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Thread ID: 81742 2007-08-05 22:28:00 xtra mail settings linw (53) Press F1
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576910 2007-08-05 22:28:00 Just wasted about 90 min trying to get a client's laptop to pop their xtra email while on my IHUG ISP . Got a 80042108 error . I had uninstalled Nortons, updated IE6 to IE7, installed Win Defender and AVG so I had plenty of suspects to choose from!!! Googling didn't get me a link with xtra and 80042108, either .

To cut a long story short, much to my surprise and relief it worked when I checked the secure pop3 connection box and the port went to 995 . Looking at the xtra site I see a 'secure remote mail' service and reference to setting pop3 and smtp to secure and ports 995 and 465 . It also said that the pop3 and smtp servers should be pop3r and smtpr as well . Setting to the 'r' version gets you a prompt for username and password so I abandoned that .

Talk about an expensive learning curve . Maybe google will find this for another searcher!
linw (53)
576911 2007-08-05 23:00:00 I thought you couldn't access Xtra's mail via pop using another ISP. Interesting. Greg (193)
576912 2007-08-05 23:04:00 Thats very interesting...am going to go to xtra about that - if it does work, Xtra certainly havn't been extremely forthcoming in that information...they want you to pay them for the 'privelage' of downloading Xtra email through another ISP. Hmmmm.:illogical wratterus (105)
576913 2007-08-05 23:09:00 So this works without subscribing to the Secure Remote Email which costs $2.50 per month? FoxyMX (5)
576914 2007-08-05 23:54:00 So this works without subscribing to the Secure Remote Email which costs $2.50 per month?

Seems to but they say the secure svc is free from 1 May 2007 for Internet access subscribers. (Trying to figure who does have to pay. Is there an email account without an Internet plan?).
linw (53)
576915 2007-08-06 00:59:00 Is there an email account without an Internet plan?

there is at Orcon - I doubt if Xtra would ever have anything they didnt make a buck (or 6) from...

www.orcon.net.nz

pop3 and free for life - sounds like a good deal :)
bevy121 (117)
576916 2007-08-06 01:11:00 Seems to but they say the secure svc is free from 1 May 2007 for Internet access subscribers. (Trying to figure who does have to pay. Is there an email account without an Internet plan?).

There are email accounts for some cellular users and you can have an email account on its own for $2.81 per month
PaulD (232)
576917 2007-08-06 01:55:00 I thought you couldn't access Xtra's mail via pop using another ISP. Interesting.

From previous experience you could always receive pop3.xtra but not send smtp.xtra from a non-xtra account.
At least it works that way with Paradise/Telstraclear
When I have laptop carrying guests staying they must set their outgoing server to smtp.paradise but leave their pop3 at whatever it was.
racepics (7812)
576918 2007-08-06 02:15:00 From previous experience you could always receive pop3 . xtra but not send smtp . xtra from a non-xtra account .
At least it works that way with Paradise/Telstraclear
When I have laptop carrying guests staying they must set their outgoing server to smtp . paradise but leave their pop3 at whatever it was .

Yes, that would be right . As far as I know you have always had to set your outgoing mail to your ISP and not Xtra (or any other ISP) but I have never been able to set OE to receive Xtra mail either . Mail from other ISPs, yes, just not Xtra . Are you sure that your Xtra guests were able to download their mail using your internet connection?

I don't have a PC that has Xtra as an account at the moment so I can't try out linw's method but I suspect that one would have to pay the $2 . 50 fee each month to use the Secure Remote Email .
FoxyMX (5)
576919 2007-08-06 02:55:00 I stand corrected - just checked again and incoming does not work with xtra now ( used to ) but does work with other ISP's racepics (7812)
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