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Thread ID: 81857 2007-08-09 05:19:00 Cannot boot into Windows somebody (208) Press F1
Post ID Timestamp Content User
578519 2007-08-09 05:19:00 Background Info:
Windows Vista Ultimate - reinstalled 2 weeks ago, with latest drivers. Fully functioning without any problems up until 9:45am this morning.

What have I done since 9:45am:
Reinstalled printer drivers for my Canon LBP 3300 printer, this time as a network printer rather than direct USB connection.
Attempting to connect to the network printer caused a BSOD twice. After a couple of reboots it allowed me to connect to the printer and install drivers.

Symptoms:
Windows begins to boot, goes past the black screen with the progress bar. Screen goes black, hard drive sounds like it's doing something. Then hard drive activity stops - screen is still black. About 3 minutes later, the LCD backlight shuts off. Nothing happens. System does not respond to any key presses.
Symptoms repeatable with every type of boot mode except safe mode.

Information:
Event Viewer has no entries which suggest what this problem might be.
I have been running Windows Vista successfully on this (exact) hardware for the past 6 months without any problems whatsoever. If you want to start an anti-Vista anti-Windows pro-Linux pro-Mac rant, this is not the thread to do it in.

What have I tried:
System restore to yesterday's backup.
Disabled non-essential startup items in msconfig.
Boot in "Kernel Debug Mode", "Allow Unsigned Drivers Mode".

What I can't do:
Remove printer drivers (can't find where to do this in safe mode).

Boot Log:
Below is a partial copy/paste from the boot log generated:

