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Thread ID: 82242	2007-08-20 16:45:00	SMTP & SSL problems with Xtra (Yahoo?)	manu (8770)	Press F1

Post ID	Timestamp	Content	User
583164	2007-08-20 16:45:00	Anyone else having problems trying direct SMTP sending with Xtra ? (note: not via Outlook or other email software) Here is copy my mail to Xtra (it's bleedin' 4am and I'm fed up with mail servers!!) If you read the mail I got from the UK you'll get the scathing remark about 'homebrew"! and the suggestion they turn off their SSL (hahhahah - manic laughter fills the room) Seriously - anyone else had problems like this? QUOTE: Sir or Madam, I am using FTGate5 (www . ftgate . com) as my mail server . Over the weekend Xtra changed their SMTP system port to 465 and required SSL to be used . Xtra did not advise me, their customer of this change . I reset my Outlook settings and my private emails (@ xtra) now come and go . I reset my mail server to use port 465, address as send . xtra . co . nz and checked the "use SSL" . My mail server now logs the following errors: SSL Error Unknown 0009 0320 (see attached RTF log file from the mail server program) The mail server company advises this refers to . microsoft . com/EN-US/library/aa380499 . aspx" target="_blank">msdn2 . microsoft . com and: SEC_E_INCOMPLETE_CREDENTIALS: The credentials supplied were not complete and could not be verified . The context could not be initialized . This means, I am told, Xtra's SSL certification is not valid . Outlook I am told is "very forgiving of errors such as this because it does not actually check the SSL certificate" . My mail server software, I am told, uses Verisign approved SSL certification and the connection process with other SSL systems is very strict . No valid certificate = no comms . Please advise how you can assist me with connecting properly with your SMTP server(s) . Yours Me -----Original Message----- From: FTGate Technology Support - Richard Sent: 21 August, 2007 03:10 To: ME Subject: Re: [FST070820001] [SW] No SMTP to internet - stuck - SSL still no go Hi, The error code, according to MS, appears to be: // The credentials supplied were not complete, and could not be verified . So this implies that the server at the other end does not have a valid certificate . FTGate will not communicate with a server that does not have a valid certificate . Please get them to check that is really is a valid certificate from a reputable source and not a homebrew . I would suggest telling your ISP to reinstate the non SSL version until such time as the problem can be resolved . Changing the service conditions with no-notice is not acceptable . Regards Richard Bang (http://www . ftgate . com)	manu (8770)
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