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| Thread ID: 82019 | 2007-08-14 00:13:00 | uninstalling programmes | charsepp (12662) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 580595 | 2007-08-14 00:13:00 | (new to forum) Have discovered a huge programme (3,063 MB) of intervideo win DVD, which will not uninstal in the windows "uninstal programmes" Such prog. does not appear in windows explorer. Uninstaller asks for missing set-up files from original disc. Re- installing this only makes another copy (much smaller) of the programme - the "rogue" one just keeps coming up with the same frustrating message. All the anti-spyware, malware says no problems, but it surely must be a malevolent programme? Is there any surer way of uninstalling a programme? |
charsepp (12662) | ||
| 580596 | 2007-08-14 02:49:00 | Welcome to F1 You can try Ccleaner Down load Here (www.filehippo.com) Install it, then open and select "tools" ( left hand side) Then Uninstall Button ( top) and locate your program in the list, then select "run Uninstaller" top right. Good Luck:thumbs: |
wainuitech (129) | ||
| 580597 | 2007-08-14 14:00:00 | Thanks for suggestion - have downloaded programme and will try it out tomorrow when brain is fresher | charsepp (12662) | ||
| 580598 | 2007-08-14 23:18:00 | I did a search on Google and it seems to be a pretty common problem. If you still have had no luck uninstalling it try a Google search and try some of the fixes mentioned :) | LiquidSolidity (1589) | ||
| 580599 | 2007-08-15 10:47:00 | It gets worse! The cccleaner programme encounters the same problem as the windows uninstaller - it needs mre files from the installation disk first. BUT, when I try to reinstal over the original programme (intervideo DVD), the installer will keep on adding a "4" to the name, and hence I just get a new installation called "intervideo DVD4" - the nuisance one will still not uninstal. My gut feeling is that is must be a virus infected programme as it will not appear in listed programmes or windows explorer, it only shows up in the "uninstal programmes" as this huge 3.063GB file. To "LiquidSolidity"- google search gets a bewildering number of suggestions - most of them suggest reinstalling to get the supposed missing files. The installation system will just not let me do this. Is there any sort of repair programme available? I used to have a norton one that allegedly did this, but norton at Mumbai took this off and gave me norton 360 which does not give this facility. |
charsepp (12662) | ||
| 580600 | 2007-08-15 11:08:00 | I'm really not sure what else you can do. That program seems to be driving a lot of people mad. Personally I would just delete all the WinDVD files manually, then I would run Crapcleaner's error tool to find any problems and left overs. I'm not sure if this is the safest way though. I also think that this probably isn't a virus or spyware problem, as so many people seem to be having the same uninstall problem. Can you find and delete all the win DVD directories manually? |
LiquidSolidity (1589) | ||
| 580601 | 2007-08-15 14:05:00 | If you know the file size, then a search for files of that size could help. The shareware program "MoreSpace" can do that fore you if your OS can't. You can download it here. www.pcworld.com MoreSpace works in Windows XP and earlier OS. |
Vince (406) | ||
| 580602 | 2007-09-01 09:37:00 | May I raise my problem again, and perhaps state it more clearly.Thanks for the 3 suggestions, but regrettably none of them worked. Only in the "control panel/uninstall programmes" does a programme show up called "intervideo Win DVD" and it is a huge size of now 3.125 GIGABYTES. It will not, under any trickery I can think of, let me uninstall it - wanting files from the original disk- but I can only get it to reinstall as another new programme.The CCcleaner Wont do it either. The mystery is that this huge programme does not show up at all in programme files, windows explorer or search, so I cannot find out what it may consist of. I am reluctant to go to an expert as feel they may just take the easy way out and reformat and reinstall windows with all the horror that it entails. I keep getting warnings that the 20 GB C drive is full (I have other drives), and it worries me that I cannot find out either what it really is, or cannot get rid of it. Is there any programme that will forcibly remove it? If it is listed in the 'uninstall' part of control panel and also 'cccleaner', why does it not also appear in 'all programmes' or 'explorer'? It is driving me crazy Charles Seppings |
charsepp (12662) | ||
| 580603 | 2007-09-01 09:55:00 | Intervideo Win DVD is a Video viewing program similar to PowerDVD. It might have come with your DVD player, if so you might have the DVD/CD for it somewhere. Check Program Files for a directory called Intervideo or WinDVD it might have a file called unwise.* there try running that it may uninstall. If it is not in Program Files then you may have deleted it at some stage instead of uninstalling it, in which case Control Panel/Uninstall's size of 3.* Gb will be incorrect. |
Bantu (52) | ||
| 580604 | 2007-09-01 10:07:00 | This is the sort of situation where booting into DOS and manually deleting the whole folder or file/files would be a good start. Under DOS it won't be able to protect itself because it won't be running. If it will let you rename the folder in Windows you could reboot and achieve the same result. No doubt the use of a Linux boot disc would also be an option. Cheers Billy 8-{) |
Billy T (70) | ||
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