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Thread ID: 82288 2007-08-22 05:40:00 Xtra email problem with my Domain based email robbyp (2751) Press F1
Post ID Timestamp Content User
583703 2007-08-22 23:07:00 Anyone getting this error with their domain based email

"The server you are connected to is using a security certificate that could not be verified. A certificate chain processed but terminated in a root certificate which is not trusted by the service provider"

My client an (xtra customer) is getting this when using her Domain based email, (using Xtras smtp server send.xtra.co.nz) apparently sometimes it blocks the mails, sometimes it lets it through and other times it takes several attempts to send the email

The problem has only happened since this weekends fiasco
Morgenmuffel (187)
583704 2007-08-22 23:09:00 For us, Xtra in their ultimate wisdom, have decided to rewrite the headers enroute and redirect all email to me instead of the intended recipient on our domain. So I am spending hours forwarding emails to people within our company.

Spend over 3 hours on hold yesterday with Xtra. Got cut off twice. Finally got through to someone by calling the "new business" line. (Of course there's a cast of thousands waiting there.) After another hour on hold after that got through to someone (who I read the riot act to) who told me to email the headers to the Complex Solutions people. And after that nothing. And now this morning you can't even call them at all; there is a message saying they are busy and to call back later.

Rather than waiting to have someone at Xtra fix their problem, the quicker solution is to move to another provider. I am doing this now. That's at least $5000 a month lost to Telecom. I hope a lot of other businesses do the same.
Mike773 (8801)
583705 2007-08-22 23:28:00 Anyone getting this error with their domain based email

"The server you are connected to is using a security certificate that could not be verified. A certificate chain processed but terminated in a root certificate which is not trusted by the service provider"



I have a feeling this may be ssl related as i can actualy replicate this error by ticking the “This server requires an encrypted connection” box, which if I try to send mail gives me the aforementioned error, when i untick it the error goes away

But according to the client the only thing that has been changed was the smtp server
Morgenmuffel (187)
583706 2007-08-22 23:52:00 One organisation I manage has Domain name and hosting with Openhost. ISP is Xtra. Have Exchange running with all out going messages forced to smtp.xtra.co.nz. Have opted out of port 25 filtering and have no issues. Just checked the server and no mail queues.

Edit: not using SSL.
berryb (99)
583707 2007-08-23 07:28:00 According to the Xtra spin doctors there are only one or two people experiencing problems.
Clearly all our communications are going into their spam repositories.
PENTIUM (426)
583708 2007-08-23 09:31:00 roddyp shouldn't your smtp server be smtp.officemail.co.nz as Xtra changed their email servers to this for domain name customers. radium (8645)
583709 2007-08-23 11:13:00 Mine is back up and running, Though at least it gave me the motivation to ditch the Xtra accounts. Metla (12)
583710 2007-08-23 20:54:00 Mine is back up and running, Though at least it gave me the motivation to ditch the Xtra accounts.

I found an ear ring installation painful,yours looks decidedly worse.
Cicero (40)
583711 2007-08-23 21:00:00 I had my ear pierced when I was 16 , My cousin thought the funniest thing to do in the entire world was to cackle loudly and yank it out, ripping my ear.

The next morning my ear lobe was the size (and hardness) of a golf ball, I squeezed it until it exploded, Showering the mirror in more pus in one place then I have ever seen. Gunk was through my hair,fingers, on the wall.

Muhahahahaha.

That aside, The picture is of Pinhead, The main character from the Hellraiser series of movies.

Hellraiser is a 1987 (en.wikipedia.org) British (en.wikipedia.org) horror film (en.wikipedia.org) exploring the themes of sadomasochism (en.wikipedia.org), pain as a source of pleasure, and morality under duress and fear. It is based on the critically acclaimed novella The Hellbound Heart (en.wikipedia.org) by Clive Barker (en.wikipedia.org), who also wrote the screenplay and directed the film. In the UK (en.wikipedia.org), the film is titled Clive Barker's Hellraiser. It is the first film in the Hellraiser (en.wikipedia.org) series. Seven subsequent sequels followed with a remake of the first announced in 2007. "Hellraiser" was number 19 on the cable channel Bravo's list of the "100 Scariest Movie Moments".

en.wikipedia.org
Metla (12)
583712 2007-08-23 21:05:00 Always fancied being flogged by one of those girls in tight leathers.

I thought that was a pic of you,sorry.
Cicero (40)
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