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Thread ID: 82910	2007-09-13 01:15:00	Reading info on hard drive	norrol (2154)	Press F1

Post ID	Timestamp	Content	User
590693	2007-09-13 01:15:00	When you boot a computer what parts are used to read the hard drive ie memory motherboard ? The reason I ask is my Windows XP Pro ( New install with no other software installed) has started to go so slow in bringing up info stored on the hard drive and I wonder what is breaking down inside my computer that I need to replace. Often I get program not responding and the computer freezes after I close open windows and I either have to reboot or wait up to 2 minutes when all seems well again until the next freeze up. I assume I have something not working as it should and I wonder if there is a simple way to discover what it is rather than take it to a servicman and have him spend a lot of expensive time on it when it is so inexpensive to replace motherboards hard drives etc . Thanks for any advise or help	norrol (2154)
590694	2007-09-13 01:37:00	Prior to booting into Windows or any OS the BIOS is responsible for detecting the hardware connected. With regard to you problem, it could be that your hard drive is high fragmented. Use disk defragmenter to see if the drive needs to be defragged and once you do it your performance could increase... of course the other side of the coin is that your hard drive may be on it's last legs and may need to be replaced. Cheers	chiefnz (545)
590695	2007-09-13 03:35:00	How old is your hard drive? If it is only a few years old, you shouldn't need to worry about failure (hopefully) You should defrag it. Download and use the O&O Defragger (www.oo-software.com) and do a Complete Access Defragment. This defrag will put all the most recently accessed/used files at the start of your hard drive making access a bit faster. Also if you computer is running slow, do you have AV or antispyware etc. software installed?	Bozo (8540)
590696	2007-09-13 04:15:00	Windows XP already does this "disk optimisation" . NTFS is less affected by fragmentation than the various flavours of FAT . The most likely cause of slow booting is software, not hardware .	Graham L (2)
590697	2007-09-13 04:50:00	Just as an Experiment - try booting the PC in safe Mode. Keep pressing Press F8 on startup - select Safe mode, this will load the system without some drivers - just the basic ones, see if it loads fast. If it does then its more than likely software related someplace. If it still loads slow, then you will need to start looking at hardware. You can also try - Some programs will still work in safe mode, so try them and see if you still get freezing. If things work fast and dont freeze in safe mode its a high chance its drivers causing the problems.	wainuitech (129)
590698	2007-09-13 05:22:00	Download and install HijackThis (www.trendsecure.com). Post the log in here, and we can have a look to see what else may be the problem. Chances are with that freezing etc. you are experiencing, you may have some spyware etc. that needs cleaning out.	Bozo (8540)
590699	2007-09-13 07:55:00	How old is your hard drive? If it is only a few years old, you shouldn't need to worry about failure (hopefully) You should defrag it . Download and use the O&O Defragger ( . oo-software . com/home/en/download/" target="_blank">www . oo-software . com) and do a Complete Access Defragment . This defrag will put all the most recently accessed/used files at the start of your hard drive making access a bit faster . Also if you computer is running slow, do you have AV or antispyware etc . software installed? Hard drive is about 5 years old . Have downloaded defragger and done complete defrag also checkdisk no change at all . Can I assume by your reply it would appear my hard disk is on the way put and needs replacing or is there any way I can do a check on the state of the disk apatr from defrag . Thanks	norrol (2154)
590700	2007-09-13 07:59:00	Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 7:18:22 p.m., on 13/09/2007 Platform: Windows XP (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 (6.00.2600.0000) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe C:\PROGRA~1\Grisoft\AVG7\avgcc.exe D:\ZoneAlarm\zlclient.exe C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe D:\Tracks Eraser Pro\te.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe C:\PROGRA~1\Grisoft\AVG7\avgemc.exe C:\WINDOWS\System32\nvsvc32.exe C:\WINDOWS\System32\oodag.exe C:\WINDOWS\system32\ZoneLabs\vsmon.exe C:\Program Files\Internet Explorer\iexplore.exe D:\WINZIP\winzip32.exe C:\Documents and Settings\RON\Local Settings\Temp\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ihug.co.nz/ R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\sw g.dll O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP O4 - HKLM\..\Run: [ZoneAlarm Client] "D:\ZoneAlarm\zlclient.exe" O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [OODefragTray] C:\WINDOWS\System32\oodtray.exe O4 - HKCU\..\Run: [Tracks Eraser Pro] D:\Tracks Eraser Pro\te.exe min O4 - HKCU\..\Run: [Controlled StartUp] D:\StartUp Organizer\Ctrl.exe O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user') O8 - Extra context menu item: &Add animation to IncrediMail Style Box - D:\INCRED~1\bin\resources\WebMenuImg.htm O8 - Extra context menu item: Customize Menu &4 - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html O8 - Extra context menu item: Fill Forms &] - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html O8 - Extra context menu item: Save Forms &[ - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html O9 - Extra 'Tools' menuitem: Fill Forms &] - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html O9 - Extra 'Tools' menuitem: Save Forms &[ - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html O9 - Extra 'Tools' menuitem: RF Toolbar &2 - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html O23 - Service: AutoComplete Service (Autocomplete) - Acesoft - D:\Tracks Eraser Pro\autocomp.exe O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe O23 - Service: O&O Defrag - O&O Software GmbH - C:\WINDOWS\System32\oodag.exe O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe O24 - Desktop Component 0: Aqua Real - 7db39a0d-580f-4be9-9195-8bfcd226f6c2 -- End of file - 5737 bytes	norrol (2154)
590701	2007-09-13 08:08:00	If I remove all and do a new install of XP and only load latest drivers and only firewall and anti virus plus printer I still get this problem so I cant understand how software could be the problem. I have used cleaners to remove spyware done defrag checkdisk checked drive for errors and still this problem appears which surely must indicate a hardware problem somewhere but what to replace ie memory motherboard hard drive cup or do I buy a new computer. Thanks	norrol (2154)
590702	2007-09-13 08:15:00	The memory's easy to check download Memtest from my SIG, Burn the ISO you downloaded to a CD, ISO Image Burner also in my sig if you dont have one. Then boot PC from theCD and run Memtest. That will tell you if the Memorys OK or not.	wainuitech (129)
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