setup.exe) file can be found later. 3.The Self-Extractor window appears. 4.Click OK. 5.After completing the file extraction, if the Self-Extractor window is still open, close it. 6.Click the Start button and then click Run. 7.Type C:\DELL\DRIVERS\r51652 in the Open textbox and then click OK. 8.Follow the on-screen installation instructions. And this for the Ethernet adapter? Hard Drive Installation (via WinZip) with HTML Pop-Up Window for R48857.EXE Download 1.Click Download Now, to download the file. 2.When the File Download window appears, click Save this program to disk (Windows XP users, click Save) and click OK. The Save In: window appears. 3.From the Save In: field, click the down arrow then click to select Desktop and click Save. The file will download to your desktop. 4.If the Download Complete window appears, click Close. The file name icon appears on your desktop. Install 1.Double-click the new icon on the desktop labeled R48857.EXE. The Self-Extractor window appears. 2.Click OK or Continue. The Self-Extracting Driver Installation window appears and prompts to extract files to C:\DELL\DRIVERS\R48857. 3.Leave all of the default settings and click Unzip or OK. If the directory doesn't exist, you'll be prompted to create one. Click Yes. A Self Extractor window appears and indicates C:\DELL\DRIVERS\R48857 files were extracted. 4.Click OK. Follow the on-screen installation instructions in the window. HTML Pop-Up With Install Now Button 1.The Dell Software Installation Documentation window appears. 2.Click the Install Now button. A File Download window appears. 3.Click Run this program from its current location and click OK. The Security Warning window appears. 4.Click Yes. The InstallShield Wizard window appears. 5.Follow the on-screen instructions.	Speedy Gonzales (78)
573250	2007-07-27 10:17:00	Yeah, I followed those steps. Except it doesn't give me an html link to an install, it tells me how to reinstall it, which isn't what I need, because it gives me instructions that lead ot a point I can't follow. (Because I don't have the options they give me.) And no one fiddles in bios. o_O So.. that can't be it. Edit: Oh, and yeah, it worked perfectly before this. The wireless had never had any trouble.	We Are Legion (12601)
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