Forum Home
Press F1
Thread ID: 81775	2007-08-07 01:04:00	Problem:Computer turns on but nothing on monitor	jtr327 (12637)	Press F1

Post ID	Timestamp	Content	User
577401	2007-08-07 01:04:00	Hi! any kind of help would be nice Warning!....kind of long sorry Story: all of a sudden my computer froze...mouse not responding, ctrl+alt+del not responding, so I manually cut the power off When I turned it back on: the processor light blinks once, all the fans are running, no unusual noises, but there is absolutely nothing on the screen...i mean absolutely nothing shows up from when I first powered on. So I contact all these customer services and this is some of their advice: -Livechat GeekSquad@Bestbuy: Rep1: something wrong with hardware take it to store wants $250. My 3-year warranty just expired in june then this happens. I had never had to take this computer in for anything..before Rep2: told me to press F2 at Sony splash screen...but the thing is nothing shows up on the screen Rep3: told me take out this CMOS thing from my motherboard<<?? for 12 minutes and put it back<<<<<<what exactly does that do? I didn't try this one...was not brave enough -Livechat@Sony: Rep1: tells me to press F10 after powering on which will restore back to factory settings and lose all data.*****which I did not because I did not want to lose any of the data<<lots of important files mostly video files. I've never backed up my data before because the computer was really running fine and then all of a sudden this happened. they told me it was the only way. And told me to go to this site www.drivesavers.com<<<does anyone know about this site or reccomend it? anyways the most important thing to me is that I recover all my data....well in more simple terms DATA>COMPUTER. But if someone knows any solution to that'd be great! anything really...my comp stats...don't know what it means but maybe if it helps...also should I get this fixed or just buy a new computer all together? becasue if fixing it is costly I'd rather just get a new one, but I'm not sure any advice? **only problem I ever had was sometimes the sound would stop and then I would just restart the computer and it would come back bought it 2004 SONY VAIO PCV-RS620G Intel Pentium 4 Processor Processor Speed 3E GHz 800MHz FSB, 1MB L2 Cache Microsoft Windows XP Home Edition 512MB PC3200 400MHz DDR ATI Radeon 9200 128MB VGA, DVI, TV-OUT 160GB 7200 Hard Drive If you got this far and reading this sentence then THANK YOU again...you made it -The End-	jtr327 (12637)
577402	2007-08-07 01:14:00	Looked at that Drive savers, its in the US, so no real point in sending a drive overseas. But to your problem - When you turn on the PC and the Hard Drive starts, look at the monitor near the power button, what colour is the power light - green or browney / orange ? Have you also tried another monitor ?	wainuitech (129)
577403	2007-08-07 01:20:00	Welcome to PressF1. Does the monitor power up when you turn the PC on? The thing that tech support said about removing the cmos battery, that is a good idea, and the first thing I'd do. Called resetting the bios. Unplug the power cord from the PC, take the side off the case. Look on the motherboard for a battery (about the size of a new 50c coin. same shape as a watch battery). Touch the case to discharge any static that may be on you, and pop out the battery. Leave it for a half hour, then pop it back in, plug the PC back into the power and turn it on. There is often a bios reset jumper (www.depannetonpc.net) on the motherboard, using this is a lot quicker than removing the battery. If you can find a jumper that looks like the one in the pic, pull the jumper off (example) pins 2 and 3, and put it on pins 1 and 2. leave it there for 10 secs or so, then pull it off and put it back on pins 2 and 3. Then plug the PC back into the power and turn it on.	wratterus (105)
577404	2007-08-07 01:25:00	Looked at that Drive savers, its in the US, so no real point in sending a drive overseas. But to your problem - When you turn on the PC and the Hard Drive starts, look at the monitor near the power button, what colour is the power light - green or browney / orange ? Have you also tried another monitor ? Looks like the poster is from overseas, as they bought it from Best Buy - a large US retail chain. Being a New Zealand forum, we might not be able to be of too much help in terms of who to call etc. jtr327: Does the monitor stay in standby mode, or does it show some sign of life? Are you able to test the monitor on another computer to check that it is fine?	somebody (208)
577405	2007-08-07 01:43:00	Hey thanks everyone! Yea I have tested the monitor . . . umm hooked it up to a different computer and it diesplays everything fine . . . . but when I hook it up to my problem comp the monitor is on and then it says no signal detected when I power my comp on wainuitech: umm I am not sure exactly where that light is . . . . by the power button there is a light and symbol under it looks like a can I always thought that was my processor light something because it flashes when I start opening up programs and such I don't think I have a power light except for this big VAIO thing that lights up when my computer is on on my monitor its green when comp start and then says no signal detected and then turns blank and orange wratterus: Hi thank you!! I will try taking out the battery and/or resetting the bios jumper does this erase my data? . . . any of it . . . . will be bad for me also what exactly does that battery do? And how did the battery fail? somebody: Hi . . . yea I live in the US . . . . heh this was the first link I clicked after searching in Google . . . yea . . . lol . . . I didn't notice until you told me . . . again sorry!	jtr327 (12637)
577406	2007-08-07 01:45:00	No it will not erase any data - the battery has not necessarily failed, it's possible the problem lies elsewhere, but resetting bios/cmos is a good place to start. Sorry did not notice you were overseas, the 50c coin tip won't help much!! :lol: Edit (copy and paste) All computers manufactured in the 'modern era' require a small battery on the system board that provides power to the Complementary Metal Oxide Semiconductor (CMOS) chip, even while the computer is turned off. This chip contains information about the system configuration (e.g., hard disk type, floppy drive types, date and time, and the order in which the computer will look for bootable disks). All AT, ATX, or later computers have a CMOS battery that allows the CMOS to preserve these settings. It's possible that the settings, or something, has become corrupted, or simply the board needs to be completely disconnected from the power for a while.	wratterus (105)
577407	2007-08-07 01:47:00	wainuitech: about the lights...when I opened the comp up and the power cord is connected there is green light that is on it is internal and located on the motherboard<<<<maybe that is what you mean........and when I unplug the power cord it turns off wratterus: umm I can't seem to find the yellow switch could it be a different color or something...where should it be located near the battery.....or is it different for each computer...I ahve found the battery though...i am not sure how to take it out...I don't want to scratch it	jtr327 (12637)
577408	2007-08-07 01:50:00	wratterus: "the 50c coin tip won't help much!!" LMAO I don't get it but the smiley face got me.....enlighten me heh! OKAY NVM sorry I get it<<<<<yes am slow	jtr327 (12637)
577409	2007-08-07 01:51:00	Some motherbaords don't have the reset jumper, it could be another colour but usuaully it's easily identifiable, near the battery. Don't worry to much about scratching it, I often use a small screw driver to push back the tab holding the battery in, and then flick it out with my fingers. Edit: :lol: :lol: I meant im sure your 50c coin isn't the same size as ours, so it would not help you in finding the cmos battery, but as you found it, it's inconsequential.	wratterus (105)
577410	2007-08-07 01:55:00	gotcha, heh Microsoft: "You've got questions. We've got dancing paperclips." now that is funny	jtr327 (12637)
1 2 3 4 5 6 7 8