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Thread ID: 82006 2007-08-13 12:24:00 Photoshop Problems Codex (3761) Press F1
Post ID Timestamp Content User
580467 2007-08-15 06:49:00 If it's opening them in 8bit RGB instead of 24bit RGB (which is 'normal') there is a problem.

Look at the opened image's properties (I think you can right click the image in P/shop) and it will tell you the details.

1st check what the saved image is that you are using, ie your original image might be 24bit, his 8bit.

If it is 8 bit you might have saved it as 8bit from a 24bit image without realising.

P/shop should open the image in the 'size' that it was saved in, so if the image is a 24bit one P/shop should open it as 24bit and not 8bit.

You can scale an image down from 24 to 8 bit, but if you scale an image up from 8 to 24bit it will still look crap... so there's not much to be gained from 'upscaling' his image.

If your image that you copied/sent him is 24bit, you could try importing it into P/shop instead of just opening the file straight from disc.

You could also try saving the original image as a straight BMP instead of jpeg, then try opening it on his comp.

Sorry, not much help- but maybe more than Winmac again :)

the pictures shown are just examples of whats happening, happens with everything, guess its more technical then anyone normal knows lol
Codex (3761)
580468 2007-08-15 06:59:00 the pictures shown are just examples of whats happening, happens with everything, guess its more technical then anyone normal knows lol

If it's happening to everything have a look in his graphics card/monitor settings and see if he's got some strange colourspace profile installed for his monitor (it might be shown as sRGB profile or similar). If it has never had a monitor profile loaded it should have nothing listed or say 'generic profile'. It's a long shot, but if he has a profile loaded for his monitor P/Shop might have synced with it.
Shortcircuit (1666)
580469 2007-08-15 07:09:00 I must be blind or stupid, but I really can't see any difference between the images so what am I missing? andy (473)
580470 2007-08-15 07:12:00 I must be blind or stupid, but I really can't see any difference between the images so what am I missing?

The opened one is considerably lighter shade of grey than the original.
winmacguy (3367)
580471 2007-08-15 09:28:00 I take it the first image was opened in a different program to photoshop? plod (107)
580472 2007-08-15 10:11:00 If it's happening to everything have a look in his graphics card/monitor settings and see if he's got some strange colourspace profile installed for his monitor (it might be shown as sRGB profile or similar). If it has never had a monitor profile loaded it should have nothing listed or say 'generic profile'. It's a long shot, but if he has a profile loaded for his monitor P/Shop might have synced with it.

DEAR GOD WHY DIDNT I TRY THAT

i went into the profiles there wasnt any set at all

After setting a profile everything fixed its self

thanks heaps dude :)

thanks to everyone that said something
Codex (3761)
580473 2007-08-15 10:52:00 If it's happening to everything have a look in his graphics card/monitor settings and see if he's got some strange colourspace profile installed for his monitor (it might be shown as sRGB profile or similar). If it has never had a monitor profile loaded it should have nothing listed or say 'generic profile'. It's a long shot, but if he has a profile loaded for his monitor P/Shop might have synced with it.

:thumbs:
winmacguy (3367)
580474 2007-08-15 10:55:00 No problem, great it's sorted :thumbs:

Jan, you may close the thread now :D
Shortcircuit (1666)
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