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Thread ID: 82694	2007-09-05 00:15:00	Trouble with AirNZ GrabASeat and Macromedia Flash	BillT (1718)	Press F1

Post ID	Timestamp	Content	User
587936	2007-09-05 00:15:00	When I try to access AirNZ's GrabASeat, I am asked to download Macromedia Flash Player. I believe that I already have it, but went through the download process anyway. But still GrabASeat wouldn't run! Checked IE7's 'Manage Add-Ons' and Shockwave Flash ActiveX from Adobe is present and enabled. Any suggestions how to overcome this impasse? Thanks, Bill P.S. GrabASeat runs OK on my laptop computer.	BillT (1718)
587937	2007-09-05 01:16:00	Ive always found that Firefox works better with flash aps. Try that, but its just my opinion.	breakdown conspiracy (12768)
587938	2007-09-05 01:18:00	Have you tried uninstalling all versions of flash you have installed & try installing it again??	stu161204 (123)
587939	2007-09-11 02:56:00	Thanks Stu and Breakdown your the suggestions. 1. Tried Firefox, but initially got same request to download Macromedia Flash Player. So removed Flash Player from the list of installed software, as Stu suggested. Then clicked on the download link in Firefox's version of GrabASeat and got a version of Flash that seemed to be for Firefox and others, but not IE7!! Then Firefox got thru to GrabASeat OK. Great, so far! 2. Back to IE7, but it still wouldn't get past the request to download Macromedia Flash Player. So, went though the Remove process again and then did the download via the IE7 GrabASeat page. Still no joy with IE7 and GrabASeat. Bugger!!!!! ---------- So, at least I can get to GrabASeat via Firefox, thanks Stu. BUT - still find the behavoiur of IE7 to be quite weird and somewhat disturbing. What is so different about my system to thousands of others that are presumably working OK thru IE7 to GrabASeat?? Anyhow, thanks again folks. Regards, Bill	BillT (1718)
587940	2007-09-11 03:02:00	In IE 7.0 try this url: flightbookings.airnewzealand.co.nz & see if it will work for you now.	stu161204 (123)
587941	2007-09-11 04:34:00	Thanks for the further suggestion, Stu, but I had tried that previously. However, I am pleased to be able to report that after a few more hours at the keyboard I finally have GrabASeat working in both IE7 and Firefox. In summary, I went to Adobe's web site and obtained their uninstaller and ran it. I then downloaded and installed their latest version of Flash. IE7 was OK, but Firefox now failed!! So I re-ran the Firefox Flash installer. Now, finally, both IE7 and Firefox seem to be OK - at least I can get GrabASeat in either browser. If you look at Adobe's site (and others) it appears that many, many people are/were having trouble with installing Flash. Thanks again Stu, Breakdown and anybody else who thought about this problem. Regards, Bill	BillT (1718)
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