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Thread ID: 81751 2007-08-06 04:36:00 Creating email from website link supersi (8401) Press F1
Post ID Timestamp Content User
577026 2007-08-06 04:36:00 For my email correspondence I use Microsoft Outlook.
I have found that often when I am looking up a web site and it gives a contact address, when I click on that it goes to Microsoft word. It looks like a normal email page for completion but when I click on the send button it disappears into the ether and the recipient does not receive it.
What can I do to fix this?
supersi (8401)
577027 2007-08-06 06:15:00 What is set as your email program in Internet options

start --> setting --> Control --> Internet Options --> Programs Tab
Morgenmuffel (187)
577028 2007-08-06 06:40:00 For my email correspondence I use Microsoft Outlook.
I have found that often when I am looking up a web site and it gives a contact address, when I click on that it goes to Microsoft word. It looks like a normal email page for completion but when I click on the send button it disappears into the ether and the recipient does not receive it.
What can I do to fix this?

You are using Word to edit your Email. When you click send, the message should be in the Outbox. Open Outlook and click (send/receive).
Sweep (90)
577029 2007-08-06 10:33:00 Or remove the association with Word: Tools>Options>Mail Format and untick the "Use Microsoft Word..." checkboxes... johcar (6283)
577030 2007-08-06 22:19:00 What is set as your email program in Internet options

start --> setting --> Control --> Internet Options --> Programs Tab

Microsoft Outlook
supersi (8401)
577031 2007-08-06 22:32:00 Go to Start > Accessories > System Tools > Set program access and defaults > Custom and ensure that Outlook is selected for the email program. If it isn't I would go into Outlook and in the options make sure that it is set to be the default. FoxyMX (5)
577032 2007-08-07 04:19:00 Or remove the association with Word: Tools>Options>Mail Format and untick the "Use Microsoft Word..." checkboxes...


What will happen if I do that?
supersi (8401)
577033 2007-08-07 05:01:00 What will happen if I do that?
It will no longer use Micro$oft Word to do your email editing - it will revert to the default or other set program (whatever) which is Outlook.
Don't be afraid of trying things, it won't blow your pc up.
Bozo (8540)
577034 2007-08-07 05:03:00 You are using Word to edit your Email. When you click send, the message should be in the Outbox. Open Outlook and click (send/receive).
not really solving the problem here. i think the user was after a way to stop word being the email editor - not how to send it.
Bozo (8540)
577035 2007-08-07 05:11:00 While not answering the question, Sweep does offer a way to cure the problem, which is surely that after composing a reply in Word it's not being sent. ;) Graham L (2)
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