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Thread ID: 82712 2007-09-05 08:20:00 My Computer Is Absolutely Screwed.. ThaNewb (12784) Press F1
Post ID Timestamp Content User
588276 2007-09-05 08:20:00 Ok heres My Computers Specs, And Problem

1.3GHZ AMD Family 6 Duron Processor
VIA KM266 Chipset MS-6390 Motherboard
DSE Ethernet PCI Card
ATi Radeon 9600 AGP Card
736MB RAM - (1 Stick DDR400(512MB) + (1 Stick DDR266(256MB)
Hyena 300W Power Supply
80GB Hitachi Hard Drive
Windows XP Home Edition

Ok Heres My Problem - My Computer randomly Reboots or stalls at a blank screen(everythings still running fine) when im playing WoW(yes I'm a complete zero lifer) The Problem is after 2 HDD diagnostics and a Memory Diagnotic that supposedly "Succeeded" im not so sure any more.

Im really annoyed and I dont really have the money to replace my computer so Please can someone help me?

Thanks, ThaNewb - Any Questions Are Welcome
ThaNewb (12784)
588277 2007-09-05 08:28:00 1. Get a better power supply.

2. Do a virus scan, if you havent done one.

3. Get rogueremover, and trojan remover, in my sig.

Install them update them and click on scan. See if they pick anything up.

And get hijackthis in my sig. Put it in its own folder, run it then click on scan the system and save a log. Post the log here.

Is it fully updated with updates?

The case may also need a clean...
Speedy Gonzales (78)
588278 2007-09-05 08:31:00 Does the problem only appear when you are playing WoW?

Cheers :)
Renmoo (66)
588279 2007-09-05 08:43:00 Ok heres the Go, I had No Problems With Any of those programs gonzales, I have also tried a radeon 9550 Graphics Card just so you know.

I only really play WoW so im not sure but thats the only time its happening.

Heres My log
Logfile of HijackThis v1.99.1
Scan saved at 8:09:55 p.m., on 5/09/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Trend Micro\Internet Security 2007\pccguide.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Program Files\Ventrilo\Ventrilo.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\TRENDM~1\INTERN~2\PcCtlCom.exe
C:\PROGRA~1\TRENDM~1\INTERN~2\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~2\TmPfw.exe
C:\PROGRA~1\TRENDM~1\INTERN~2\tmproxy.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\TRENDM~1\INTERN~2\PcScnSrv.exe
C:\Documents and Settings\McIntyre Family\Desktop\New Folder\hijackthis_199\HijackThis.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O4 - HKLM\..\Run: [StartCCC] C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2007\pccguide.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [TrojanScanner] C:\Program Files\Trojan Remover\Trjscan.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - www.update.microsoft.com
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - fpdownload.adobe.com
O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) - driveragent.com
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~2\PcCtlCom.exe
O23 - Service: Trend Micro Protection Against Spyware (PcScnSrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~2\PcScnSrv.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~2\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~2\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~2\tmproxy.exe


By The way, I Scan EVERY Day(I like my WoW Characters Alot) and I dont have the cash for a New PSU.

Thanks, ThaNewb
ThaNewb (12784)
588280 2007-09-05 08:51:00 Log looks good. Put HJT in its own folder, run it again, then tick these entries then tick fix checked.

These arent nasty tho.

O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

What version of the ATI drivers are installed?

You could try uninstalling the ATI drivers, then get this (drivers.softpedia.com)

Install drivercleaner, uninstall the ATI drivers, boot into safe mode, run drivercleaner

Select ATI CCC, ATI, and ATI Uninstall Utility (nothing else).

Reboot, then install the latest version of the ATI drivers. Then see what happens.
Speedy Gonzales (78)
588281 2007-09-05 08:55:00 dude, we have it down to hardware, i formatted about 2 weeks ago and its still doing this. its only been doing it since we got world of warcraft. ThaNewb (12784)
588282 2007-09-05 08:56:00 when i run Driveragent - (Driveragent.com) on their free test it tells me my AGP drivers are out of date.. ThaNewb (12784)
588283 2007-09-05 09:07:00 i need the latest VIA AGP to CPU Drivers or Something.. ThaNewb (12784)
588284 2007-09-05 09:12:00 Yes, do a search for Via 4 n 1 drivers!
Oh and that PSU is bottom of the barrel, how old is it?, it maybe failing!
SolMiester (139)
588285 2007-09-05 09:13:00 I have reason to believe that its the PSU but it can run 3 minutes or 4 hours.. ThaNewb (12784)
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