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| Thread ID: 81983 | 2007-08-13 02:56:00 | BSOD Help requested | NZHawk (4093) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 580022 | 2007-08-13 02:56:00 | Computer: Pentium II ~400Mhz OS: Win98se Ram: 128Mb HDD: Maxtor 19Gb Problem: computer operates ok until I try to update AVG Free 7.5 Seems to download the update ok; but on installation get the BSOD Fatal Exception has occured at 0028:C000015E1 Any insights or suggestions on how to handle this? I have uninstalled AVG & reinstalled it. |
NZHawk (4093) | ||
| 580023 | 2007-08-13 03:14:00 | Use ccleaner to get rid of the temp files etc. Post a hijackthis log. Could be a stuffed install file. If it doesnt crash any other time, besides trying to install this file, there's definitely a prob with the file. |
Speedy Gonzales (78) | ||
| 580024 | 2007-08-13 03:23:00 | Ran CCleaner & ATF Here is the Hijack report: Logfile of HijackThis v1.99.1 Scan saved at 2:45:31 PM, on 13-Aug-07 Platform: Windows 98 SE (Win9x 4.10.2222A) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\SYSTEM\KERNEL32.DLL C:\WINDOWS\SYSTEM\MSGSRV32.EXE C:\WINDOWS\SYSTEM\MPREXE.EXE C:\WINDOWS\AGRSMMSG.EXE C:\WINDOWS\SYSTEM\MSTASK.EXE C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE C:\PROGRAM FILES\EXECUTIVE SOFTWARE\DISKEEPERLITE\DKSERVICE.EXE C:\WINDOWS\SYSTEM\mmtask.tsk C:\WINDOWS\EXPLORER.EXE C:\WINDOWS\TASKMON.EXE C:\WINDOWS\SYSTEM\SYSTRAY.EXE C:\PROGRAM FILES\GRISOFT\AVG7\AVGCC.EXE C:\PROGRAM FILES\GRISOFT\AVG7\AVGEMC.EXE C:\PROGRAM FILES\GRISOFT\AVG7\AVGAMSVR.EXE C:\WINDOWS\SYSTEM\WMIEXE.EXE C:\WINDOWS\DESKTOP\COPY OF 98\HIJACK THIS\HIJACKTHIS.EXE R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.nz/ R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = c:\WINDOWS\SYSTEM\OOBE\BLANK.HTM R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = c:\WINDOWS\SYSTEM\OOBE\BLANK.HTM R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YT.DLL O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YT.DLL O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YT.DLL O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe O4 - HKLM\..\Run: [SystemTray] SysTray.Exe O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme O4 - HKLM\..\Run: [agrsmMSG] agrsmMSG.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVG7\AVGCC.EXE /STARTUP O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\GRISOFT\AVG7\AVGEMC.EXE O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVG7\AVGAMSVR.EXE O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe O4 - HKLM\..\RunServices: [KB891711] C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE O4 - HKLM\..\RunServices: [DkService] C:\Program Files\Executive Software\DiskeeperLite\DkService.exe O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\ Yahoo! \Common\yinsthelper.dll |
NZHawk (4093) | ||
| 580025 | 2007-08-13 03:35:00 | Hmm looks fine to me. Did u get the update thru AVG or off the site?? If its thru AVG, get it manually (if u can), then try it again. |
Speedy Gonzales (78) | ||
| 580026 | 2007-08-13 04:11:00 | Speedy you are brilliant. The manual update worked! I'll give the update through AVG a try again tomorrow morning to see if it will behave itself. Many thanks! |
NZHawk (4093) | ||
| 580027 | 2007-08-13 04:19:00 | Good one! :thumbs: Must have been a corrupted update thru AVG . |
Speedy Gonzales (78) | ||
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