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Thread ID: 82404	2007-08-26 06:08:00	Compaq Presario SR5045AN	bk T (215)	Press F1

Post ID	Timestamp	Content	User
584790	2007-09-03 02:47:00	I am have a different model. If you use a recovery set from someone else, that system will no longer be able to create a recovery set. I'll see if I can figure out a way to access the recovery partition. (I have a HP, but not the same model.) I made my recovery set first thing. (Bought a compaq first, but the recovery partition was screwed. :badpc: If you call HP and tell them you are unable to access the recovery partition and the restore won't work they might give you a recovery set. If the tech won't help, ask to speak to the manager. If you make enough noise they will give you the disks for free. :P) I'll let you know if the hardware disk lets you access the recovery partition. Easier to send a cd image. Cudixs	Cudixs (12726)
584791	2007-09-03 03:43:00	If you have a different model the recovery usually wont work another machine, it has to be the same model, as the Image contains all the drivers related to the models components.	wainuitech (129)
584792	2007-09-03 03:58:00	The idea was to allow access to the built in recovery partition. When you inset the disk it asks you if you want to use the disk or the recovery partition. I checked the diagnostic cd. It only gives the option to check hardware, no option to initiate a recovery. Pressing F11 makes a change to vista's bootup to run the the recovery software. I'm not sure if it is only looking for it on the main drive or if it is going straight to the recovery partition. I think more likely to be pointing to the recovery program on the main drive. :mad: So far I don't know if you can fool it or not. I'll try a linux live cd and see if I can look at the boot info for the specifics for the recovery. There should be a way to fool it into working. Otherwise call HP and make alot of noise. I know they can waive the cost of the recovery disks. But it takes a manager to approve. The tech can't waive the cost. (I have done it before with both NEC and HP in the past.)	Cudixs (12726)
584793	2007-09-03 04:18:00	When you call them a few important things to consider: 1. Don't tell them that XP was installed over Vista. Tell them that it won't boot up, and restore doesn't do anything. :P 2. When they try to get you to pay for the restore disks, tell them you shouldn't have to pay for disks that should have been included with the machine in the first place. 3. Ask to speak to the manager when the tech won't waive the costs. 4. Be ready to talk to the manager's boss if necessary. (Sooner or later they will agree.) Hope this helps. Good luck. Cudixs	Cudixs (12726)
584794	2007-09-03 05:56:00	What recovery software do they use, any idea? If we run the same recovery software, probably can access the recovery partition.	bk T (215)
584795	2007-09-03 06:37:00	When you call them a few important things to consider: 1. Don't tell them that XP was installed over Vista. Tell them that it won't boot up, and restore doesn't do anything. :P 2. When they try to get you to pay for the restore disks, tell them you shouldn't have to pay for disks that should have been included with the machine in the first place. 3. Ask to speak to the manager when the tech won't waive the costs. 4. Be ready to talk to the manager's boss if necessary. (Sooner or later they will agree.) Hope this helps. Good luck. Cudixs One HUGE problem with those suggestions - if the PC has Vista installed and you try to call -convince MS that it had Xp - Come on - MS are not that stupid! MS will not supply you with the XP CD unless you can prove you purchased it. To install using recovery disc's - its nothing to do with MS, its Compaq- They will ask for the model number & serial number, and find that the model concerned had VISTA - so they will NOT supply an XP recovery CD/DVD for a machine that didn't have XP to start with. If you wanted to install XP on a machine that came with Vista, then you can get a Down grade to XP (is XP down grading from Vista ? :lol: ) But is it worth the trouble, as I know you will still have to pay something no matter how much you jump up and down or try to Bull SH*t them, espically if you are trying to change the OS. Even if an image was lifted from another Compaq with XP , unless the hardware is the same it still wont work, as the first thing the Image does is check that it's legal / compatable to be installed on the Machine- It looks for a code embedded in the MB and if it doesn't find it - need to guess what it will say:yuck: Forget it! Try installing the Compaq recovery CD on a Non Compaq built up PC and see what happens.	wainuitech (129)
584796	2007-09-03 07:04:00	If you want to make a recovery CD you can try This (h10025.www1.hp.com) - its direct from HP /Compaq, but of course it wont work if the original recovery partition is damaged / missing.	wainuitech (129)
584797	2007-09-03 08:16:00	If you want to make a recovery CD you can try This (h10025.www1.hp.com) - its direct from HP /Compaq, but of course it wont work if the original recovery partition is damaged / missing. The problem here is, my friend has removed Vista from the machine and I have tried using both F10 & F11 keys when starting but they don't work!	bk T (215)
584798	2007-09-03 09:05:00	The problem here is, my friend has removed Vista from the machine and I have tried using both F10 & F11 keys when starting but they don't work! Sometimes if you speak nice to Compaq they may actually give you the recovery dvd. I have had a free set before. This actually happen with a customers XP Compaq - The main system got damaged, and every time I tried to do a recovery by the hidden recovery partition, it would go about 3/4 of the way through, and then hang - even after 2 hours, nothing. I rang Compaq on their help line and explained that the recovery partition was damaged, told the guy exactly what was happening and I couldn't use it like it was meant to be used, as Compaq supplied and there was a fault in the recovery, and they asked for a postal address, 2 days later the CD's ( all 6 of them) turned up - no charge. Even if you have to pay for the recovery DVD's, the price is still a lot cheaper than purchasing XP and having all the hassles. Personally I wouldn't mention anything about XP at all.	wainuitech (129)
584799	2007-09-03 09:10:00	If can get hold of the Recovery Tools CD, I should be able to access the Recovery Partition and recover the removed Vista. The Recovery Tools CD should be common to all machines (or at least Presario machines). Would really appreciate it if any Presario owners could be kind enough to make a copy for me; of course, I am glad to reimburse all costs incurred.	bk T (215)
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