Microsoft (R) Windows (R) Version 6.0 (Build 6000)
8 9 2007 12:11:55.375
Loaded driver \SystemRoot\system32\ntkrnlpa.exe
Loaded driver \SystemRoot\system32\hal.dll
Loaded driver \SystemRoot\system32\kdcom.dll
Loaded driver \SystemRoot\system32\mcupdate_GenuineIntel.dll
Loaded driver \SystemRoot\system32\PSHED.dll
Loaded driver \SystemRoot\system32\BOOTVID.dll
Loaded driver \SystemRoot\system32\CLFS.SYS
Loaded driver \SystemRoot\system32\CI.dll
Loaded driver \SystemRoot\system32\drivers\Wdf01000.sys
Loaded driver \SystemRoot\system32\drivers\WDFLDR.SYS
Loaded driver \SystemRoot\system32\drivers\acpi.sys
Loaded driver \SystemRoot\system32\drivers\WMILIB.SYS
Loaded driver \SystemRoot\system32\drivers\msisadrv.sys
Loaded driver \SystemRoot\system32\drivers\pci.sys
Loaded driver \SystemRoot\system32\drivers\volmgr.sys
Loaded driver \SystemRoot\system32\DRIVERS\compbatt.sys
Loaded driver \SystemRoot\system32\DRIVERS\BATTC.SYS
Loaded driver \SystemRoot\System32\drivers\mountmgr.sys
Loaded driver \SystemRoot\system32\drivers\intelide.sys
Loaded driver \SystemRoot\system32\drivers\PCIIDEX.SYS
Loaded driver \SystemRoot\System32\drivers\volmgrx.sys
Loaded driver \SystemRoot\system32\drivers\atapi.sys
Loaded driver \SystemRoot\system32\drivers\ataport.SYS
Loaded driver \SystemRoot\system32\drivers\fltmgr.sys
Loaded driver \SystemRoot\system32\drivers\fileinfo.sys
Loaded driver \SystemRoot\system32\drivers\ndis.sys
Loaded driver \SystemRoot\system32\drivers\msrpc.sys
Loaded driver \SystemRoot\system32\drivers\NETIO.SYS
Loaded driver \SystemRoot\System32\Drivers\Ntfs.sys
Loaded driver \SystemRoot\System32\Drivers\ksecdd.sys
Loaded driver \SystemRoot\system32\drivers\volsnap.sys
Loaded driver \SystemRoot\System32\Drivers\spldr.sys
Loaded driver \SystemRoot\System32\drivers\partmgr.sys
Loaded driver \SystemRoot\System32\Drivers\mup.sys
Loaded driver \SystemRoot\System32\drivers\ecache.sys
Loaded driver \SystemRoot\System32\DRIVERS\fvevol.sys
Loaded driver \SystemRoot\system32\drivers\disk.sys
Loaded driver \SystemRoot\system32\drivers\CLASSPNP.SYS
Loaded driver \SystemRoot\system32\drivers\crcdisk.sys
Did not load driver @hal.inf,%acpiapic.devicedesc%;ACPI x86-based PC
Did not load driver @cpu.inf,%intelppm.devicedesc%;Intel Processor
Did not load driver @cpu.inf,%intelppm.devicedesc%;Intel Processor
Did not load driver @battery.inf,%acpi\acpi0003.devicedesc%;Microsoft AC Adapter
Did not load driver @battery.inf,%acpi\pnp0c0a.devicedesc%;Microsoft ACPI-Compliant Control Method Battery
Did not load driver @cpu.inf,%intelppm.devicedesc%;Intel Processor
Did not load driver @cpu.inf,%intelppm.devicedesc%;Intel Processor
Did not load driver @battery.inf,%acpi\acpi0003.devicedesc%;Microsoft AC Adapter
Did not load driver @battery.inf,%acpi\pnp0c0a.devicedesc%;Microsoft ACPI-Compliant Control Method Battery
Did not load driver @cpu.inf,%intelppm.devicedesc%;Intel Processor
Did not load driver @cpu.inf,%intelppm.devicedesc%;Intel Processor
Did not load driver @battery.inf,%acpi\acpi0003.devicedesc%;Microsoft AC Adapter
Did not load driver @battery.inf,%acpi\pnp0c0a.devicedesc%;Microsoft ACPI-Compliant Control Method Battery
Did not load driver @cpu.inf,%intelppm.devicedesc%;Intel Processor
Did not load driver @cpu.inf,%intelppm.devicedesc%;Intel Processor
Did not load driver @battery.inf,%acpi\acpi0003.devicedesc%;Microsoft AC Adapter
Did not load driver @battery.inf,%acpi\pnp0c0a.devicedesc%;Microsoft ACPI-Compliant Control Method Battery
Did not load driver @cpu.inf,%intelppm.devicedesc%;Intel Processor
Did not load driver @cpu.inf,%intelppm.devicedesc%;Intel Processor
Did not load driver @battery.inf,%acpi\acpi0003.devicedesc%;Microsoft AC Adapter
Did not load driver @battery.inf,%acpi\pnp0c0a.devicedesc%;Microsoft ACPI-Compliant Control Method Battery
Did not load driver @cpu.inf,%intelppm.devicedesc%;Intel Processor
Did not load driver @cpu.inf,%intelppm.devicedesc%;Intel Processor
Did not load driver @battery.inf,%acpi\acpi0003.devicedesc%;Microsoft AC Adapter
Did not load driver @battery.inf,%acpi\pnp0c0a.devicedesc%;Microsoft ACPI-Compliant Control Method Battery
Did not load driver @cpu.inf,%intelppm.devicedesc%;Intel Processor
Did not load driver @cpu.inf,%intelppm.devicedesc%;Intel Processor
Did not load driver @battery.inf,%acpi\acpi0003.devicedesc%;Microsoft AC Adapter
Did not load driver @battery.inf,%acpi\pnp0c0a.devicedesc%;Microsoft ACPI-Compliant Control Method Battery
Did not load driver @oem15.inf,%iclgd0%;Mobile Intel(R) 945GM Express Chipset Family
Did not load driver @oem15.inf,%iclgd1%;Mobile Intel(R) 945GM Express Chipset Family
Did not load driver @cpu.inf,%intelppm.devicedesc%;Intel Processor
Did not load driver @cpu.inf,%intelppm.devicedesc%;Intel Processor
Did not load driver @battery.inf,%acpi\acpi0003.devicedesc%;Microsoft AC Adapter
Did not load driver @battery.inf,%acpi\pnp0c0a.devicedesc%;Microsoft ACPI-Compliant Control Method Battery
Did not load driver @oem15.inf,%iclgd0%;Mobile Intel(R) 945GM Express Chipset Family
Did not load driver @oem15.inf,%iclgd1%;Mobile Intel(R) 945GM Express Chipset Family
Did not load driver @cpu.inf,%intelppm.devicedesc%;Intel Processor
Did not load driver @cpu.inf,%intelppm.devicedesc%;Intel Processor
Did not load driver @battery.inf,%acpi\acpi0003.devicedesc%;Microsoft AC Adapter
Did not load driver @battery.inf,%acpi\pnp0c0a.devicedesc%;Microsoft ACPI-Compliant Control Method Battery
Did not load driver @oem15.inf,%iclgd0%;Mobile Intel(R) 945GM Express Chipset Family
Did not load driver @oem15.inf,%iclgd1%;Mobile Intel(R) 945GM Express Chipset Family
Did not load driver @sdbus.inf,%pci\cc_080501.devicedesc%;SDA Standard Compliant SD Host Controller
Did not load driver @cpu.inf,%intelppm.devicedesc%;Intel Processor
Did not load driver @cpu.inf,%intelppm.devicedesc%;Intel Processor
Did not load driver @battery.inf,%acpi\acpi0003.devicedesc%;Microsoft AC Adapter
Did not load driver @battery.inf,%acpi\pnp0c0a.devicedesc%;Microsoft ACPI-Compliant Control Method Battery
Did not load driver @oem15.inf,%iclgd0%;Mobile Intel(R) 945GM Express Chipset Family
Did not load driver @oem15.inf,%iclgd1%;Mobile Intel(R) 945GM Express Chipset Family
Did not load driver @sdbus.inf,%pci\cc_080501.devicedesc%;SDA Standard Compliant SD Host Controller
Did not load driver @cpu.inf,%intelppm.devicedesc%;Intel Processor
Did not load driver @cpu.inf,%intelppm.devicedesc%;Intel Processor
Did not load driver @battery.inf,%acpi\acpi0003.devicedesc%;Microsoft AC Adapter
Did not load driver @battery.inf,%acpi\pnp0c0a.devicedesc%;Microsoft ACPI-Compliant Control Method Battery
Did not load driver @oem15.inf,%iclgd0%;Mobile Intel(R) 945GM Express Chipset Family
Did not load driver @oem15.inf,%iclgd1%;Mobile Intel(R) 945GM Express Chipset Family
Did not load driver @sdbus.inf,%pci\cc_080501.devicedesc%;SDA Standard Compliant SD Host Controller
Did not load driver @cpu.inf,%intelppm.devicedesc%;Intel Processor
Did not load driver @cpu.inf,%intelppm.devicedesc%;Intel Processor
Did not load driver @battery.inf,%acpi\acpi0003.devicedesc%;Microsoft AC Adapter
Did not load driver @battery.inf,%acpi\pnp0c0a.devicedesc%;Microsoft ACPI-Compliant Control Method Battery
Did not load driver @oem15.inf,%iclgd0%;Mobile Intel(R) 945GM Express Chipset Family
Did not load driver @oem15.inf,%iclgd1%;Mobile Intel(R) 945GM Express Chipset Family
Did not load driver @sdbus.inf,%pci\cc_080501.devicedesc%;SDA Standard Compliant SD Host Controller
Did not load driver @cpu.inf,%intelppm.devicedesc%;Intel Processor
Did not load driver @cpu.inf,%intelppm.devicedesc%;Intel Processor
Did not load driver @battery.inf,%acpi\acpi0003.devicedesc%;Microsoft AC Adapter
Did not load driver @battery.inf,%acpi\pnp0c0a.devicedesc%;Microsoft ACPI-Compliant Control Method Battery
Did not load driver @oem15.inf,%iclgd0%;Mobile Intel(R) 945GM Express Chipset Family
Did not load driver @oem15.inf,%iclgd1%;Mobile Intel(R) 945GM Express Chipset Family
Did not load driver @sdbus.inf,%pci\cc_080501.devicedesc%;SDA Standard Compliant SD Host Controller
Did not load driver @cpu.inf,%intelppm.devicedesc%;Intel Processor
Did not load driver @cpu.inf,%intelppm.devicedesc%;Intel Processor
Did not load driver @battery.inf,%acpi\acpi0003.devicedesc%;Microsoft AC Adapter
Did not load driver @battery.inf,%acpi\pnp0c0a.devicedesc%;Microsoft ACPI-Compliant Control Method Battery
Did not load driver @oem15.inf,%iclgd0%;Mobile Intel(R) 945GM Express Chipset Family
Did not load driver @oem15.inf,%iclgd1%;Mobile Intel(R) 945GM Express Chipset Family
Did not load driver @sdbus.inf,%pci\cc_080501.devicedesc%;SDA Standard Compliant SD Host Controller
Did not load driver @cpu.inf,%intelppm.devicedesc%;Intel Processor
Did not load driver @cpu.inf,%intelppm.devicedesc%;Intel Processor
Did not load driver @battery.inf,%acpi\acpi0003.devicedesc%;Microsoft AC Adapter
Did not load driver @battery.inf,%acpi\pnp0c0a.devicedesc%;Microsoft ACPI-Compliant Control Method Battery
Did not load driver @oem15.inf,%iclgd0%;Mobile Intel(R) 945GM Express Chipset Family
Did not load driver @oem15.inf,%iclgd1%;Mobile Intel(R) 945GM Express Chipset Family
Did not load driver @sdbus.inf,%pci\cc_080501.devicedesc%;SDA Standard Compliant SD Host Controller
Did not load driver @cpu.inf,%intelppm.devicedesc%;Intel Processor
Did not load driver @cpu.inf,%intelppm.devicedesc%;Intel Processor
Did not load driver @battery.inf,%acpi\acpi0003.devicedesc%;Microsoft AC Adapter
Did not load driver @battery.inf,%acpi\pnp0c0a.devicedesc%;Microsoft ACPI-Compliant Control Method Battery
Did not load driver @oem15.inf,%iclgd0%;Mobile Intel(R) 945GM Express Chipset Family
Did not load driver @oem15.inf,%iclgd1%;Mobile Intel(R) 945GM Express Chipset Family
Did not load driver @sdbus.inf,%pci\cc_080501.devicedesc%;SDA Standard Compliant SD Host Controller
Did not load driver @cpu.inf,%intelppm.devicedesc%;Intel Processor
Did not load driver @cpu.inf,%intelppm.devicedesc%;Intel Processor
Did not load driver @battery.inf,%acpi\acpi0003.devicedesc%;Microsoft AC Adapter
Did not load driver @battery.inf,%acpi\pnp0c0a.devicedesc%;Microsoft ACPI-Compliant Control Method Battery
Did not load driver @oem15.inf,%iclgd0%;Mobile Intel(R) 945GM Express Chipset Family
Did not load driver @oem15.inf,%iclgd1%;Mobile Intel(R) 945GM Express Chipset Family
Did not load driver @sdbus.inf,%pci\cc_080501.devicedesc%;SDA Standard Compliant SD Host Controller
Did not load driver @cpu.inf,%intelppm.devicedesc%;Intel Processor
Did not load driver @cpu.inf,%intelppm.devicedesc%;Intel Processor
Did not load driver @battery.inf,%acpi\acpi0003.devicedesc%;Microsoft AC Adapter
Did not load driver @battery.inf,%acpi\pnp0c0a.devicedesc%;Microsoft ACPI-Compliant Control Method Battery
Did not load driver @oem15.inf,%iclgd0%;Mobile Intel(R) 945GM Express Chipset Family
Did not load driver @oem15.inf,%iclgd1%;Mobile Intel(R) 945GM Express Chipset Family
Did not load driver @sdbus.inf,%pci\cc_080501.devicedesc%;SDA Standard Compliant SD Host Controller
Did not load driver @cpu.inf,%intelppm.devicedesc%;Intel Processor
Did not load driver @cpu.inf,%intelppm.devicedesc%;Intel Processor
Did not load driver @battery.inf,%acpi\acpi0003.devicedesc%;Microsoft AC Adapter
Did not load driver @battery.inf,%acpi\pnp0c0a.devicedesc%;Microsoft ACPI-Compliant Control Method Battery
Did not load driver @oem15.inf,%iclgd0%;Mobile Intel(R) 945GM Express Chipset Family
Did not load driver @oem15.inf,%iclgd1%;Mobile Intel(R) 945GM Express Chipset Family
somebody (208)
578520 2007-08-09 05:32:00 I supose this is a laptop too. Driftwood (5551)
578521 2007-08-09 05:53:00 Yup. Laptop is just over 7 months old. somebody (208)
578522 2007-08-09 06:02:00 How do you feel about a repair install. Driftwood (5551)
578523 2007-08-09 06:14:00 IF it boots into safe mode OK then its normally a Driver Issue, Drivers not playing nice with hardware. Looks like its booting till you get to

Did not load driver @hal.inf,%acpiapic.devicedesc%;ACPI x86-based PC

HAL is the hardware layer.

Try this, place the Vista DVD in the drive, boot from CD/DVD, go through as if going to install, at the INSTALL NOW window, down the bottom is "Fix My Computer" click that and see if it repairs the damaged system files.. Good luck
wainuitech (129)
578524 2007-08-09 06:16:00 Have you installed the updates that came out recently??

This (www.microsoft.com)

And

This ? (www.microsoft.com)
Speedy Gonzales (78)
578525 2007-08-09 06:50:00 Have you installed the updates that came out recently??

This (www.microsoft.com)

And

This ? (www.microsoft.com)

Probably - I ran a Windows Update yesterday morning.

Wainuitech & Driftwood: I'll give that a go, though I'd rather not at this point.

I neglected to mention some details e.g.:
-I have a lot of software installed into virtual layers using Altiris Software Virtualisation System
- I had "layers" active when I installed the printer driver.

What I suspect has happened is that the drivers have been partially "captured" by the virtual layer, and is therefore is wrecking havoc because they aren't in the right place.
somebody (208)
578526 2007-08-09 07:08:00 I dont think theyre on the windowsupdate site yet. They've only just come out. Speedy Gonzales (78)
578527 2007-08-09 08:24:00 Just an update:

I'm not too sure what happened, but after rebooting everything is now fine. I have removed Altiris SVS and tidied stuff up. Fingers crossed it'll stay this way.

Thanks for the suggestions everyone.
somebody (208)
578528 2007-08-09 08:42:00 :lol: Murphys Law - Talk about it / try to repair it and it comes right LOL wainuitech (129)
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